Well rang up twice (one to troubleshoot, once to replace) regarding my random freezes/battery drop issues. They agreed qckly to get me a brand new one so credit where credit is due re. customer service. Can't default them.
Also, if what they say is true, my RMA is handled by a individual and not through a system which is normal better ime.
Also, if what they say is true, my RMA is handled by a individual and not through a system which is normal better ime.