*** Sky Q Thread ***

CliffyG said:
You have to disable the wireless through the special menu: Press 'Services' and then press; 0, 0, 1, and then 'Select'.
Click to expand...

I can't seem to see services on the multi room box mate. It's only the multi room box I wanted to connect with the ethernet. The main box will still be wireless. Any idea how I do it on the multi room small box?

Thanks pal.
 
I think that was the non Sky Q way, go to settings but don't press select, do the 0,0,1 thing first. My understanding is it's either all off or on regarding wireless though.
 
CliffyG said:
I think that was the non Sky Q way, go to settings but don't press select, do the 0,0,1 thing first. My understanding is it's either all off or on regarding wireless though.
Click to expand...

Yeah I'm putting the ethernet cable into the back of the box but when I turn the WiFi frequencies off on the hidden engineer bit it cuts out. Any other ideas guys?
 
ChrisD. said:
Since getting me HDR box I'm having quite an annoying issue. My Q box connects into a Denon AVR (4k, HDR, 10 bit capable) and then into my LG OLED (again, 4k etc etc). I use a Logitech harmony for all of my AV and it's worked pretty much flawlessly since I set it all up. However since installing the new Q box and using the 'watch Sky Q' function, my TV sometimes shows the static/white noise screen. If I turn the TV off and then back on again, Sky Q shows on screen again but it's reset to 1080i. If I then go into settings and enable 4k 10 bit it all works again fine. Anyone had anything similar?
Click to expand...

I have the same set up, HDR q box, C9 oled and Denon 4k avr along with a harmony remote, turn CEC off on everything. The only acceptance being for arc on the TV however in the avr you can turn off all CEC functions bar the arc on the TV input. My HDR box also has eco mode disabled.
 
5punk3monk3y said:
I have the same set up, HDR q box, C9 oled and Denon 4k avr along with a harmony remote, turn CEC off on everything. The only acceptance being for arc on the TV however in the avr you can turn off all CEC functions bar the arc on the TV input. My HDR box also has eco mode disabled.
Click to expand...
I think it might be Eco mode, as it was all working flawlessly before and I have had CEC disabled for some time.
 
MurphyBrix said:
Hi Guys

Had a sky man come and put us in a new sky q box today as I wanted Sky Multi room downstairs. The room the multi box has gone is downstairs, where as the main sky q box is on the floor above kind of thing. I've found to have a few issues regarding the connection on the small multi box. We are on BT and the router is also on the same floor as the main box.

A while back I found the wireless broadband connection down in the room where the sky multi box is now was quite poor on my computer so I bought a booster that plugs into the socket and then run an ethernet cable from the booster in the socket to the computer, this really improved things.

Does anybody have any experience or ideas how I could improve the connection to the sky multi room small box. I've also found the picture quality is nowhere as good as the picture on the main box upstairs, once again probably owing to the connection.

I found that when I put the ethernet cable that goes into my pc into the back of the multi box to see if this may help nothing really changed. I looked into the settings but found nothing regarding it being able to be changed from wireless to ethernet wired connection.

Any help would be ideal.

Cheers guys.
Click to expand...

If your main q hub is connected via WiFi then it's isolated from your BT based network plugging an ethernet cable in to the mini will do nothing. The q boxes create a hidden mesh all to themselves.

If however you plug the main q box in via ethernet along with the mini then it should use that connection as a fall back if the hidden mesh drops out. If you have the ethernet cable plugged in and reset the main q boxes connectivity an option should appear offering a wired connection when setting up.

However you can disable wireless following the posts above.
 
Last edited:
Ah yes, I recall the Sky installer saying that eco mode off works best as there can be issues with some setups. I remember asking him why he immediately turned it off when he did the setup.
 
5punk3monk3y said:
If your main q hub is connected via WiFi then it's isolated from your BT based network plugging an ethernet cable in to the mini will do nothing. The q boxes create a hidden mesh all to themselves.

If however you plug the main q box in via ethernet along with the mini then it should use that connection as a fall back if the hidden mesh drops out. If you have the ethernet cable plugged in and reset the main q boxes connectivity an option should appear offering a wired connection when setting up.

However you can disable wireless following the posts above.
Click to expand...

Oh ok mate thank you. I did think that maybe trying to connect the mini box only to the ethernet was abit optimistic.

I'm finding the picture isn't anywhere near as good as the main box upstairs.

Any ideas how of options to improve this?
 
5punk3monk3y said:
What TV have you got upstairs and what TV have you got downstairs?
Click to expand...

Scratch that. We have now noticed that the picture quality on the main TV with the main box is not as good as what it was on sky HD. The engineer wasn't allowed to come in due to covid. Is this something that could improved by a move of the dish or a muck around of the box by a engineer?
 
MurphyBrix said:
Both LGs. Both OLEDs. One downstairs is 4k and newer. There's definitely a difference in picture quality. Is it something that is known that the mini boxes picture can be poorer than the main box which Is connected via cables?
Click to expand...

Ok so you have a 1080p oled on main sky box and a 4k oled on the mini box, is that correct?

If so you're scaling 1080i to 4k downstairs and upstairs your pixel matching at 1080. Swap the tvs around and set the main box to 4k.

Are you watching HD content or SD upscaled?
 
Last edited:
5punk3monk3y said:
Ok so you have a 1080p oled on main sky box and a 4k oled on the mini box, is that correct?

If so you're scaling 1080i to 4k downstairs and upstairs your pixel matching at 1080. Swap the tvs around

Are you watching HD content or SD upscaled?
Click to expand...

Yeah the main box is on a LG oled but isnt 4k. We noticed that the picture on both HD and sd channels are not as good as the sky HD box.

The picture on the mini box is then abit worse than the main sky q both in sd and hd, the tele is a newer 4k oled.

I'm not sure what could be done regarding this. The sky guy put a new dish up with new cables, so maybe an issue with the dish? It's pretty much in the same place as the last one.

I did notice when googling the issue that there were a few people who stated they had got sky q and they felt the picture was better on there sky HD box.

Not something ud expect with newer technology. Our sky HD box was a few good years old.
 
You must log in or register to reply here.
Back
Top Bottom