I'm after some advice if anybody can help please? I dropped my s7 edge a few weeks ago and went through my bank for the insurance. It came back two days ago looking as good as new. I tried to sign in with my gmail account but it said that I had entered the wrong password. I was sure my password was correct but I reset my password and created a new one.
I then tried to sign in and it was saying that because my phone and password had both been reset, that I had to wait 24 hours until I can sign in. I wasn't happy but decided i would just wait it out for 24 hours..... 40 hours later and it is still saying the same message
I can sign into my account on my spare phone, tablet, laptop and pc but not on my s7e. It also gives an option to enter your phone number but it's saying not recognized. I've googled this and a lot of other people seem to have the same problem and some are saying they've been locked out for weeks!
it's saying that I need to sign in with an account that has previously been used on the device which is what I've done, I've had the phone since new and only ever used that account.
I'm wondering if anybody else has ever had a similar problem and whether it sorted itself out etc or if there's a solution.
the exact message I get is
"Unable to sign into device due to a recent password change. Please try to sign in again 24 hours after the password change was performed"
I'm not expecting anybody to be able to solve this problem but thanks anyway. I will contact google tomorrow if I don't find a solution tonight