The Official HTC One Thread

stoosh · 21 Apr 2013 at 21:17

J1nxy said:
I'd be interested in seeing as well as mine as far as I can tell is perfect and is a black one as well.

There's 54 pages over on XDA if you can be bothered going through it all which has examples of faults posted by other people.

http://forum.xda-developers.com/showthread.php?t=2197732

J1nxy · 21 Apr 2013 at 21:24

I bought my last 4 phones and contracts from Phones4u, different branches for all. I also bought a phone sim free. When I've had a problem with a handset like a faulty key or a rattle on one of them I've been in to the store and they've just swapped it without question. I've had good deals from them including cashback etc. CPW have been disinterested bunch whenever I've been into there stores, most of them are more interested in playing on the ipad/tablets than dealing with customers.

Ricochet J · 21 Apr 2013 at 21:25

Has anyone seen the red version?

Crikey all three are amazing: silver, black and red.

Edit: ignore what I just said. It turns out the red HTC One is a rumour, and renders are not to be taken seriously.

stoosh · 21 Apr 2013 at 21:26

J1nxy said:
I bought my last 4 phones and contracts from Phones4u, different branches for all. I also bought a phone sim free. When I've had a problem with a handset like a faulty key or a rattle on one of them I've been in to the store and they've just swapped it without question. I've had good deals from them including cashback etc. CPW have been disinterested bunch whenever I've been into there stores, most of them are more interested in playing on the ipad/tablets than dealing with customers.

I don't know about P4U stores but my dealings with them online have been excellent. The first HO and the last HO were both bought from P4U and I must say both times when I had to deal with them their customer service was excellent.

[TW]Fox · 21 Apr 2013 at 21:31

J1nxy said:
I bought my last 4 phones and contracts from Phones4u, different branches for all. I also bought a phone sim free. When I've had a problem with a handset like a faulty key or a rattle on one of them I've been in to the store and they've just swapped it without question. I've had good deals from them including cashback etc. CPW have been disinterested bunch whenever I've been into there stores, most of them are more interested in playing on the ipad/tablets than dealing with customers.

Hmmm, thats interesting. Perhaps I am wrong then?

You say your handset is black - how is it? Is the finish nice? I think it's probably better in black than silver. Whats it like for fingreprints and general grime, easily wiped off?

Frijj · 21 Apr 2013 at 21:47

Ricochet J said:
Any faults?

None that I can see, no gap.. no smudges/glue or whatever anyone has seen. Screen is fine, backlight is good.

Phone itself is amazing, speakers are crisp.. loud

very happy with my purchase..

stoosh · 21 Apr 2013 at 21:52

Frijj said:
None that I can see, no gap.. no smudges/glue or whatever anyone has seen. Screen is fine, backlight is good.

Phone itself is amazing, speakers are crisp.. loud very happy with my purchase..

Fair play to you that your HTC One is faultless. Just out of interest what's the serial number on your box? (work out which batch it's from and when it was manufactured)

Use this link to have a look:

http://forum.xda-developers.com/showpost.php?p=40146822&postcount=10

Example on this picture the code's FA33YW

Ricochet J · 21 Apr 2013 at 21:53

Frijj said:
None that I can see, no gap.. no smudges/glue or whatever anyone has seen. Screen is fine, backlight is good.

Phone itself is amazing, speakers are crisp.. loud very happy with my purchase..

If you have any issues with your contract do you go to Dialaphone or Orange?

J1nxy · 21 Apr 2013 at 22:37

[TW]Fox;24158197 said:
Hmmm, thats interesting. Perhaps I am wrong then?

You say your handset is black - how is it? Is the finish nice? I think it's probably better in black than silver. Whats it like for fingreprints and general grime, easily wiped off?

I'm more happy to deal with P4U than CPW who I've had problems with in the past.

Mine lives in the case they did as I pre-order that I was given when I bought it, but general fingerprints etc come off with a quick wipe over with a lens or microfibre cloth. I looked at the silver but decided to wait for the black which I'm glad I did as its very very nice.

Just checked the build on it and its from batch FA33GV9, there is the slightest of rides at one corner of the screen to the speak and a hairline gap between the speaker and the edge of the case, but nothing that I could get a piece of paper in.

To be honest without that OCD that seems to be going on with this phone I'd have not even noticed them and I'm certainly not bothered in the slightest. the difference is so small I'm struggling to take a picture of them...

e36Adz · 22 Apr 2013 at 00:21

Ricochet J said:
If you have any issues with your contract do you go to Dialaphone or Orange?

Contract/tariff/bill issues you go to Orange, for handset issues you would go to Dialaphone.

iMacMart · 22 Apr 2013 at 06:26

Turned my HO off yesterday whilst I ran in the London Marathon

£1,600 raised...

When I got back and turned it on half my desktop apps were missing and it had safe mode in the bottom left?

Restarted again safe mode went off but short cuts/folders were gone

Johnz0r · 22 Apr 2013 at 09:25

I am keen to upgrade to this handset when my current one runs out. I am a long time iPhone user and have never once used an android handset but I am very tempted by this one, by all accounts it has superb build quality and the screen seems to be something else.

The one thing that is putting me off is the media functions that come with this phone. What is the actual media player like, is it comparable to the iPod app that comes with the iPhone. Along with the usual suspects messaging,twitter etc the iPod app gets a lot of usage from me. I would take it that the video player is a bit more relaxed in terms of codecs that it supports?

Any input would be greatly appreciated.

ShortWarning · 22 Apr 2013 at 11:11

I'm so tempted by this. It's the first Android phone that's come out since I got my 4s that has really piqued my interest. I really want to wait for the new iPhone to come out to see what they bring but realistically I know it will be an iPhone 5 with a faster processor.

I'm currently on 3 (rolling sim) and would probably stick with 3. TCB are giving £85 for new contracts which is great, however I would like to keep my number.
If I got a pay as you go sim on another network and transferred to that then back to 3 would that work? Would I be waiting 2 months for this to happen (assuming both networks have a 30 day cancellation period)?

wozzizname · 22 Apr 2013 at 12:06

I've just got one of these after having had an iPhone 4 for a couple of years - still getting to grips with it, but no regrets switching from IoS so far.

dasyad · 22 Apr 2013 at 12:25

Johnz0r said:
by all accounts it has superb build quality

It appears to be a bit hit or miss actually, if you do get a bad egg it should be straightforward to get it replaced.

[TW]Fox · 22 Apr 2013 at 12:28

dasyad said:
It appears to be a bit hit or miss actually, if you do get a bad egg it should be straightforward to get it replaced.

Are you suggesting that if you get one with gaps etc you can simply continually send it back to HTC until you are happy?

Matteysan · 22 Apr 2013 at 12:38

[TW]Fox;24160583 said:
Are you suggesting that if you get one with gaps etc you can simply continually send it back to HTC until you are happy?

Yup or the place you bought it from.

iMacMart · 22 Apr 2013 at 12:48

I tweeted HTC but it took them a few days to reply in the meantime I got the handset exchanged at o2, however below is the reply from HTC

Hello Martin,

Apologies for the slight delay in getting in touch, your case was escalated to me this morning. Apologies for the frustration you have experienced so far.

I understand that you have a gap issue with your HTC One? There have been isolated reports of gap issues on the HTC One. Are you able to explain where the issue is?

You have a couple of options:

• Firstly, we are advising customers to return the device to their original retailer. The reason for this, is they are the ones who actually have stock of the device. Due to demand we are experiencing some stock shortages. If you cannot return the device to your original retailer, or have tried and they have refused please let me know and I can help you with that.

1. Secondly, we can accept the device back from you are rectify the issue, but that would mean that you are without your device, and we understand how frustrating that can be. A swap out at the retailer would mean you aren’t left without a device.

HTC are committed to ensuring you have the best possible experience with your HTC One and will help you to resolve this situation,

Any questions or queries, please don’t hesitate to ask,

Kind regards,

Richard Willis
Digital Customer Communications Manager EMEA, Global Digital Customer Comms

Huggie86 · 22 Apr 2013 at 13:11

I thought this phone has 2GB of ram inbuilt?

When I go into the Apps section in settings to see what's using the ram it says 480MB out of 1.5GB. Does that mean there is only 1.5GB inbuilt or is that the amount that is left to use?

Ricochet J · 22 Apr 2013 at 13:18

The operating system uses 500mb.

***The Official HTC One Thread***

The Official HTC One Thread