Take ONE, Get TWO - new GIGABYTE upgrade programme

WgizmO · 30 Oct 2017 at 13:18

Update 2:
New mobo just arrived by DHL. From tracking it took around 4 days to be delivered. They did receive my old mobo on 25th and i did get new one in 4 working days which is great! I fought it will take ages. Thank you one more time giga! Now waiting for my new cpu and ram. Plug my giga gtx 1080ti and ready to play. If anyone have questions of the process please let me know and will help or explain what i needed to do.

GIGA-Man · 31 Oct 2017 at 09:50

Hello WgizmO,

What was the registration number and e-mail for you claim, I will chase it up ASAP for you.

WgizmO · 31 Oct 2017 at 13:19

GIGA-Man said:
Hello WgizmO,

What was the registration number and e-mail for you claim, I will chase it up ASAP for you.

No need as I did update as above

. Thank you anyway.

orbitalwalsh · 1 Nov 2017 at 15:24

^^ great news

TehDude · 18 Nov 2017 at 10:22

remove my post as my issue is sorted.

decmatt · 20 Dec 2017 at 19:25

Hi

I have filled in the form and have been told to wait for 10 days, am I waiting for something through the post or do I send my mobo in when I get a response?

Cheers

WgizmO · 20 Dec 2017 at 20:44

You should get e-mail with instructions what to do next as soon they approve.

decmatt · 20 Dec 2017 at 21:11

Thanks

decmatt · 24 Jan 2018 at 12:50

Hi @GIGA-Man not heard anything about my motherboard, could you have a look and see if there is any update?

Thanks for help

GIGA-Man · 24 Jan 2018 at 17:02

Hello decmatt,

You should be contact via e-mail.. could I ask you to forward the reply you got to the below address, I will then chase it up for you and make sure you get a reply if it's been more than 10 days.

[email protected]

decmatt · 24 Jan 2018 at 17:16

Thanks @GIGA-Man haven't received anything other than the confirmation to send form.

Sent the board about 15 days ago to 'G.B.T. Technology Trading GmbH, Bullenkoppel 16; D-22047 Hamburg, Germany'

Any tracking says it was received. Have forwarded the confirmation to send form to the above email

GIGA-Man · 24 Jan 2018 at 17:43

Got it and have started to chase the German guy's on your replacement. I should get an update early tomorrow and will get back to you.

GIGA-Man · 25 Jan 2018 at 09:00

Hi decmatt,

I talked with my friends over at the other office, they are very sorry for keeping you waiting and have mailed you. You should be in for a little surprise when you read your e-mail

marco.da.man · 25 Jan 2018 at 09:49

^top guy

decmatt · 25 Jan 2018 at 15:22

GIGA-Man said:
Hi decmatt,

I talked with my friends over at the other office, they are very sorry for keeping you waiting and have mailed you. You should be in for a little surprise when you read your e-mail

Wow... Seen and responded to the email, never expected that! You went above and beyond @GIGA-Man, best customer service I think I've had!!

orbitalwalsh · 27 Jan 2018 at 18:10

decmatt said:
Wow... Seen and responded to the email, never expected that! You went above and beyond @GIGA-Man, best customer service I think I've had!!

Box of haribo ?

marco.da.man · 27 Jan 2018 at 20:53

decmatt said:
Wow... Seen and responded to the email, never expected that! You went above and beyond @GIGA-Man, best customer service I think I've had!!

jacobs cream cracker ?

decmatt · 27 Jan 2018 at 22:46

Was a problem that slipped through the gaps that GIGA-Man sorted within hours.

A standard motherboard being freely upgraded to https://www.overclockers.co.uk/giga...cket-1151-ddr4-atx-motherboard-mb-55t-gi.html

Great upgrade for me!

marco.da.man · 28 Jan 2018 at 09:32

decmatt said:
Was a problem that slipped through the gaps that GIGA-Man sorted within hours.

A standard motherboard being freely upgraded to https://www.overclockers.co.uk/giga...cket-1151-ddr4-atx-motherboard-mb-55t-gi.html

Great upgrade for me!

very nice

orbitalwalsh · 28 Jan 2018 at 19:37

decmatt said:
Was a problem that slipped through the gaps that GIGA-Man sorted within hours.

A standard motherboard being freely upgraded to https://www.overclockers.co.uk/giga...cket-1151-ddr4-atx-motherboard-mb-55t-gi.html

Great upgrade for me!

Slap some thermal Grizzlie on that bad boy and your asaa