Sky Fibre Optic

slambo69 · 24 Jan 2013 at 12:13

http://www.bbc.co.uk/news/technology-21164871

Sky having trouble with too many people signing up - I put in my postcode and it says I am affected! Aberdeen only got fibre a few months ago, so not too surprising.

Shelster · 24 Jan 2013 at 12:15

slambo69 said:
http://www.bbc.co.uk/news/technology-21164871

Sky having trouble with too many people signing up - I put in my postcode and it says I am affected! Aberdeen only got fibre a few months ago, so not too surprising.

Where about in Aberdeen are you slambo69? I have been looking, but it looks like I am connected directly to the exchange, so no joy for me there (old Earls Court Hotel / Egg and Dart pub area here)

ChrisD. · 24 Jan 2013 at 14:39

At least Sky are acknowledging an issue and seem to be dealing with it rather than Virgin who brush it under the carpet.

GAC · 24 Jan 2013 at 14:41

or bt who make you do 101 checks before saying there maybe an issue with there end.

Locky · 24 Jan 2013 at 16:44

MilanoChris said:
At least Sky are acknowledging an issue and seem to be dealing with it rather than Virgin who brush it under the carpet.

Same with BT, massive capacity issues and won't admit it, so I'm getting out of my contract, talking to ELC about it tomorrow - I think they are letting me out.

KIA · 24 Jan 2013 at 18:10

Locky said:
Same with BT, massive capacity issues and won't admit it, so I'm getting out of my contract, talking to ELC about it tomorrow - I think they are letting me out.

Think twice before joining another BT wholesale provider.

Locky · 24 Jan 2013 at 19:03

KIA said:
Think twice before joining another BT wholesale provider.

I'm looking at Sky, but my exchange is on the affected list, I don't want to jump out of the frying pan and into the fire.

KIA · 24 Jan 2013 at 20:18

Locky said:
I'm looking at Sky, but my exchange is on the affected list, I don't want to jump out of the frying pan and into the fire.

Yikes. Only other non-BT wholesale provider is TalkTalk.

Mr_Orange · 25 Jan 2013 at 09:09

Just looked at my bank balance this morning. I may have to work around dodgy wireless and wait until next month for a new router

OzZie · 25 Jan 2013 at 10:20

Can't believe how much faster this thing is over my ADSL connection.

Router connected at 40,000, speed test showing about 34-36. Not getting full speed on everything, but am getting 4.2-4.5 over Steam and Origin.

Downloaded a 4.6GB game via steam in 20 minutes. Would have taken hours before! Very impressed.

OLDPHART · 25 Jan 2013 at 13:21

Have just ordered Sky Fibre, installation 8/2/013, there is a back log due to the bad weather.

mrbios · 25 Jan 2013 at 15:53

:/ just phoned sky to see if i could get an earlier date for installation (currently the 18th) and the guy sounded very irate at the request. Really hoped i could get it a week earlier st least

perry081064 · 25 Jan 2013 at 19:16

anyone on here from stafford ?
im moving there soon and trying to work out what fibre product is going to be better, virgin or sky ?

Stanners · 25 Jan 2013 at 19:31

mrbios said:
:/ just phoned sky to see if i could get an earlier date for installation (currently the 18th) and the guy sounded very irate at the request. Really hoped i could get it a week earlier st least

I ordered my fibre on the 9th of December and my install date is the 8 of February. Called a few times to try and bring it forward but Apparently BT only give them a certain amount of appointments a month and they soon get booked up. The last guy I spoke with said to call every few days on the off chance there is a cancelation.

Decided to just wait now.

Nikumba · 25 Jan 2013 at 19:33

Well had mine installed today, open reach turned up, installed the modem went to the cab came back and I had 40Mb down so happy with that.

Including the cab visit prob only took 20-30 mins

Kimbie

KIA · 25 Jan 2013 at 21:34

perry081064 said:
anyone on here from stafford ?
im moving there soon and trying to work out what fibre product is going to be better, virgin or sky ?

Search the Virgin Media forum for the first part of the postcode to get an idea of the service quality.

perry081064 · 26 Jan 2013 at 01:51

KIA said:
Search the Virgin Media forum for the first part of the postcode to get an idea of the service quality.

looking like sky at the minute then

troops · 26 Jan 2013 at 03:09

Virgin are pretty terrible at the mo, unless you get lucky.

OLDPHART · 26 Jan 2013 at 11:51

Stanners said:
I ordered my fibre on the 9th of December and my install date is the 8 of February. Called a few times to try and bring it forward but Apparently BT only give them a certain amount of appointments a month and they soon get booked up. The last guy I spoke with said to call every few days on the off chance there is a cancelation.

Decided to just wait now.

Ordered mine yesterday, theres a back log due to bad weather, l was told by customer service.

Been with Sky for 3 years can't complain at all about the service l have had, the only problem l have had like most is the bad weather affecting Sky.

The Deuce · 26 Jan 2013 at 12:00

OLDPHART said:
Ordered mine yesterday, theres a back log due to bad weather, l was told by customer service.

Been with Sky for 3 years can't complain at all about the service l have had, the only problem l have had like most is the bad weather affecting Sky.

wait until you get fibre

complaints galore