Soldato
Issues resolved?
toob users, what router did you get given by them? Just been installed, they left me a Linksys Velop MX4200
Yeah I failed back to my Toob line this morning and it's all back to normal. Didn't get an email though.
Still, despite that I'm happy with the service overall. First time I've had any real issue and I've had it for nearly a year now so I can't complain too much.
Still, despite that I'm happy with the service overall. First time I've had any real issue and I've had it for nearly a year now so I can't complain too much.
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I didn't get proactive notification, it was a reply to the ticket I raised.
I asked them to clarify what the issue was, told them to be as techy as they liked. They elaborated by saying "a server in a data centre had an issue".
Soldato
I didn't get proactive notification, it was a reply to the ticket I raised.
I asked them to clarify what the issue was, told them to be as techy as they liked. They elaborated by saying "a server in a data centre had an issue".
More single point of failure designs..
That PC under Dave's desk that goes through traffic management and QoS policies for the south east. Yeah that Pentium 4 era Dell Optiplex.
Oy.
Associate
Stuff like that happens…
I'm out and my CCTV and Ring bells say they're offline 
Soldato
Just look at my parents BQM for SO17, dead too.
If Toob come to my area (PO14 4) I’ll have to have my 4G WAN2 configured further. At mo it only fails over for select devices with Virgin on WAN1.
Virgin zero outages since 2021.
If Toob come to my area (PO14 4) I’ll have to have my 4G WAN2 configured further. At mo it only fails over for select devices with Virgin on WAN1.
Virgin zero outages since 2021.
Mine's back up now. Wasn't off for too long, but still concerning.
I take that back. It died again. Constant ping is showing the odd successful packet but at 150ms latency
I’m in PO16 7 and it’s generally really good here. I had a VM connection as backup with auto failover for the last outage, but don’t have that right now as I cancelled it so my wife can take it out in her name to save money.
I take that back. It died again. Constant ping is showing the odd successful packet but at 150ms latency
I’m in PO16 7 and it’s generally really good here. I had a VM connection as backup with auto failover for the last outage, but don’t have that right now as I cancelled it so my wife can take it out in her name to save money.
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Soldato
Mine's back up now. Wasn't off for too long, but still concerning.
I take that back. It died again. Constant ping is showing the odd successful packet but at 150ms latency
I’m in PO16 7 and it’s generally really good here. I had a VM connection as backup with auto failover for the last outage, but don’t have that right now as I cancelled it so my wife can take it out in her name to save money.
I opted for a Smarty 4G backup with Virgin, £8 p/m Smarty 33Gb will be retaining it if I ever opt for Toob. Will see what Virgin pricing is at come December.
That's not bad going. I've got VM mainly for the TV side of things, but TV and 350Mb (upped to 500Mb with Volt) for £38 a month isn't too bad.
My connection is back up now. For now, but it's been up for more than 2 minutes so that's a positive.
Annoying but it is what it is, these things happen
Although I also had 0 downtime in years of VM.
My connection is back up now. For now, but it's been up for more than 2 minutes so that's a positive.
Annoying but it is what it is, these things happen
Although I also had 0 downtime in years of VM.
Soldato
That's not bad going. I've got VM mainly for the TV side of things, but TV and 350Mb (upped to 500Mb with Volt) for £38 a month isn't too bad.
My connection is back up now. For now, but it's been up for more than 2 minutes so that's a positive.
Annoying but it is what it is, these things happen
Virgin is £23 p/m for M350 Volted to M500 if I recall, so Toob will be more expensive, but will wait and see whether it's "better".
I'm going to assume Toob are changing things on their network as a result of the downtime the other day. I've noticed that my pings to UK servers are now consistently around 5ms whereas they were always around 3ms before. Health checks on my firewall showed that - it's not something I check every day I'm not complaining about a 2ms jump in latency or anything like that, especially as 5ms is still pretty good, but something has definitely changed. Anyone else noticed anything? Probably not, but just curious.
Before:
And today:
Like I say it's clear that something has changed, and if it's something to do with making things more resilient then that can only be a good thing.
I'm not complaining about a 2ms jump in latency or anything like that, especially as 5ms is still pretty good, but something has definitely changed. Anyone else noticed anything? Probably not, but just curious.Before:
And today:
Like I say it's clear that something has changed, and if it's something to do with making things more resilient then that can only be a good thing.
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5-6ms seems the average ping whereas I was seeing 4-5ms before - Seems fairly nominal variance really. Still get full speeds up and down.
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Out of interest, what is the MTU on Toob's supplied router?