The Apple HE store - Full prices and details in here. *prices correct as of 15/06/10*

Where does it show that graphic on the site? I'm either blind or it's different across the various higher education stores, not sure which :p.

Through the entire order process and all AppleCare sections for orders on my higher education store it just says:

"A Mac also comes with 90 days of complimentary telephone technical support and a one-year limited warranty from Apple. To learn more about how Apple will service your Mac, click here". Then provides a link to pay £279 for the extra 2 years.
 
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During the checkout below where you select the beats model click: "Learn more about AppleCare"
 
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Oops... I'm just blind, my bad :p, not sure how I missed that. I still feel like it's something they should advertise a bit more clearly on the front page of the HE store before you get to the checkout process.

Seems weird for them to say (on the HE store product pages): "A Mac also comes with 90 days of complimentary telephone technical support and a one-year limited warranty from Apple. To learn more about how Apple will service your Mac, click here" and then tell you about the 3 years while checking out.
 
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Didn't Apple get into trouble for having adverts and telling people standard warranty was one year when EU law said it was 2, so when they bought extended warranty they were only really getting 1 extra year.
 
Didn't Apple get into trouble for having adverts and telling people standard warranty was one year when EU law said it was 2, so when they bought extended warranty they were only really getting 1 extra year.



Sales of goods act goes beyond 2 years in the UK anyway, its just the burden of proof that the fault existed at sale shifts to you rather than the retailer. I believe there is a 6 year window on that (someone will correct me if I'm wrong).

So on that basis it could be argued that any extended warranty is snake oil anyway. It will just make it easier to get your thing fixed in the 3rd year.
 
this warranty bit always interests me.

for example, if i take out a new mobile phone contract with EE for example. contract length is 24 months. warranty EE say on the iPhone is 12 months. So what happens if it breaks in 16 / 20 / 22 months etc?

where does the average consumer stand?
 
Under EU law the phone must have a 2 year warranty with the retailer. The manufacturer may deal with this on the retailers behalf, but they don't have to.

But under UK law the phone has to last a reasonable amount of time. There is no definitive answer on what is reasonable and each case should be looked at on a case by case basis.

For example if your mint condition phone bricked its self after 25 months of use, you will likely be able to convince a reasonable person that the fault existed at the time of purchase.

If your battered, smashed screen phone stopped working after 25 months, you may have a tough time convincing a reasonable person that the fault existed at the time of purchase.

The problem the average consumer has is their own ignorance of the law, the retailers ignorance of the law and getting past the companies representative who's job it is to fob you off.

Also you are not entitled to a replacement, only a repair (can be refurbished) or a partial refund dependent on use and condition.
 
We had a 12" MacBook in the Lab this week. It was beautiful and perfectly sized for a premium commuting experience. I thought to confirm price and perhaps grab one instead of the Samsung Galaxy Tab S2 I am waiting for.

Then I saw the price. £1K. Ouch.
 
Could someone post the prices of 13/15 rMBP / 13 MBA please? Cheers

Edit: Managed to log on - here you go, sorry for the awful picture
qzprn8.jpg
 
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