Most of the issues such as fuel shortages, delivery issues, etc - the workers have no control over these.
I work at a supermarket where customers are getting ruder and we are now classed as the invisible key workers.
Like with many employers, people are leaving and not replaced at all or fully. This is causing unnecessary stress.
Wish the general public understand what we are going through. Those who shout at the staff are one of the lowest of the low. Shows that they have never worked in retail or a role involving customers/general public.
Due to staff not being replaced, customers shouting at us for things we can’t change, I had panic attacks (which are made worse by people staring at me), taken a couple of days off to help me and on antidepressants. Plus seriously considering leaving retail. Have submitted my CV to various companies.
There are some really delightful customers which make our days. Though get some horrible customers who tut over everything esp slow elderly customers. One time (just before the selfish buying) a man threw the shopping of a woman in her late 80s (guessing) onto the next till and shouted at her to pack here. This naturally upsetted her, the colleagues that witnessed it - including me. A manager heard this and the man was asked to leave and was banned.
I would like to see customers who hurled abuse at us to have what they said playbacked at them. If they don’t respond in an apologetic or embarrassed manner, they are just nasty.
This isn’t a whinge post, but a post about the stresses retail workers are going through. It doesn’t matter what retailer people are working at, the problems are the similar.
Everyone should work in retail, esp December. I’m certainly not looking forward to this. Esp when got two leaving this month and another retiring end of next month. We hardly get temporary staff.
