Virgin Media Discussion Thread

Last month came in at 486GB give or take a few megabytes. This is on the 30Mb package. I usually download during the day, the 3-9PM restrictions kinda suck, but after that its fine.

I thought my connection would be flakey being near a student area, but its been brilliant since I got it.
I asked what you download in peak hours, not the whole day/month.

FTTC @ Zen here. No issues with YouTube 1080p or iPlayer 720p.

Use http://www.bbc.co.uk/iplayer/diagnostics & http://www.youtube.com/my_speed if you're having problems.
Good to know, thanks. I bet it's Virgin throttling connections to streaming services during peak hours.

Are people with 100Mbit having the same issues as us with 50Mbit?
 
Don't see any mention of peak, off-peak or anything relating to specific time periods.

I said it in response to this:

Guess it varies depending on what you do. 30Gb during peak would be too little for me, Youtube, iPlayer and Steam downloads take a lot of bandwidth. I don't download a lot, but it just works out that I end up using quite a bit of bandwidth.

You specifically stated 30GB during peak hours is not enough for you. I then specifically asked if you had measured what you actually download.

If I meant the whole Month then I would have said, but I quoted your post where you mention peak hours, so I was clearly asking to do with peak hours, I didn't think that would require clarification.
 
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I said it in response to this:



You specifically stated 30GB during peak hours is not enough for you. I then specifically asked if you had measured what you actually download.

If I meant the whole Month then I would have said, but I quoted your post where you mention peak hours, so I was clearly asking to do with peak hours, I didn't think that would require clarification.

Clarification is needed when we are talking about peak, off-peak and monthly throughout this page of the thread.

As for my peak usage, on the 30MB package I stay below 10GB between 9am-3pm and 5GB 4pm-9pm. After that its unlimited, no speed issues, no throttling issues, nothing. So daily during peak times, about 10GB a day.
 
Yet you said 30GB is not enough. I'm confused. Clearly, in your situation, 30GB peak usage is ample?

We were specifically talking about peak hours usage.

If this were a thread about food, and you and I were talking about calories consumed at breakfast, and I asked how many you had, you wouldn't give me the figure for the month.
 
How is a 30GB PER MONTH peak cap good to me when I use 10GB PER DAY during peak times?

I can't understand why you seem angry? I've answered your question now and gave more details about my usage than were, now obviously, necessary.

You seem to have a problem with Virgin. Why not leave them if you hate them so much? You have said numerous times that you are close to moving to ADSL24. Why don't you? Do you need someone to tell you to do it?
 
the idnet peak allowance is 30GB per MONTH! 1GB a day between 9am and midnight. just how ****ing ridiculous is that when you have 40Mbps down (roughly 5 minutes usage per day going full whack).... :D
 
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How is a 30GB PER MONTH peak cap good to me when I use 10GB PER DAY during peak times?

I can't understand why you seem angry? I've answered your question now and gave more details about my usage than were, now obviously, necessary.

You seem to have a problem with Virgin. Why not leave them if you hate them so much? You have said numerous times that you are close to moving to ADSL24. Why don't you? Do you need someone to tell you to do it?

Who said I'm angry?

The ADSL Pro 30 package has, as far as I can see, 30GB peak usage per day.

http://adsl24.co.uk/faq/13/#13

Perhaps there was an element of confusion, however I was talking about ADSL24 and 30GB peak being enough for most users.

Also who said I hate Virgin? I'm just fed up of terrible internet in peak hours, and I barely download at peak times.
 
Damn, being switched to a different frequency hasn't helped at all :( Something must be going on locally.

We had new neighbours move in downstairs (about a week or two before our problems started). Could it be possible they have dodgy equipment which is causing problems? Or they have hacked equipment which can get higher speeds than they are meant to receive.

My ping monitor from yesterday:

It's weird, come 7pm, internet = appalling!

I despair how backward we are as a country when it comes to internet speeds for the majority :(
 
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This is my graph I have no idea what it all means.. Is this good/Bad.. ?

7b089f5ad35f446587610d8e7f8807f0-06-12-2011.png
 
i cant even get this think broadband to work with my superhub.

Set it to respond to ping.

Rebooted. Removed any port forwarding due to a known but still 100% dropped packets :(
 
Virgin just striped me up with £20 late fees, £10 late fee and do £5 non direct debit, livered but said to the women I won't be here after 12 months. I'm looking forward to bt fttc.
 
ok got it working.

here is my 50mb Virgin

50mbvm.jpg


Here is my 20mb bethere ADSL2 i use at work.

20mbbethere.jpg


apart from a small outage last night the ADSL has much lower max pings.

But my VM has been behaving since my last rant at them.

Still get the odd rubber banding on BF3 but i try to stick to servers were my ping is lower than 20.
 
If you are late paying your bill, why are you livid?

New=. Just had a follow up call at 5 and explained I put my direct debit in when I signed up online, I informed her that you can't place an order without putting them in. She agreed, spoke to her manager and has put the money as a credit on my account. Rant over and also adv I thought the prev person I spoke to was really rude and want it fed back. Happy again ha.



Because when I signed up to the service in September I inputted my card details on the website and direct debit, I ordered from the website and tried explaining to them that you can't order the service without putting card details in, I assumed like my bt line rental, like my t mobile contract, like my gas and elec that these huge company's would know by putting my details in they would setup direct debit. They didn't, people at the call centre debt agency talk to me like I'm financially struggling and that's why I didn't pay and im trying to rip them off, when I explained I haunt got a prob paying just annoyed about the £20 charges she ignored any reasoning. I might just leave my comp downloading a tb each day just to cost them more for a month, I won't be staying when 80/20 fttc comes to my area. The call centre was rude and didn't want to understand my side of the story. Also when I questions that the broadband as gone Really slow a few times like national issue do I not get any money off my service but she said not without ringing them up and conplaining so from now on any problems with service I will be following the process and getting more than £20 back off them.
 
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