Sky Fibre Optic

[arty]

Okay, thanks for the answers - much appreciated

 

[sunama]

KIA. I think you might be wrong on this.

For existing SKY customers, there is no installation fee.
For non SKY customers (like myself), there is an installation fee.

 

[Hamster]

KIA. I think you might be wrong on this.

For existing SKY customers, there is no installation fee.
For non SKY customers (like myself), there is an installation fee.

I spoke to Sky customer service the other day and even though I'm an existing subscriber, they still told me that there's a £50 installation charge.

 

[badcompany]

worth going from 7.50 to 20 pm?

 

[badcompany]

"Its surprising that your experience is poor with BT's network." this is to date not 10 years ago and Nildram was great back in the days many years as I used them but time's change.

Kenneth.

nildram were ace before they got bought out.

 

[sunama]

I spoke to Sky customer service the other day and even though I'm an existing subscriber, they still told me that there's a £50 installation charge.

I see.
Up until a few weeks ago, they waived the £50 charge for existing SKY customers. Perhaps they have put a stop to the waiver.

 

[Ozymandias]

I see.
Up until a few weeks ago, they waived the £50 charge for existing SKY customers. Perhaps they have put a stop to the waiver.

That was certainly was true for me. I had to pay the £50 even though I've had Sky Unlimited Broadband for 6 years.

 

[Xein]

Just a quick question, does anyone know how to find out whether you're on LLU or not? (We're currently on Sky Unlimited)

 

[bifday2k]

If your currently using Sky unlimited then that is their LLU product, if you where using Sky connect that would be the BT wholesale one. So simple answer = your using LLU atm.

But for future reference, google samknows exchange checker to see whats available at your local exchange.

 

[morfmedia]

worth going from 7.50 to 20 pm?

Depends on your requirements and what speeds you're likely to see. For me going from 5MBit down 768K up to 40mbit down 10mbit up for an extra £13 was worth it.

 

[siege2]

nildram were ace before they got bought out.

Yep they were

 

[barmyllama]

nildram were ace before they got bought out.

They were my fist ISP for broadband and I have to agree with the above statement wholeheartedly.

 

[OLDPHART]

Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

 

[Hamster]

Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

Existing Sky broadband customers or Sky TV customers?
I just have Sky TV and checked again online. £50 activation fee and £2.18 Broadband hardware postage. Taking the **** really given the amount I pay them every month.

 

[OLDPHART]

Existing Sky broadband customers or Sky TV customers?
I just have Sky TV and checked again online. £50 activation fee and £2.18 Broadband hardware postage. Taking the **** really given the amount I pay them every month.

Sorry - Sky broadband customers.

 

[Disaster]

Had this for about 3 weeks now and it's amazing, although it did take a while for the upload speed to go up I was sitting 1.60 up for the first few weeks. This is what I'm getting now.

 

[sunama]

Have just rang Sky to check - For existing SKY customers, there is no installation fee + free router.

That's what I thought, so it does surprise me that some existing SKY broadband customers are being charged £50.

 

[morfmedia]

Had this for about 3 weeks now and it's amazing, although it did take a while for the upload speed to go up I was sitting 1.60 up for the first few weeks. This is what I'm getting now.

They have only just increased the upload speed country wide hence it taking a while to adjust

 

[Mr_Orange]

My upload upgrade kicked in over the weekend. I've now got an upload three times faster than the download I got on ADSL before switching! Not sure what I'll use the extra upload speed for though.

 

[monkeyspank]

It's really handy for VPNs and remote desktop stuff