The ASRock thread [support/feedback/etc]

We can assure you that 2.6V is way beyond what the board's overvoltage protection will even allow. Simply a software measurement error, no cause for worry.
thank you for the reply
it does seem though that asrock bios version 2 AND CPUZ report this (what it seems may be an exact doubling of true figure)
but this issue DOES NOT happen with asrock bios version 1.6 and cpuz
so it seems something combined with the bios version 2 and cpuz reported maths ?
although it is safe in actual voltage, it would be nice if this can be sorted out by asrock bios team because at the end of the day we wish to see by these monitoring programs the actual values for voltages reported correctly this is why we install these software programs
thank you in advance
 
I use HWiNFO64 for temperature/voltage monitoring and can confirm that all everything is looking well on it ;)

Most of the other software you mentioned do indeed report crazy voltage, but I've seen people using brands making the same reports so I don't think it's Taichi specific.
 
Hi. I'm already on the latest firmware for the BX100 (MU02). Do the techs have a BX100 to hand or possibly any SSD with the Silicon Motion SM2246EN controller incase it's to do with the controller itself?

Thanks
We've been in touch with Crucial on the matter - they suggest reflashing to MU02, even if the SSD already has it.

Links:
http://www.crucial.com/usa/en/support-ssd?cm_re=top-nav-_-flyout-support-_-us-support-product-support-ssd
http://www.crucial.com/wcsstore/CrucialSAS/firmware/BX100/MU02/BX100_UPDATE_MU02_BOOTABLE.zip

If you're able to test it for us, we'd appreciate additional feedback.
 
@AsrockMB can you suggest any rgb light strips that work well with the taichi board ?
From the top of our head: Bitfenix Alchemy 2.0 RGB is a nifty product. We haven't tested too many (as in us handling these forums), but we have fiddled with those - the magnetic mounting make them very easy to deal with, and they're available in different lengths as well. We're sure other users have other suggestions (and more experience). :D
 
We've been in touch with Crucial on the matter - they suggest reflashing to MU02, even if the SSD already has it.

Links:
http://www.crucial.com/usa/en/support-ssd?cm_re=top-nav-_-flyout-support-_-us-support-product-support-ssd
http://www.crucial.com/wcsstore/CrucialSAS/firmware/BX100/MU02/BX100_UPDATE_MU02_BOOTABLE.zip

If you're able to test it for us, we'd appreciate additional feedback.

Hi

I've tried both ways to update the firmware.

The bootable USB ISO - when I ran this as a bootable usb disc, it loaded the iso and said there were no drives found that needed the update so it wouldn't reflash the drive

I also tried using the crucial storage executive program and again that said it was already up to date and wouldn't let me reflash either

I have tried the BX100 in SATA3_5 port and it seems to work ok in there (so far).

I believe SATA3_3 to SATA3_8 aren't direct off the CPU like ports SATA3_1 and SATA3_2, they are off the X370 chipset instead?

So far the drive seems to work on the ASMedia and other SATA ports just not 1 and 2.

I currently have my boot SSD drive (a crucial MX100) connected to SATA3_1 which up until today seemed fine, but after a cold boot today it failed to see the drive, a reboot solved this for now, but there definitely seems to be some issues with the 2 SATA ports direct off the CPU
 
Since you asked:


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Just one complaint, the VRM phase count is an issue here. The 9 phases sounds great until you find out that it's a 3 phase on the SOC and a "6" phase on the Vcore. It's not actually a 6 phase, it's a 3 phase with too many components. Ie: two inductors, two low and two high FETs per phase. The reason being is that the ISL95712 voltage controller has two Vcore phase drivers and 1 northbridge phase driver (used for SOC here) integrated into it. The Vcore section of the board only has 1 phase driver on it. Therefore it is not a 6 phase, it's a 3 phase. Due to the voltage controller having integrated phase drivers it is impossible to using a doubling scheme and there are no doublers on the board.
This means advertising as 9 phases is strictly incorrect, there are exactly 6 phases on the board, 3 for SOC and 3 for Vcore. It just looks like a 6 phase due to having extra components.

All this is taken directly from this video and have looked at the data sheet for the ISL97512 and have confirmed that this is the case. A 6 phase Vcore with it is not possible.

Now I understand that it will power these CPUs just fine especially the R5 and below CPUs. There is no real problem with the power delivery just the advertising which seems intentionally misleading and intended for pictures like these^^ to make it look better. Advertise it in a way that makes dual FETs sound really good but don't claim the board has 9 phases.
 
@AsrockMB
hello again
we seem to have an issue with the samsung 960 nvme drives and the 4K performance being very low (there is a thread on the asrock support forum about this ((unresolved)) ) i wonder if you can ask the question to engineering ?
it seems very slow on asrock boards compared to 'other' brands at present its two taichi owners (same evo 960, same board and bios) and one k4 x370 owner with a evo 960

here is a screen shot showing my evo 960 on nvme main slot, barely beating my evo 850 on my sata connections at 4k


thank you in advance
 
@AsrockMB - having a look at the Memory QVL list and I'm not sure if my memory is deceiving me, but have most of the G.Skill Trident Z kits been removed from the list? I swear I saw quite a few on there but now I can only see two. There was definitely a 3200MHz Trident Z RGB kit on that list, I'm sure of it.
 
i have a small complaint

the taichi deserves more gold badges :p
We welcome you to place additional stars on the table as you see fit. :D

Just one complaint, the VRM phase count is an issue here. The 9 phases sounds great until you find out that it's a 3 phase on the SOC and a "6" phase on the Vcore. It's not actually a 6 phase, it's a 3 phase with too many components. Ie: two inductors, two low and two high FETs per phase. The reason being is that the ISL95712 voltage controller has two Vcore phase drivers and 1 northbridge phase driver (used for SOC here) integrated into it. The Vcore section of the board only has 1 phase driver on it. Therefore it is not a 6 phase, it's a 3 phase. Due to the voltage controller having integrated phase drivers it is impossible to using a doubling scheme and there are no doublers on the board.
This means advertising as 9 phases is strictly incorrect, there are exactly 6 phases on the board, 3 for SOC and 3 for Vcore. It just looks like a 6 phase due to having extra components.

All this is taken directly from this video and have looked at the data sheet for the ISL97512 and have confirmed that this is the case. A 6 phase Vcore with it is not possible.

Now I understand that it will power these CPUs just fine especially the R5 and below CPUs. There is no real problem with the power delivery just the advertising which seems intentionally misleading and intended for pictures like these^^ to make it look better. Advertise it in a way that makes dual FETs sound really good but don't claim the board has 9 phases.
It's not unlikely that this is a mistake where someone's equalled chokes to phases. Like you say, it's a 3-phase system with dual chokes, and we hadn't given it much thought before you brought it up. We'll forward this to HQ.

It is completely fine for all current CPUs though, and these lower-end boards with this VRM design aren't designed with overclocking in mind.


@AsrockMB
hello again
we seem to have an issue with the samsung 960 nvme drives and the 4K performance being very low (there is a thread on the asrock support forum about this ((unresolved)) ) i wonder if you can ask the question to engineering ?
it seems very slow on asrock boards compared to 'other' brands at present its two taichi owners (same evo 960, same board and bios) and one k4 x370 owner with a evo 960

here is a screen shot showing my evo 960 on nvme main slot, barely beating my evo 850 on my sata connections at 4k


thank you in advance
We'll forward this. Currently there's a long weekend (May 1st is off in Taiwan), and yours truly is also moving on from ASRock, but our tech guys from The Netherlands will most likely handle these issues in the short term. Apologies in advance if there's an additional delay of a couple of days in getting back to you, or anyone else in the thread.

@AsrockMB - having a look at the Memory QVL list and I'm not sure if my memory is deceiving me, but have most of the G.Skill Trident Z kits been removed from the list? I swear I saw quite a few on there but now I can only see two. There was definitely a 3200MHz Trident Z RGB kit on that list, I'm sure of it.
For which board? It is possible some kits have been removed as memory testing and optimization is an ongoing process for the Ryzen platform.
 
For me the Asrock AB350 Pro 4 and AB350M Pro 4 are two of the most solid overclocking boards we have tried in the B350 chipset category. For anyone looking at MATX the AB350M Pro 4 is my current go to option.
 
For which board? It is possible some kits have been removed as memory testing and optimization is an ongoing process for the Ryzen platform.

God I am such a potato :D I am referring to X370 Taichi. Fair enough, I'm sure I definitely saw multiple TZ RGB kits in the QVL, but now they either seem to be removed or replaced with Flare X kits.
 
So I've just received my ASRock x370 Fatal1ty Professional Gaming MOBO and ordered some Samsung 960 EVO M.2 SSD to come with it but can't find if it's even compatible?
So my question is does the MOBO support the Samsung 960 EVO M.2 and if it does is it possible to Raid 2 sticks of 960 EVO M.2?
 
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