The plot thickens...
Decided to give HTC a call today to see what work had been on my second repair for the Blurry camera issue, basically after more thorough testing the repair centre still cannot find a fault with the camera... here we go again,
At the time the phone was in the "packing" stage at the repair centre and was due to be sent back to me today, I explained to a new chap at the repair customer support desk who has been very understanding and helpful about my issue and after 40 minutes of being on the phone to him and sending to him directly 2 photo samples of the problem, going through various questions and explaining to him what tests I've done my end and also him testing out another HTC One his end to see if he can find an issue with the camera... he agrees that their is definitely a technical problem with the camera on the phone.
The end result? The phone is still going to be sent back to me as it has already been processed by the packers and he could not tell me for sure if it was still in the repair centre (bear in mind that HTC's customer support is not physically linked with the repair centre itself) or with the courier but he has written up a full report on my case and has opened up an investigation into my case which has now been sent off to his technical supervisors higher up to deal with who will either decide to whether physically replace the entire camera unit on the phone for sure, or to save time as I have already had to go through a lot of waiting & 2 repair bookings - replace the handset with a brand new one altogether.
I've been told to deal with this particular chap only as he has stated that he wants to get to the bottom of this just a much I do and his supervisors are liaising with him only, he said he will ring me sometime tomorrow as he would have heard back from them with some news so we will see.
Liam