Supplements the debate/discussion thread

Hedge said:
Yeah mate youre right really. Curious what people actually do put into counterfeit stuff though. Doubt it would make me ill or anything.

The packaging and sticker look very convincing. A lot of effort seems to go into them.
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Caffeine and carb powder would probably be the easiest way for them to do it and still have people think it's working.
 
Begbie said:
How do you tell if its fake? Worried about mine now! Can't remember where I bought it from. It works though...
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On the Supplement Facts part of the label there is a batch number and Expiry date.

They are in the same print/font and my batch code is 1202146 Exp : 02/15

The genuine ones look almost stamped.

Fake on left here

http://i.imgur.com/eClBJ.jpg

Additionally mine is only quite light pink, the genuine one has more colour. Mine also doesnt smell much at all, and comes with 2 small desiccant pouches when I think the genuine ones have just one large one inside
 
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Latest from My Protein:

Customer Service Update:

Obviously many of you are raising concerns over customer service and perceived lack of contact. As you can imagine, the technical issues associated with the effects of migration have led to an astronomical increase in the number of customer service enquiries we have received. We wanted to provide an update on our customer service team and assure you that they are doing ev
erything in their capability to resolve all issues as quickly as possible:

• We have put on an additional overnight shift meaning our team have been working 24 hours a day to resolve all issues. Whilst the phone lines will not be available after our usual office hours, the extra evening shifts will allow us to get up to date with all email enquiries as quickly as possible.

• We have taken on additional support staff to help deal with the large number of enquiries.

• We also have translators working overtime to help us work through enquiries from overseas customers.

• With delivery issues comes frustration and recently it has not been uncommon for CS operators to be on the phone for up to 50 minutes with a disgruntled customer, which is perfectly understandable and we wouldn’t want to cut short customer feedback, regardless of whether positive or negative. However, some of the longer calls have resulted in delays for other customers in the queue. Please remember, our customer service team are only human and are all doing the best job they possibly can.

We wholeheartedly apologise for any inconvenience caused by these delays and we hope the information above will provide an insight into the task our team our currently facing. Thank you for your patience and please rest assured that we’re doing all we can to resolve these issues as swiftly as possible.
 
Hedge said:
On the Supplement Facts part of the label there is a batch number and Expiry date.

They are in the same print/font and my batch code is 1202146 Exp : 02/15

The genuine ones look almost stamped.

Fake on left here

http://i.imgur.com/eClBJ.jpg

Additionally mine is only quite light pink, the genuine one has more colour. Mine also doesnt smell much at all, and comes with 2 small desiccant pouches when I think the genuine ones have just one large one inside
Click to expand...

Mines does look real, it doesn't look printed but stamped as you say. It was ordered from Amazon (themselves not a seller).
 
Ok, so looking to buy some whey. Where's the best place to get it at the moment (I know MyProtein used to be THE place, but it seems to be having issues at the moment).

Just need a basic whey really, nothing fancy :)

kd
 
I still have yet to have a problem with MP. Not a real one anyway, the latest I have had an order was maybe 2 days. I guess I have just been lucky :).
 
Got to enter it when you sign up.

They've just sent out discount codes out via email ranging from 5-20% at random. Mines for 15% but don't think i really need to order anything yet :o
 
Ordered from MP, apparently getting a free shaker or something, bonus, probably be naff.

Ordered via a website so getting some cashback as well.
 
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