Sky Fibre Optic

MissChief · 30 Aug 2018 at 11:04

adwol48 said:
so recently moved house and though i was transferring my old fibre pro package to the new house but moving to the fibre max product. today is the first day its been working and I've actually been moved to fibre unlimited called sky and asked if i could be put back onto max as I do a lot of 4k streaming to my tv etc but was told that max wasn't available in my area. find it a bit odd as if i checked out bt's wholesale checker i can definitely receive up to 78Mbps. wonder why sky cant offer me this. currently sat probably 300 meters from the cabinet (country lane only about 20 houses down my road) given its my first day my line stats might change but i get the feeling my line is being given worse SNR to keep me at 40Mbps

Connection Speed 39994 kbps 9999 kbps
Line Attenuation 15.5 dB 16.0 dB
Noise Margin 15.2 dB 23.23 dB

I find that very strange. What does the BT DSL checker say? If you've only just gone active it might be a day or two before you can upgrade.

adwol48 · 30 Aug 2018 at 11:24

here what the dsl checker says

Jez · 30 Aug 2018 at 11:26

adwol48 said:
Connection Speed 39994 kbps 9999 kbps
Line Attenuation 15.5 dB 16.0 dB
Noise Margin 15.2 dB 23.23 dB

^ Your line can go much faster than this, the issue is that you are provisioned on a 40/10 package, not the line.

adwol48 · 30 Aug 2018 at 11:28

exactly but according to sky they cant offer faster speed thn 40/10 on this cabinet dont know why that would be it is 88% full but still if bt can offer me upto78 why cant sky given OR run the fibre backbone to the exchange

Jez · 30 Aug 2018 at 11:29

Sounds like an admin error at Sky, there is no technical merit in what they have told you

MissChief · 30 Aug 2018 at 11:43

adwol48 said:
exactly but according to sky they cant offer faster speed thn 40/10 on this cabinet dont know why that would be it is 88% full but still if bt can offer me upto78 why cant sky given OR run the fibre backbone to the exchange

Send me a trust message and I will have a look when I'm in tomorrow.

adwol48 · 30 Aug 2018 at 11:54

thanks MissChief have sent you a message

adwol48 · 31 Aug 2018 at 13:41

thanks for your help MissChief the website was being a bit temperamental today so I called up instead and one of the advisers got my setup for max on a good deal which is cheaper than the current £30 quid offer

adwol48 · 3 Sep 2018 at 16:49

gotta say really happy with the speed I have now given its still in training hopefully it will only improve but getting around 73 down and 18.8 up current line stats are

Connection Speed 79463 kbps 19999 kbps
Line Attenuation 15.4 dB 15.7 dB
Noise Margin 6.4 dB 14.14 dB

andy_mk3 · 3 Sep 2018 at 18:06

Wish I could get the full 80! My sync is usually about 29mb,which is still decent but 80 would be lovely lol

blairw · 5 Sep 2018 at 00:01

I have Sky Fibre Pro (with a Q Hub) - Looking to adopt Unifi across the house and will be looking at making use of the USG.

Anyone had any success with getting rid of the Sky Hub?

dangel · 5 Sep 2018 at 07:27

blairw said:
I have Sky Fibre Pro (with a Q Hub) - Looking to adopt Unifi across the house and will be looking at making use of the USG.

Anyone had any success with getting rid of the Sky Hub?

Yeah it's easy thesedays - you no longer need username pw extraction on their fibre product - i've just swapped mine for the Archer VR900 V2(UK) and it was a doddle (a crikey what an improvement in stability).

All you need do is make sure it's set to use Sky MER for VDSL (on the TPlink it's even part of the setup) and set your username to abcdefgh@skydsl and password to 1234567890abcdef. Done.

Note that you need MER support on any replacement though.

andy_mk3 · 5 Sep 2018 at 13:27

As above, I've also seen it called Option 61 in some routers too.

blairw · 5 Sep 2018 at 13:31

Fantastic - cheers guys.

Got a few companies in this week to quote for my cat6 roll out (£££

) but it’ll be worth it in the end. May put a project log together

andy_mk3 · 5 Sep 2018 at 13:32

Yeah I can't imagine that will be cheap! Luckily most of my hard-wired stuff is close together. Then just a single cable to a switch in the loft of my Wifi AP and TV's.

blairw · 5 Sep 2018 at 14:50

Not expecting it to be cheap but we have some plastering to do in some of the rooms anyway so I'm thinking it's worth just biting the bullet and getting it done!

V F · 6 Sep 2018 at 12:50

Sky down? I’m seeing only one report so far...

emu · 10 Sep 2018 at 14:22

can anybody recommend a good replacement all in one router that doesnt cost loads?

MissChief · 10 Sep 2018 at 14:29

emu said:
can anybody recommend a good replacement all in one router that doesnt cost loads?

What router do you have at the moment?

emu · 10 Sep 2018 at 15:03

just using the sky one think its the q