The AMD Driver Thread

[Armageus]

They close my thread.

Yes because you duplicated your post here.

I think it's more they want to keep everything in one thread rather than "fragmenting"

It seemed more relevant here, and you are more likely to get a response here from the AMD Reps.

We understand you are frustrated with the issue, but please try and keep your posts about the issue constructive.

AMDJoe has already replied, so assuming you haven't already, then report it via the method suggested.


Whilst I can understand the frustration (especially given the amount of money invested in your setup), surely you are aware there can be issues (as your setup is in the minority compared to most people who have either a single or two cards).

 

[uksoldierboy]

Guys, can't share this enough. If you have any feedback on a driver then report it here: www.amd.com/report

Goes straight to the driver team. Skip a step and be direct!

Joe can i ask what sort of testing is done when a new driver is getting released?

Just seems that at the moment, your customers are acting like fault finders for every new driver, which i can understand sometimes things must get past what ever testing it is you do on your end, but lately it's just been far to much focus IMO on telling the customers to REPORT REPORT REPORT.

I'll be honest, it's starting to **** me off, i paid a lot of money to play and enjoy my games, not spend all day trying to fix issues and report them.

This clock fluctuating issue that seem to be plaguing loads of R300/Fury users...How did that go unnoticed?

I'm not having a go at you bud, just the situation with AMD atm, i feel like i'm the hulk, turning green and seeing red wanting to smash it.

Edit- The biggest issue i have though, thinking about it, is your comms with customers over issues, CF profiles that we've been asking for, for well over a year in places, just tell us the bloody hold up/reasons etc, at least then we aren't in the dark.

 

[KaRLiToS]

^^ This guy above me helped you get more market share with two freakin fury cards, yet he can't use his 1300$ gear like he wants. I understand how frustrating it can be. I feel for you uksoldierboy". I have been in this circle for 3 years, giving them another chance everytime. Now my "chance bank" as depleted, it is time for me to go on the other side of the fence. Enough is enough.

Guys, can't share this enough. If you have any feedback on a driver then report it here: www.amd.com/report

Goes straight to the driver team. Skip a step and be direct!

Can you explain then it's been 6 months without a simple fix? It was working before how come you can't fix it?

Been doing bug reports for months and they seem to be ignored.

Oh yeah, I'm sorry you were focussing on the Crimson Drivers...that overheats cards and kill them, great work again.

I know you are powerless over this AMDJoe.

 

[KaRLiToS]

Yes because you duplicated your post here.



It seemed more relevant here, and you are more likely to get a response here from the AMD Reps.

We understand you are frustrated with the issue, but please try and keep your posts about the issue constructive.

AMDJoe has already replied, so assuming you haven't already, then report it via the method suggested.


Whilst I can understand the frustration (especially given the amount of money invested in your setup), surely you are aware there can be issues (as your setup is in the minority compared to most people who have either a single or two cards).

Their PR is centered on eyefinity, bigger resolutions and Crossfire, and yet I'm a minority and should assume that it will get broken? Give me a break.
But I agree I know there will be issues, but everytime I have an issue, I have to wait more than half a year everytime to get a fix?

 

[uksoldierboy]

^^ This guy above me helped you get more market share with two freakin fury cards, yet he can't use his 1300$ gear like he wants. I understand how frustrating it can be. I feel for you uksoldierboy". I have been in this circle for 3 years, giving them another chance everytime. Now my "chance bank" as depleted, it is time for me to go on the other side of the fence. Enough is enough.

Was about £1600 i spent all together, bought into the whole Freesync thing too and got a Acer Predator XG270HU.

I'm not angry so much, just disappointed.

 

[TNA]

Feel bad for you uksoldierboy. That is a lot of money to spend and end up in such situation. This is why I personally will never go multi gpu again.

I hope AMD sort this mess out and get 16nm cards out fast. They really need to do better if they are to claw market share back.

AMD need to release a 14/16nm 390 class gpu for £300 or less that has 8gb hbm2, new architecture that beast a 295x2. I would be all over it. Should be hopefully possible with 14/16nm.

 

[HEADRAT]

Guys, can't share this enough. If you have any feedback on a driver then report it here: www.amd.com/report

Goes straight to the driver team. Skip a step and be direct!

But how do you track an issue once you've submitted it, all you get is a "acknowledgement" that you raised an issue:

Thank you for taking the time to provide us your feedback on the AMD Catalyst Drivers.

Your feedback is extremely important to us and we review all submissions received.

Without any way to to follow up it all just seems a bit futile!

HEADRAT

 

[shankly1985]

I'm writting here to the AMD reps.

Are you aware of the 2d (idle) flickering issue occuring when using multi-monitors including one on Display Port?

Spoiler

Here is an example on youtube of the issue.
https://youtu.be/JYoNTXetOtw
https://youtu.be/ch6WAbFfLiA

The issue has been reported on your own community forums MANY times. This has been going since the Windows 10 driver and up, so all the drivers above 15.7. I have tried everything to make it work like it used to before. 15.6 is fine.

https://community.amd.com/thread/185472
https://community.amd.com/thread/187625
https://community.amd.com/thread/185060
https://community.amd.com/message/2675611#2675611
https://community.amd.com/thread/185119
https://community.amd.com/thread/184217
https://community.amd.com/thread/191232
http://www.overclock.net/t/1572783/catalyst-15-7-1-and-15-8-screen-flickering/0_30
http://forums.guru3d.com/showthread.php?t=401254
http://www.overclock.net/t/1568733/windows-10-flickering-screen/0_30

(AND I SKIP SOME)


Those are all the issue that cost me a lot of money and times accross all the years. This including the purchase of new monitors and more.

Spoiler

http://www.overclock.net/t/1295809/...2-x-crash-hang-freeze-galore-what-to-do-fixed
http://forums.overclockers.co.uk/showthread.php?t=18576425
http://forums.anandtech.com/showthread.php?t=2406453
https://rog.asus.com/forum/printthread.php?t=21534&pp=10&page=30

And I skip some again

Do you not realize how the flickering issue has been going for 6 MONTHS, 6 FREAKIN MONTHS and you have like 10 threads open of the AMD forums. Do you not realize how much time people has spent trying to find a workaround or filling bug report that you ignore.

Do you not realize that we are freakin tired of you

Do you not realize that you only have 18% market share and don't expect me to increase that number next generation.

I am very tired of AMD and them neglcting their customers. This is the last time I'm being neglected like this.

Are you sure you not over riding AMDs default 2d clocks? What Afterburner might see has 2D might not be within AMDs spec.
I know on my system using two displays my GPU will 500/1250 - default is 300/150

Just an idea

 

[KaRLiToS]

Are you sure you not over riding AMDs default 2d clocks? What Afterburner might see has 2D might not be within AMDs spec.
I know on my system using two displays my GPU will 500/1250 - default is 300/150

Just an idea

Yes I am sure, I have tried on two different fresh OS, Windows 8.1 and Windows 10 with only AMD drivers, no afterburner or anything and it does it.

Also, the numerous openned threads since Catalyst 15.7 confirm that I'm not the only one with the same issue.

 

[zakblood]

PC hardware manufacturer AMD recently released brand new drivers for their Graphics Cards called Crimson which offered improved performance in certain games notably Counter Strike: GO. After a couple of days users are reporting bugs and glitches with the new drivers with the major one killing numerous GPUs. The Crimson Drivers are supposedly limiting fan speed of the Graphics Cards which are causing them to overheat and die before the user can realize it. Drivers are overiding user setting and setting fan speeds to just 20% which is not suitable especially while playing demanding games. For those who have the Crimson Drivers installed and are looking for a fix can look into the temporary solution listed here which turns the fan to auto and change speeds as the temperature of your GPU rises. The solution is temporary because it the settings reset with every reboot.

not linked as external site and can be searched for anyway for quick temp fix etc

It'll be interesting to see how AMD handles this as the new drivers are killing Graphics Cards which could lead to a them paying some sort of compensation to those affected.


copy pasted this from another site, anybody heard anything about it, or is it rumour and hear say? as there seems to be more than a few on about it with a google search, anything official comments as yet?

as hotfix said today?

anandtech.com/show/9823/amd-releasing-new-crimson-drivers-for-gpu-fan-issue

 

[Nexus18]

Just seems that at the moment, your customers are acting like fault finders for every new driver, which i can understand sometimes things must get past what ever testing it is you do on your end, but lately it's just been far to much focus IMO on telling the customers to REPORT REPORT REPORT.

Aside from this crimson driver, I don't recall of myself or others having many problems at all especially since omega, AMD have always been pretty rock solid, yes mutli-gpu support isn't there on day/week 1 for most games but the drivers themselves have been very stable.

This is the first driver in a long time that has had so many issues and tbh given that it is based on completely different software or whatever, I can't say that I am surprised although a lot of the stuff should have been caught by their "testing team"....

 

[TonyTurbo78]

Guys, can't share this enough. If you have any feedback on a driver then report it here: www.amd.com/report

Goes straight to the driver team. Skip a step and be direct!

been doing that since day one mate. more voices cant hurt can it

 

[KaRLiToS]

Aside from this crimson driver, I don't recall of myself or others having many problems at all especially singe omega, AMD have always been pretty rock solid, yes mutli-gpu support isn't there on day/week 1 for most games but the drivers themselves have been very stable.

This is the first driver in a long time that has had so many issues and tbh given that it is based on completely different software or whatever, I can't say that I am surprised although a lot of the stuff should have been caught by their "testing team"....

I totally agree with you, since Omega, my experience was neat. But the flickering issue is driving us crazy. It didn't affect me much until recently with all the new games and their need for a proper crossfire profile, I need to update drivers but I can't over 15.6 because I get the flickering issue.

A driver issue is fine for a month a two until it gets fixed, but when it is starting to be endless, it beggins to be annoying.

 

[thebennyboy]

I'm writting here to the AMD reps.

Are you aware of the 2d (idle) flickering issue occuring when using multi-monitors including one on Display Port?

Here is an example on youtube of the issue.
https://youtu.be/JYoNTXetOtw
https://youtu.be/ch6WAbFfLiA

The issue has been reported on your own community forums MANY times. This has been going since the Windows 10 driver and up, so all the drivers above 15.7. I have tried everything to make it work like it used to before. 15.6 is fine.

https://community.amd.com/thread/185472
https://community.amd.com/thread/187625
https://community.amd.com/thread/185060
https://community.amd.com/message/2675611#2675611
https://community.amd.com/thread/185119
https://community.amd.com/thread/184217
https://community.amd.com/thread/191232
http://www.overclock.net/t/1572783/catalyst-15-7-1-and-15-8-screen-flickering/0_30
http://forums.guru3d.com/showthread.php?t=401254
http://www.overclock.net/t/1568733/windows-10-flickering-screen/0_30

(AND I SKIP SOME)


Those are all the issue that cost me a lot of money and times accross all the years. This including the purchase of new monitors and more.

Spoiler

http://www.overclock.net/t/1295809/...2-x-crash-hang-freeze-galore-what-to-do-fixed
http://forums.overclockers.co.uk/showthread.php?t=18576425
http://forums.anandtech.com/showthread.php?t=2406453
https://rog.asus.com/forum/printthread.php?t=21534&pp=10&page=30

And I skip some again

Do you not realize how the flickering issue has been going for 6 MONTHS, 6 FREAKIN MONTHS and you have like 10 threads open of the AMD forums. Do you not realize how much time people has spent trying to find a workaround or filling bug report that you ignore.

Do you not realize that we are freakin tired of you

Do you not realize that you only have 18% market share and don't expect me to increase that number next generation.

I am very tired of AMD and them neglcting their customers. This is the last time I'm being neglected like this.

I'm getting this too.

 

[thecremeegg]

I already put a post up stating I'm uninstalling all of those and reinstalling everything including the drivers, I spent a morning doing that,
Afterburner and Trixx are not installed and I still have games where my core clock sits between 300 and 600 mhz even though my gpu is under 100% load. It's not all games but there are a few.

I play a lot of Stalker and it was fine before 15.11.1 but now I struggle to keep it above 30 fps (it usually sits at over double that) because the clocks won't increase on my Sapphire Fury Tri-x so no it's not frikkin Afterburner.



I then reported back that I had the same issues.
I also did all the feedback stuff to AMD about it.

I have the same problem, it's a joke!

 

[uksoldierboy]

Aside from this crimson driver, I don't recall of myself or others having many problems at all especially since omega, AMD have always been pretty rock solid, yes mutli-gpu support isn't there on day/week 1 for most games but the drivers themselves have been very stable.

This is the first driver in a long time that has had so many issues and tbh given that it is based on completely different software or whatever, I can't say that I am surprised although a lot of the stuff should have been caught by their "testing team"....

I agree Nexus, i guess i didn't word it all that well tbh, recent drivers have had fewer issues, i meant in the sense that, i feel, IMHO, that AMD are maybe relying on customers to do a bit to much fault finding/reporting.


Don't get me wrong, i understand that there will always be issues, no doubt adding to that is the fact that i'm a MPGPU user, but at the same i feel it's unfair to just be able to use that as an excuse.

here's the Spiel off AMD's site.

Harness the power of multiple GPUs

AMD CrossFire™ technology is the ultimate multi-GPU performance gaming platform. Unlocking game-dominating power, AMD CrossFire™ harnesses the power of two or more discrete graphics cards working in parallel to dramatically improve gaming performance.1 AMD CrossFire™ technology ready graphics cards fit practically every budget. With the flexibility to combine two, three or four GPUs, AMD CrossFire™ technology is the perfect solution for those who demand extreme performance.
Delivering Extreme Performance

By combining the intelligent software algorithms of the AMD Catalyst™ suite with dedicated scaling logic in each AMD graphics processor, a gaming rig equipped with AMD CrossFire™ technology can deliver several times the performance of a system with a single graphics card.2,3 That’s performance you can count on to build your empire, take the pole position or keep your platoon alive.
See It in Extreme Detail

Let other people worry about optimal settings and resolutions. Multiple AMD Radeon™ graphics processors give you and your system the power to see every game just as the developer intended: in up to extreme high definition, with razor sharp clarity and uncompromising detail.

I wanted all this, it's the reason i spent so much of my money on their top cards after all, but for 95% of the time, that's not the experience I've had.

The only games i've played recently allowing me to enjoy the experience were:

Metro redux
Crysis 3

I had/have problems with:

BF4- Crashing constantly using Direct X and Mantle, fixed by disabling CF
GTAV- Ran worse for a very long time using CF, disabled it.
FO4- no profile, disabled CF
HD- Bonkers wait, no comms on a profile or sitrep, disabled CF

Basically i have a 600 quid paperweight in my system as it's just not being used.

I guess i'm rambling now, to summarise.

I don't hate AMD, i'm a huge fan.
Their MGPU support has gone to **** lately.
Their communication with customers is shocking bad.
Drivers on the whole are great, i loved the look of Crimson, but the issues that we have IMO should have been picked up on by the testing team.

 

[Nexus18]

Yup I don't disagree, crossfire is a complete joke these days.

nvidia went through a bad patch not so long ago with even worse issues than what we are having with this crimson driver, iirc crashing even with google chrome and there was no response at all from nvidia reps about the issues, I think it took about 3-5 driver updates over a month or 2 until the issues were fixed.

This is where I feel that AMD have a real good chance to make a difference with communication etc. If they can acknowledge the problems, let us know they are working on the issues as well as getting fixes rolled out relatively quickly then people will have more confidence in them and their products especially for future titles/products.

 

[AS_Platinum]

Stuff

Not saying this is an issue, as it clearly is. I however, don't get this at all, using a 390X with 4 screens.
I use DP>DVI adapter though.

 

[LoadsaMoney]

I already put a post up stating I'm uninstalling all of those and reinstalling everything including the drivers, I spent a morning doing that,
Afterburner and Trixx are not installed and I still have games where my core clock sits between 300 and 600 mhz even though my gpu is under 100% load. It's not all games but there are a few.

I play a lot of Stalker and it was fine before 15.11.1 but now I struggle to keep it above 30 fps (it usually sits at over double that) because the clocks won't increase on my Sapphire Fury Tri-x so no it's not frikkin Afterburner.



I then reported back that I had the same issues.
I also did all the feedback stuff to AMD about it.

I only spotted the clocks bouncing, when i went to try GTA V, as i whacked Evil Within on first (as thats what im playing at the minute), and that was fine, locked 1040, but was then doing some reading of the Crimson performance reviews, and noticed GTA V was supposed to be better on them, so i decided to give it a try, see if Xfire was any better, and was then i noticed the clock bouncing and the terrible performance, clocks were dropping as low 300/400 odd, and my frames were going to around 30.

Put another couple of games on to try, Dying Light, Alan Wake, and the same was happening, clocks just up and down, up and down, so just went straignt back to my previous i had on, the 15.9.1 BETAs, and cores were back locked to 1040 in everything, and no massive frame drops.

You might as well be playing your games on your 2D idle clocks with the Crimsons

 

[uksoldierboy]

Hopefully we'll get a new driver tonight with fixes.