We actually got banned from there in the end![]()
We used the lift because we were wrecked from deadlifts and couldn't be bothered climbing the stairs, the lift jammed and we had to call the manager (this was around 12am), he came and had a sissy fit because he had to get out of bed to come and rescue us despite us doing nothing wrong and that being in his job description and reflected in his salary. Then they banned us both for "providing our PINS to other people".
One of their locations has recently removed most of the heavier dumbbells and 25kg/20kg plates because of noise complaints too, they're really not a gym you'd want to lift in if you want to get strong.
What I called him didn't really help either...
Also, they WISH they had 25KG plates, it was only ever 20s max as far as I can remember.