Soldato
What's the best way to go about getting a controller replaced? The wear is getting noticeably worse on the stick after quite a bit of use over the last week, and I think it's going to end up completely falling apart. I don't want to be waiting without a controller for a replacement. The PS4 is from John Lewis and so came with 2 Years warranty, will it cover just the controller?
Take it back to John Lewis but also raise the issue with Sony EU support so they are aware that this is a wide spread problem.