TSB Upgrade issues

I've managed to request my transaction but they are "investigating" it. The number provided is dead. I don't think I'll be getting this holiday booked. :mad:

I fear there's a run on them now.


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This is also a classic example of why people shouldn't bank with one banking institution.

It's like putting all your eggs into one basket.

Having a few accounts, or at least a credit card from somewhere else at least gives you peace of mind that you can access some money if one of the banks goes through some difficulties.
 
Semple said:
This is also a classic example of why people shouldn't bank with one banking institution.

It's like putting all your eggs into one basket.

Having a few accounts, or at least a credit card from somewhere else at least gives you peace of mind that you can access some money if one of the banks goes through some difficulties.
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I'm don't think it's fair to blame the customers.
 
String said:
I'm don't think it's fair to blame the customers.
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I wasn't blaming any of the customers, but taking a couple of easy steps can at least partially protect you from a situation completely out of your control.

Can TSB customers withdraw cash from ATM's or were they out of action as well?
 
dowie said:
He isn't. It is a fair point to tbh... don't put all your eggs in one basket etc...
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All my eggs aren't in one basket, but over 3,000 of them are in that particular basket and is now inaccessible. I can assure you, it's quite stressful to find out that your money is unattainable when you're trying to book a summer holiday that you've saved for.

My wages go into a Halifax account so I'm OK there, but I really feel for people who get their wages paid into TSB accounts and now can't get cash shifted around to pay credit card bills etc. I don't think it's possible to get wages paid into 4 different accounts, so he doesn't have that fair a point IMO.

As I said, I fear there's now a run on the bank where people are just trying to get their cash out and into a functioning account elsewhere. Confidence is just about eroded.
 
String said:
My wages go into a Halifax account so I'm OK there, but I really feel for people who get their wages paid into TSB accounts and now can't get cash shifted around to pay credit card bills etc. I don't think it's possible to get wages paid into 4 different accounts, so he doesn't have that fair a point IMO.
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He has a perfectly fair point, it has been a few days it is hardly the end of the world. You have nearly a month to pay a credit card bill.
 
My account worked fine yesterday, I transferred in and out the monthly amount to trigger the reward since I only use it for the interest on £1,500 anyway so good to hear if they are upping that to 5% - especially since Lloyds are just dropping theirs to 1.5% ****s, funny isn't it that now the BoE rate is creeping up banks are reducing the interest paid on their current accounts.
 
Also most banks in the past when they've ****** up of their own accord have covered late fees / waived overdraft charges. Not sure what TSB has announced.

I had no problems moving £500 out of my TSB account back to Halifax yesterday. Can you not do the same and then pay from your Halifax account?
 
Semple said:
Also most banks in the past when they've ****** up of their own accord have covered late fees / waived overdraft charges. Not sure what TSB has announced.

I had no problems moving £500 out of my TSB account back to Halifax yesterday. Can you not do the same and then pay from your Halifax account?
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No, see the image above.
 
dowie said:
You don't get a credit card bill and have to pay instantly.
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Yes, most people leave it until a few days before the deadline to pay the bill (so that the money can be earning interest in your own account).
But if the deadline for your payment was 26th and you had anticipated being able to pay it between the 21st - 25th, then you wouldnt have been able to and you've now missed the payment.

Edit to address your edit:
dowie said:
Probs better to have a direct debit set up for it anyway.
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I'm not a TSB customer so unsure but I thought DD were failing also?
 
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