Sky Fibre Optic
- Thread starter robfosters
- Start date
Were you an existing sky customer?
No mate I am moving from Virgin, Still worth giving them a call to see if you can blag anything
Soldato
- Joined
- 12 May 2004
- Posts
- 7,018
- Location
- England
fibre installs on Monday but I have been getting bad latency on and off the last month at peak times 6-10 will fibre improve it or not as dont fancy paying more for crap pings
6-10 = crap pings?
5 is the best I've seen, not sure if it makes that much difference really
ordered on the 15th and still no progress, the website showed as having all the equipment delivered (nothing has arrived) and ready to be setup earlier and now the fibre package has completely vanished from my account. They congratulated me on starting the 12month phone contract with them though! I would not have even changed my phone to them if it wasn't for the fibre.
I am really not impressed with sky, ive had about 5 1hour calls to them so far to try and get stuff sorted, they always tell me they will call back shortly and then never bother.
I get the impression that if your order doesn't go through perfectly then you might as well give up on them.
I am not sure what to do now, they have wasted so much time that my current Be connection is about to run out, I guess ill have to start a new contract and pay all the connection fees since sky were unable to use my mac code before my old contract expired?
I am really not impressed with sky, ive had about 5 1hour calls to them so far to try and get stuff sorted, they always tell me they will call back shortly and then never bother.
I get the impression that if your order doesn't go through perfectly then you might as well give up on them.
I am not sure what to do now, they have wasted so much time that my current Be connection is about to run out, I guess ill have to start a new contract and pay all the connection fees since sky were unable to use my mac code before my old contract expired?
And already mine is going wrong. Some **** up with their systems means that I'll have to get the phone line switched over first and then re-order fibre.
Probably be a month before I finally end up with Fibre.
Disappointing.
- Joined
- 14 Jun 2004
- Posts
- 17,509
- Location
- Newcastle U/T
No mate I am moving from Virgin, Still worth giving them a call to see if you can blag anything
Don't forget to check cashback sites for online purchases rather than phoning too.
Topcashback currently offer the following on top of the M&S Vouchers:
Broadband Unlimited without TV £80.80
Sky+HD with Broadband Unlimited/Fibre £95.95
Sky+HD + Sky Sports + Sky Movies + Broadband Unlimited/Fibre £156.55
Sky+HD + Sky Movies + Sky Sports £141.40
Sky+HD with Broadband Lite £85.85
Sky Fibre Unlimited £80.80
Sky+ with Sky Sports + Sky Movies + Broadband Unlimited/Fibre + Talk Anytime £136.35
Sky+HD £80.80
Sky+ with Broadband Lite £65.65
Sky+ £60.60
Sky Movies Attachment £20.20
Sky Sports Attachment £20.20
Talk Unlimited £15.15
Sky Broadband Lite £5.05
May be worth a look
It's not supposed to if the order doesn't go cleanly but somehow I got my cashback after mine was completely cancelled and restarted on the phone.
Soldato
- Joined
- 12 May 2004
- Posts
- 7,018
- Location
- England
what the hell ! lol
1 month and still got a crappy congested line.
Sadly when it comes to Sky I think there's quite a few people like this, and more often than not they end up being the ones you speak with.
Since ordering Fibre on Friday, I have spoken with 7 different people, of those 7 only two were any use and one should never been allowed to answer the phone ever again.