toob users, what router did you get given by them? Just been installed, they left me a Linksys Velop MX4200

Yup looks like there was some issue during the early hours here too:

rTScIxD.png
 
We had issues around 9:30pm, so I took the opportunity to swap routers over.
Took a while to get the Toob-provided Linksys to factory reset and force it into Child Node, but got there eventually.

Now have the MR7500 downstairs, feeding into the switches (2x gigabit POE for CCTV & IOT duties, separate 2.5Gb for the three PCs), with the MX4200 (meshed, + Cat6 back haul) upstairs providing WiFi to the rest of the gadgets (3 TVs & various phones/tablets/smart speakers).

Speeds & ping are excellent, with no noticeable drops anywhere in the house.

Need to get Dad out with his ladders to reset the cameras (on-body switch), as I stupidly forgot to put them in setup-mode before switching the network over. Bit of a pain, but a 5 minute job once he's here.

Have noticed the odd drop-out, but only a few minutes. I'm hoping the new kit will settle and keep everyone happy. Kids are enjoying the minimal ping and my son is particularly happy that it no longer takes hours to upload content to his YouTube channel (Rocket League & Fortnite compilations).
 
Hi can someone share a Current BQM for Toob - i want to know how their Latency & ping are when they are gaming. Toob are available in my area now and they have a good deal for £29 per month with £50 Amazon discount. I want the connection for Gaming, Does toob offer Lower Latency ? does it suffer with many outages. So if you can share a BQM that'll be good.
 
The latency is the same basically as any other fibre provider, you can expect 4-8ms variance in latency depending on how busy your network is I'd say but most will see ~6ms.

This is my 24hr snapshot of an average weekday where 1 connected PC is gaming essentially all evening:

cDSEFcf.png


4PM yesterday had some up/down traffic hence those spikes.

Speedtest right now:

8AUor2Z.png
 
Hi can someone share a Current BQM for Toob - i want to know how their Latency & ping are when they are gaming. Toob are available in my area now and they have a good deal for £29 per month with £50 Amazon discount. I want the connection for Gaming, Does toob offer Lower Latency ? does it suffer with many outages. So if you can share a BQM that'll be good.
Screenshots after I swapped the Toob router for the Linksys Hydra Pro 6E (and turned the MX4200 into a Child Node).




Speed on Hydra Router and Ookla SpeedTest results from my son's PC:
(Hydra Pro - Yuanley Switch - Velop MX4200 - His PC).

He plays competitive Fortnite & Rocket League and has zero complaints about ping/lag since the install.
 
Thank you guys. in term's of outages, How often & for how long have any of you experienced them. I guess with all ISP they get better over time, but it would be bad if they have constant issues of Unplanned outages.
 
The ones like the other week happen infrequently really. I can recall more outages with virgin media for example or sluggish performance, especially with DNS resolution. Nothing of that magnitude here so far. There was that one major outage months ago but that was related to a rack power issue if I remember the statement that came out after it was sorted.

Otherwise a solid service, and one machine downloading something at 100MB/s does not seem to impact the machine gaming etc too. Plus the symmetrical upload speed has been hugely beneficial as I upload to youtube a lot and an average video can be 20-30GB.
 
To echo @mrk - we've had one outage, three days after install (20th October). I took the opportunity to rejig the house network and swap the Toob router for the Hydra Pro. Downtime from Toob's end was about 40 minutes, but I struggled to get the MX4200 to convert to a child node, so our network was down for a few hours.

Once I'd figured it out (had to factory reset both routers *at the same time*, then configure the Hydra Pro first, then do the same to the MX4200 before the Hydra Pro finished it's setup wizard. Frustrating process, but got there eventually), we've had a pretty much trouble-free experience since.
We did have one Saturday evening where speeds were around 300-400, but nothing reported on Toob's site or Down-Detector, so I suspect it was our end: 3 kids' gaming (son streams on Twitch), my PC and the Wife binge-ing Grey's Anatomy via Netflix Canada (using Windscribe VPN).

We binned Virgin's horrendously flakey 350mb service for Sky (150mb, but rock solid) until our CityFibre install went live, then took advantage of Toob's "Pay Nothing Until Current Contract Ends" - Sky contract is up in December, at which point we'll be paying £8 a month less.
 
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Ok Got my Toob install finally up and working after 3 days of no Service. PON light was flashing Green all the time, even after few reboots. Engineer messed up, He changed my Port on the Pole CAB from port 5 to Port 9, but did'nt tell the Service desk. So they did'nt know he made that change.
Toob is IPv6 Ready thats pretty good. my Ping are 4ms and i get 935 download and 928 upload. which is really good. I have a Linksys SPNMX56 router, What settings do i change in this Router to get a BQM working on it using Thinkbroadband website?
 
You can only get the BQM working if you have a static IP, if you did not opt for a static IP at a few quid extra a month then by default you're on a shared IP and BQM won't work.

You can add an IPV6 address into the BQM to monitor though and see if that works as only IP4 is on the CG-NAT. Filtering anon internet requests is the option on the router's control panel in security.
 
You can only get the BQM working if you have a static IP, if you did not opt for a static IP at a few quid extra a month then by default you're on a shared IP and BQM won't work.

You can add an IPV6 address into the BQM to monitor though and see if that works as only IP4 is on the CG-NAT. Filtering anon internet requests is the option on the router's control panel in security.
Ive got a Static IP address & BQM picked up the IPv6 address. so it must be a setting in the Router, i.e like Asus you needed to enable ICMP in the Wan options. so as you mentioned i'll try the Filtering anonymous Checkbox
 
Ive got a Static IP address & BQM picked up the IPv6 address. so it must be a setting in the Router, i.e like Asus you needed to enable ICMP in the Wan options. so as you mentioned i'll try the Filtering anonymous Checkbox
Chances are the BQM picked up the IPv6 address of the device you accessed the site from and not the router. As all devices will have their own IPv6 address.
 
Good shout, yeah forgot that literally everything can have its own net facing ipv6 address :p
 
I need some help. The Toob internet has been working fine. I have an issue with Battlefield 3, i get a lot of rubberbanding in the game making. My ping on German & rus server is 14ms. I have tested using my 2nd line Virgin media and the game plays all fine yet with toob it not. I have a Asus RT88u. Ive reset this and this made no difference. I have a static IPv4 address. What can i do to fix this issue?
 
I need some help. The Toob internet has been working fine. I have an issue with Battlefield 3, i get a lot of rubberbanding in the game making. My ping on German & rus server is 14ms. I have tested using my 2nd line Virgin media and the game plays all fine yet with toob it not. I have a Asus RT88u. Ive reset this and this made no difference. I have a static IPv4 address. What can i do to fix this issue?

Wired or wireless?
 
You can only get the BQM working if you have a static IP, if you did not opt for a static IP at a few quid extra a month then by default you're on a shared IP and BQM won't work.

You can add an IPV6 address into the BQM to monitor though and see if that works as only IP4 is on the CG-NAT. Filtering anon internet requests is the option on the router's control panel in security.

Monitoring setup on my parents with IPV6, but via a dynamic DNS record within Cloudflare.

Latency numbers are a fair amount higher than your picture. Everything works though, if I lived there I’d prob look it more and such. However it works for them and their minimal internet usage.
 
The latency may be higher because it's pinging via the dyndns service perhaps?
 
Finally got round to figuring out why Playstation Remote Play & Moonlight/Sunshine wasn't working away from home: CGNat.

Called Toob this afternoon to add a Static IP to our account (£8/m rolling contract, with 7 days cancellation notice) and PS5 & 3 PCs now working flawlessly.

We spend a fair amount of time away or in hospital, so being able to remote access the home network really helps.

Literally a 10 minute phonecall to Toob and a router restart - easy-peasy.
 
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