Sky Fibre Optic

arty · 8 Jul 2012 at 17:34

Okay, thanks for the answers - much appreciated

sunama · 8 Jul 2012 at 21:26

KIA. I think you might be wrong on this.

For existing SKY customers, there is no installation fee.
For non SKY customers (like myself), there is an installation fee.

Hamster · 8 Jul 2012 at 21:28

sunama said:
KIA. I think you might be wrong on this.

For existing SKY customers, there is no installation fee.
For non SKY customers (like myself), there is an installation fee.

I spoke to Sky customer service the other day and even though I'm an existing subscriber, they still told me that there's a £50 installation charge.

badcompany · 8 Jul 2012 at 21:38

worth going from 7.50 to 20 pm?

badcompany · 8 Jul 2012 at 21:40

siege2 said:
"Its surprising that your experience is poor with BT's network." this is to date not 10 years ago and Nildram was great back in the days many years as I used them but time's change.

Kenneth.

nildram were ace before they got bought out.

sunama · 8 Jul 2012 at 22:03

Hamster said:
I spoke to Sky customer service the other day and even though I'm an existing subscriber, they still told me that there's a £50 installation charge.

I see.
Up until a few weeks ago, they waived the £50 charge for existing SKY customers. Perhaps they have put a stop to the waiver.

Ozymandias · 8 Jul 2012 at 23:08

sunama said:
I see.
Up until a few weeks ago, they waived the £50 charge for existing SKY customers. Perhaps they have put a stop to the waiver.

That was certainly was true for me. I had to pay the £50 even though I've had Sky Unlimited Broadband for 6 years.

Xein · 9 Jul 2012 at 01:08

Just a quick question, does anyone know how to find out whether you're on LLU or not? (We're currently on Sky Unlimited)

bifday2k · 9 Jul 2012 at 08:51

If your currently using Sky unlimited then that is their LLU product, if you where using Sky connect that would be the BT wholesale one. So simple answer = your using LLU atm.

But for future reference, google samknows exchange checker to see whats available at your local exchange.

morfmedia · 9 Jul 2012 at 13:37

badcompany said:
worth going from 7.50 to 20 pm?

Depends on your requirements and what speeds you're likely to see. For me going from 5MBit down 768K up to 40mbit down 10mbit up for an extra £13 was worth it.

siege2 · 9 Jul 2012 at 14:26

badcompany said:
nildram were ace before they got bought out.

Yep they were :-(

barmyllama · 9 Jul 2012 at 17:17

badcompany said:
nildram were ace before they got bought out.

They were my fist ISP for broadband and I have to agree with the above statement wholeheartedly.

OLDPHART · 9 Jul 2012 at 18:17

Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

Hamster · 9 Jul 2012 at 18:27

OLDPHART said:
Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

Existing Sky broadband customers or Sky TV customers?
I just have Sky TV and checked again online. £50 activation fee and £2.18 Broadband hardware postage. Taking the **** really given the amount I pay them every month.

OLDPHART · 9 Jul 2012 at 18:59

Hamster said:
Existing Sky broadband customers or Sky TV customers?
I just have Sky TV and checked again online. £50 activation fee and £2.18 Broadband hardware postage. Taking the **** really given the amount I pay them every month.

Sorry - Sky broadband customers.

Disaster · 9 Jul 2012 at 23:51

Had this for about 3 weeks now and it's amazing, although it did take a while for the upload speed to go up I was sitting 1.60 up for the first few weeks. This is what I'm getting now.

sunama · 10 Jul 2012 at 06:50

OLDPHART said:
Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

That's what I thought, so it does surprise me that some existing SKY broadband customers are being charged £50.

morfmedia · 10 Jul 2012 at 09:43

Disaster said:
Had this for about 3 weeks now and it's amazing, although it did take a while for the upload speed to go up I was sitting 1.60 up for the first few weeks. This is what I'm getting now.

They have only just increased the upload speed country wide hence it taking a while to adjust

Mr_Orange · 10 Jul 2012 at 11:06

My upload upgrade kicked in over the weekend. I've now got an upload three times faster than the download I got on ADSL before switching! Not sure what I'll use the extra upload speed for though.

monkeyspank · 10 Jul 2012 at 11:11

It's really handy for VPNs and remote desktop stuff