Thorney Motorsport

BigglesPiP said:
Are they lawyers or engineers? I doubt they are either.
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:D

danza said:
So what do we take away from this? Is Thorney to be completely avoided, or are they in the position of many tuners who simply offer a service and from time to time have really bad luck with the odd unfortunate customer?

Actually, after reading a bit more about them on the intarweb I think you'd be pretty wise to avoid them.

Am I going to be sued now?
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TBH he's trying to do too much isn't he?

For the Westfield we have a particular engine builder, a particular gearbox company, a particular exhaust company, a particular suspenson & geo company, etc etc. I've don't know anyone that's used Thorney for anything, but surely he can't be an expert in everything?

Gaijin said:
I obviously didn't post this to get OCUK in trouble, and i'm sorry if it has caused any grief :(

Just thought it was a good discussion point and was worth bringing to people's attention.
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Internet = Free speech.
 
BigglesPiP said:
Are they lawyers or engineers? I doubt they are either.
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This is something I've often wondered about. Are the tuning companies usually just glorified mechanics, or do they have the indepth understanding required to properly calculate parameters required for mapping cars etc, and the effects of the mods they perform, or is it all really just 'suck it and see' and let the computer do it's best?

I understand that there are firms who offer a very specific sevice, as you say Westyfield. It's bound to cost a lot more, but as they concentrate on one specific aspect of vehicle setup/tuning, then they would probably be in the position to do a better job within their specialism.

As you say, an 'all in one' firm has an awful lot of work to do to be as good as all the specialists in every tuning/setup discipline.
 
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Gaijin said:
Totally, but when it comes at the potential expense of another party (in this case OCUK), then its a bit different.
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From my understanding each website that has posted about it (that they know of!) has been contacted to take down the content and replace it with an apology. Once this has been done there will be no further action taken against them.

So it's up to the website owner what he wants to do, but no costs need to be involved :).
 
So basically, TM did a **** poor job which was the reason for this thread. So now people are saying to avoid TM as their workmanship is shoddy as hell.

John has then gone to his solicitors crying "WAHH TEHY ARE SAYIN BAD THINGS ABOUT ME".

Here's an idea... how about Thorney runs a proper top quality business and produces some quality work for customers who are spending tens of thousands of pounds for some work to be carried out and then we won't get threads like this.
 
danza said:
This is something I've often wondered about. Are the tuning companies usually just glorified mechanics, or do they have the indepth understanding required to properly calculate parameters required for mapping cars etc, and the effects of the mods they perform, or is it all really just 'suck it and see' and let the computer do it's best?

I understand that there are firms who offer a very specific sevice, as you say Westyfield. It's bound to cost a lot more, but as they concentrate on one specific aspect of vehicle setup/tuning, then they would probably be in the position to do a better job within their specialism.

As you say, an 'all in one' firm has an awful lot of work to do to be as good as all the specialists in every tuning/setup discipline.
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What about the myriad of race prep. companies who do work x themselves and sub-contract work y. They're pretty competitive with price and being a "one stop shop" aren't they.

Dad used to run a company that specialised in preparing rally cars. He'd do a lot of the engine work but sub-contract machining. He'd do the cage etc. Would use a local rolling road to set up the carb/s.

Went out of business pretty quick, partly because it was based in Cumbria, partly because the name was "Cumrally" (I'm sure it didn't raise a snigger 30 years ago), and partly because an employee abused the company petrol account then stole the tools.
 
Rather than put aside £50,000 for legal costs why didn't Thorney come to an agreement that would have left both customer and supplier happy.

I can really see this legal action threat against forums blowing up in their faces.
 
Companies who chuck their 'legal' weight around **** me off.

It just smacks of 'I know I ****ed up, I know you're right but i'll be damned if i'll be a man and admit. Still, I reckon i've got a bit more money than you so i'm going to chuck my financial weight around, involve a few solicitors and hope it shuts you up because you can't afford to fight me'

Absolute despicable ****s, each and every one of them.
 
So long as forum admins state in the forum policies that the thoughts and views of the members don't relfect their own then there's not much that can be done in all honesty, plus it says its only about where the car owner has posted not the other way around. Nothing will come of it I'm sure.

If they can afford to put 50k aside for legal fees, why not employ a customer facing manager/assistant so he can go and concentrate on one side of the business. In todays economic climate customer service is absolute key to success and I will pay a premium to a company for a service, rather than less to a company that will give me a headache and waste my time. The problem here is its not just minor mistakes like a bit of paintwokr damage or forgetting to do up a couple of bolts... it's a complete lack of project management and supervision leading to inexperienced (assumed) and rushed mechanics ruining peopes pride and joy.

It's sad they are publically trying to cover it up really. If they have made a mistake and blindingly so an apologetic statement and putting it right would be the way forward.
 
i could rant on about this dodgy geezer, but heres a quick one!

i myself nearly got conned by this man, thankfully the amount of ******** and attitude that was coming out of his mouth made me stay well away. other forum members i know (or know of) already have been, or have had very unpleasant experiences of this outfit. many intersting threads across forums have been deleted due to his proceedings. surprisingly this numpty is still in business
 
Dup said:
why not employ a customer facing manager/assistant so he can go and concentrate on one side of the business. In todays economic climate customer service is absolute key to success and I will pay a premium to a company for a service, rather than less to a company that will give me a headache and waste my time.
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That's been true for a long time, it's actually the reason I buy computer bits from OcUK so much. I've had more than my fair share of reasons to call/write-to OcUK and I've always been given at least a fair and polite service, but usually an exceptional level of service backed up with significant measures to correct situations.

I really don't see where all the poor service reviews on other forums and e-review sites come from.

Anyway I'm derailing, back to slandering Thorney Motorsport.
 
He is most probably lying about his legal fund, and his legal action will probably be all bark at best. If he has £50K why not spend it making the car right? The guy has posted proof of the obviously shoddy work. Libel only comes into it if the guy has lied correct?
 
Wicksta said:
Rather than put aside £50,000 for legal costs why didn't Thorney come to an agreement that would have left both customer and supplier happy.
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This ^^. Instead of trying to bully people into taking negative comments down from their forums, why didn't they just spend a couple of thousand fixing that guys car up and saying sorry. Would have been much better PR for them.

This guy sounds like a complete ***** and i wouldn't take my car there for love nor money.
 
I'll try and did them out but from a rough recollection it was something like the following "this man is an idiot, he knows nothing".

The issue is that they ALWAYS threaten to sue people, there have been countless threats of solicitors letters but nothing ever happens. In any case £50k to launch a libel action is nothing, you would need ten times that amount to see something like that through. Of course the best defence to libel is that the statement is true. The customer in this case says he has multiple witnesses to corroborate his story.
 
It isn't like getting the threads removed is going to help seeing as 90% of people getting their cars race preped or modified to a high level are members on club forums, so anyone that asks "What's Thorney like?" as going to get the told very quickly to avoid.
 
I'll try and did them out but from a rough recollection it was something like the following "this man is an idiot, he knows nothing".

The issue is that they ALWAYS threaten to sue people, there have been countless threats of solicitors letters but nothing ever happens. In any case £50k to launch a libel action is nothing, you would need ten times that amount to see something like that through. Of course the best defence to libel is that the statement is true. The customer in this case says he has multiple witnesses to corroborate his story.
 
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