I can't confidently say what their exact policy is on new monitors other than the 14 day window for reporting(apparently used to be only 7 days). You may just have to ring them up after a few days and see how your claim is progressing.
Thank you and i will call them in a couple of days but they did say they would contact me straight back when they can escalate it for me and get the ball rolling. bottom line is i have informed them and i am under 14 days i guess.
It does look amazing though, got half of my LED lights installed under my desk and once i get a new monitor i will install a strip behind the rear and complete the led lighting effect.
To be honest some of the negative comments this has received are misleading as this is a very good monitor and people are reporting none existent issues or issues down to other things that are probably not related to the monitor at all or some setting they have incorrectly set in the menu.
So for anyone thinking about one and worried about Ghosting, i DO NOT experience Ghosting on my monitor. Whether that's because mine is running an AMD card or whatever all i can say is i HAVE NO GHOSTING AT ALL!
Overall i am happy with this purchase like the vast majority of Philips owners in here.
Last edited: