We have an internal website/software that we use for tracking leads/orders/helpdesk stuff etc. it was developed by our Tech Director, amazing coder but **** at documenting anything.
I'm an admin on the site but the problem is most of my time is spent setting up new users, reactivating users or closing users down. I had no training myself but I can upload orders and some other bits but due to the fact it's used in very different ways by each department I've no idea what they actually do with it. I managed to cover the basics that he'll need...i think![Big Grin :D :D](/styles/default/xenforo/vbSmilies/Normal/biggrin.gif)
I'm an admin on the site but the problem is most of my time is spent setting up new users, reactivating users or closing users down. I had no training myself but I can upload orders and some other bits but due to the fact it's used in very different ways by each department I've no idea what they actually do with it. I managed to cover the basics that he'll need...i think
![Big Grin :D :D](/styles/default/xenforo/vbSmilies/Normal/biggrin.gif)