* Sky Q Thread *

matthewwhitton · 26 Sep 2016 at 20:07

So, I got a Sony nt3 soundbar today, it's supposed to be 4K compatible, but can't get it to output that at all. Any ideas?

Cottee · 26 Sep 2016 at 20:08

Has anyone found a good bluetooth remote, I keep my box in a unit Hiden away but I can't get on with the touch remote. I was hoping I could buy a none touch one but they don't do one, has anyone found an alternative?.

BaZ87 · 27 Sep 2016 at 17:23

M3G4UK said:
Got Sky Q last month. It's certainly snazzy and the EPG is a good cut above the SkyHD one. I especially like the live previews on the Now&Next banner if you look at other channels.

However, the miniboxes are quite ropey on wireless. The last few times I've tried to use mine, it's crashed and refuses to switch on... then I have to reboot and run through the set up each time.

Going to look at using the Ethernet soon I think.

I had so many problems with my mini box, almost daily crashes, losing connection etc but since switching to a wired connection and turning the stand by option to 'eco' it's been much better. I think it crashed once on the day I changed the stand by setting but since then it's been fine.

magicoi · 27 Sep 2016 at 19:11

so do these 60% deals appear in MySky under offers or elsewhere?

My £40 per month deal runs out 15th November so i need to either cancel mid October with a months notice or get a deal code in the above location?

I want skyQ but im not paying above what new customers can get it for!!

ChrisD. · 27 Sep 2016 at 19:12

Why does my box always think there's a software update, even though it's on the latest? Kind of makes checking for updates pointless? Or am I missing something?

Entai · 27 Sep 2016 at 20:18

If an update is actually available it will be downloaded and get installed all automatically over night, you do not have to manually do anything.

Oh and after an update sky Q does not now switch to channel 999 like Sky + & HD did, it just goes back to where it was prior to the update so you don't know one has happened unless you notice new features or check the version number against this very usefull website

https://skyepginfo.co.uk/Firmware/SkyQ.php

Cob · 27 Sep 2016 at 23:59

magicoi said:
so do these 60% deals appear in MySky under offers or elsewhere?

My £40 per month deal runs out 15th November so i need to either cancel mid October with a months notice or get a deal code in the above location?

I want skyQ but im not paying above what new customers can get it for!!

50% usually within a few hours in MySky or the app. Ignore that and you'll get the 60% deal via text message a few days later.

Cosimo · 28 Sep 2016 at 08:09

Come on Sony, three days left for you to put out the UHD flickering fix!

matthewwhitton · 28 Sep 2016 at 08:43

I got an update on my Sony 55 8005 yesterday

ChrisD. · 28 Sep 2016 at 08:50

Entai said:
If an update is actually available it will be downloaded and get installed all automatically over night, you do not have to manually do anything.

Oh and after an update sky Q does not now switch to channel 999 like Sky + & HD did, it just goes back to where it was prior to the update so you don't know one has happened unless you notice new features or check the version number against this very usefull website

https://skyepginfo.co.uk/Firmware/SkyQ.php

Okay cheers. Seems rather pointless to have the option in the menu then, even more pointless to re-download an update if you press check for update even if one is available.

I'll just ignore it and let it do its thing.

magicoi · 28 Sep 2016 at 11:29

Cob said:
50% usually within a few hours in MySky or the app. Ignore that and you'll get the 60% deal via text message a few days later.

Is that after phoning through a cancellation that the offers 'appear' ?

Cob · 28 Sep 2016 at 18:53

magicoi said:
Is that after phoning through a cancellation that the offers 'appear' ?

Aye.

magicoi · 28 Sep 2016 at 22:02

Thanks!

Cosimo · 29 Sep 2016 at 13:10

Sony UHD fix update:

Re: [Master Thread] - 4K / 2160p Juddering Issues - Sky/BT
Options

Hi guys

Sony has confirmed that the fix will be rolled out tomorrow. It will be available from Sony Support webpages for download only - i.e. not automattically downloaded via your TV. Those not experiencing this problem will not benefit from installing it. The update is for UK & IE.

Cheers

https://community.sony.co.uk/t5/and...p-juddering-issues-sky-bt/td-p/2081726/page/5

ToTheMax · 29 Sep 2016 at 21:00

BaZ87 said:
I had so many problems with my mini box, almost daily crashes, losing connection etc but since switching to a wired connection and turning the stand by option to 'eco' it's been much better. I think it crashed once on the day I changed the stand by setting but since then it's been fine.

Exactly my experience as well, since going to ethernet and eco mode the mini's have been solid.

darreny · 30 Sep 2016 at 08:10

I can't get TV listing on the mini. Everything else seems fine

Cosimo · 30 Sep 2016 at 09:01

darreny said:
I can't get TV listing on the mini. Everything else seems fine

Reboot mini and if that doesn't work reboot the main box.

darreny · 30 Sep 2016 at 13:43

I'd tried all that, Inc the router/modem

Cosimo · 30 Sep 2016 at 16:11

Sony 4k Juddering fix is here:

http://www.sony.co.uk/support/en/co...Juddering-issue-on-4K-TVs-with-UHD-STB-UPDATE

Juddering fix for Sony KD-55XD9305

http://www.sony.co.uk/support/en/product/KD-55XD9305

A[L]C · 30 Sep 2016 at 16:17

Tried signing up and apparently skyq is very popular in my area so I can't have it!

*** Sky Q Thread ***

* Sky Q Thread *