Hey man, I know I'm late on here, as I just got notified via the fb post from ocuk, but I read the op, and yes I've been through it too.
I'm only 22, and destroy every sort of paper and whatnot. I'm super secure with everything I do online too and take my personal information very seriously. With that said, last Christmas (exactly on boxing day) I got three mobile contacts under my name, from 2 mobile shops: phones 4u and carphone warehouse.
Contracts were 2 year ones with o2, vodaphoneI and orange/tmobile/ee.
was infuriated as there was also a Halifax account which I never had that was supposedly there.
I then went into Halifax, they confirmed the account doesn't exist and was a dud. I then went to o2 etc and asked them what I needed in order to open an account, when they said: you need id etc, I yelled at them and said, then how the hell is it possible that someone took out a contract, with a fake bank account, and got their phone!? The shop manager was speechless and embarrassed in front of other customers. Long story short I spent so much time closing all accounts, filing claims, reporting it to the police, going via credit agencies and making sure my credit file is clear. I lost no money in the end as I acted really fast, but the time and effort I spent was worth quite a bit.
It infuriates me that things like this can happen. I would have understood if I was someone that wasn't secure with my information, but I shred everything and make sure I don't give that much information away. Personally I think the companies in question, those that I dealt with were totally unprofessional and utterly useless. I wish I would have acted upon their incompetences. I know for a fact I won't use their services or buy into any of their things, after the experiences I had. Shameful.
Edit: read though the thread, so glad of the outcome and great response from the community. Props to OCUK too
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