Virgin Media Discussion Thread

had a wierd one with the superhub, tried to d/l new drivers from nvidia and it would only d/l a small percentage of the file (3mb of a 160mb file), or the server would time out.

forgot i had been asked by vm to turn ip flood back on when trying to sort out a problem, turned it off and the d/l worked first time.

this was all done on the latest firmware as well (r26) :(.
 
Just got my 50Meg installed today.

1279580205.png


Not really impressed with the speed, but considering it's "peak" time, the speed might get closer to 50Mb later tonight.

Either way, it's about 4x faster than my last connection
 
mp260767 said:
had a wierd one with the superhub, tried to d/l new drivers from nvidia and it would only d/l a small percentage of the file (3mb of a 160mb file), or the server would time out.

forgot i had been asked by vm to turn ip flood back on when trying to sort out a problem, turned it off and the d/l worked first time.

this was all done on the latest firmware as well (r26) :(.
Click to expand...

I'm getting the same issue but on r25! :confused:
 
Got 30Mb installed today as my old router packed in,
was cheaper for me to upgrade to the superhub than dish out extra money on
a decent router.

I was previously on the 10Mb, and the upgrade cost me an extra £5.50 oer month for the first 6 months, plus i got retentions down to £20 upgrade fee.

So far so good, my initial speed tests were showing between 32Mb and 58Mb being the highest. My area had the upload upgrade last month, a whole month ahead of schedule :)

A fujitsu engineer had called to install it, and advised my power levels were too high into the house and now im using a 3 + 6 db adaptor on the Hub.

I'm happy with the speeds, but the erratic jump from 30mb to 50+Mb doesnt seem right to me.

I downloaded a quick Linux distro and was getting roughly 3.9mbps down. Wirelessly.

Ill continue with the tests to see how the hub is performing.

ps, would this hub came with the latest firmware? or should i look for an update.


this result was sitting at 67Mb for most of the duration until the very end
when it fell to 36Mb

Its always been over 30Mb so i have very little to complain about :)

Edit
Just ran the pingtest

any ideas on how i can improve on this?
 
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I am contemplating the upgrade from 10MB to 30MB.

Do you know if I can definatly disable WLAN on the superhub and connect it to a WRT54G running Tomato to provide the WLAN side of things?

Thanks
 
there's a few guides around listing the way to do this. Firmware update in June to supposedly introduce bridge mode.
 
I took out 50mb broadband when it was free from the fair use policy and traffic shaping.


Recently got a letter saying i am causing people in my street to have slow broadband due to my high usage.

I called VM and they stated over the phone that i took out the 50mb broadband well before the fair use policy or traffic shaping on the 50mb lines came in, she also confirmed that i was never informed via letter or phone that i would be now facing traffic management or shaping.

Guess what they said when i complained? "sorry sir that's just how it is". I pay over 100 a month for my virgin package which in the next few weeks i will be having ripped out, whats the point in having a broadband connection that you can max out in about 10 minutes??

Is there any good ISP's out there??
 
Woo82 said:
I took out 50mb broadband when it was free from the fair use policy and traffic shaping.


Recently got a letter saying i am causing people in my street to have slow broadband due to my high usage.

I called VM and they stated over the phone that i took out the 50mb broadband well before the fair use policy or traffic shaping on the 50mb lines came in, she also confirmed that i was never informed via letter or phone that i would be now facing traffic management or shaping.

Guess what they said when i complained? "sorry sir that's just how it is". I pay over 100 a month for my virgin package which in the next few weeks i will be having ripped out, whats the point in having a broadband connection that you can max out in about 10 minutes??

Is there any good ISP's out there??
Click to expand...



I too took the 50meg when it was free from all of this, however i was aware that they would start capping it when the 100meg came along as it was no longer the top package, but i too disagree with targeting certain traffic types regardless of volume of use... they are targeting anything p2p, or newgroups related, and even some streaming sites indiscriminately.

What traffic shaping/management have you been subject to ?


the other answer of course, is that when they say "sorry sir that's just how it is" then your reply is ..... sorry, i've just cancelled your access to my direct debit, that's just the way it is, and you can consider this account terminated due to breach of contract, sue me if you want anything other than what i owe you for up to now
 
File sharing:
At peak times we also slow down the speed of file sharing traffic – that's services like Limewire, Gnutella, BitTorrent and Newsgroup (Usenet) traffic. You will, of course, still be able to use these services, but downloads and uploads will take longer during these peak periods.
Click to expand...
In other words - you will not get the service you paid for even if you are the worlds lightest user, you can pay top dollar for your connection, hook it up and switch it on for the first time at a "peak" time (which keeps moving because users are forced to do stuff at off peak hours, which next week are suddenly classed as peak hours)... and you will not get what yo upaid for

Also, take what they class as "Peak hours" and take your average Joe, gets up at say 6:30am to go to work, he works until 6pm, gets home and is in the "peak hours" so can't grab a file off usenet without it being crippled, until after midnight - probably after his bed time...... so basically, his entire weekday useage is restricted... weekends they start from midday to midnight.... so that's a 50% of the time and more like 75% of usual waking hours

that's pretty harsh when you think about it

Source
http://shop.virginmedia.com/help/traffic-management.html

other links....
http://shop.virginmedia.com/help/discover-broadband/broadband-speed/upload-speeds.html
http://shop.virginmedia.com/help/traffic-management/traffic-management-faster-uploads.html
http://shop.virginmedia.com/help/traffic-management/traffic-management-policy.html


the trouble i'm seeing is that stuff is scattered all over a bunch of pages/locations on their ****-poor website, and it STILL DOEWS NOT tell you exactly what restrictiosn are being placed on your connection

hit the cap on the upload if you have the new faster upload speed (useless if you bang into a cap speed throttle right away) ... and you'll find your download speed also crippled.

Also hit up a highspeed download and use something like bandwidth monitor to watch the connection, and you'll see an upload being registered as well !! so you might not actually upload enough to hit the throttle, but you will still get crippled




check this one out......
http://pressoffice.virginmedia.com/phoenix.zhtml?c=205406&p=irol-newsArticle&ID=1552055&highlight=

Virgin Media to trial world’s fastest cable broadband

Testing speeds of 1.5Gb, 240 times faster than UK average
Click to expand...
wonder how long till those users hit the limits - oh wait, they never shape or traffic manage in trials !! - get your other services in order first

The 1.5Gb download and 150Mb upload service will use the same infrastructure and technology as Virgin Media currently uses to provide residential customers with the country’s fastest home broadband
Click to expand...
one phrase - unsustainable...... it is what they are saying about our useage now, on that existing network.... what the hell do they think is going to happen with that service ?
 
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