I've been with VM for a long, long time, ever since Blueyonder first rolled out cable broadband in my area about 9 years ago (still using the Motorola Surfboard 4100 I got back then), and on the whole I have been very happy with it, I never had any complaints when it was BY running the show.
However, I have to say, since VM took over I have seen the service suffer more interuptions and slow down more often. The daytime STM is just plain annoying, I have very little trouble in hitting the 'limits'. I'm not too disgruntled right now but it's getting a bit old (as my mother for instance uses BBC I Player and the Channel 4 thing every day), and I do a lot of downloading of some very large files so having my connection throttled so often (I never agreed to pay for a service with limits anyway, as far as I'm concerned I am not getting what I originally signed up for and was paying for) is getting more and more noticeable and annoying as our demands as a household increase, and the connection should be able to service it no problem if it could run full speed all the time. It used to be largely just me that did much heavy downloading, but now the others who use my connection do as well.
I do most of my downloading in the day as it goes, because I live at home still, I sleep in the same room as my computers and I can't sleep with them on, even my little eee pc disturbs me if the fan kicks on, I am such a light sleeper (I wish I wasn't believe me) downloading at night is not really practical for me unless I can make something 100% silent, also the flickering LED's disturb me, thus I have to cover those aswell, indeed now that I think about it, so would the click of a hard drive, I have to switch off my sky+ box at night too because of that.
I might just phone them up and have a rant at them, tell them how I have been a customer since they year dot, I was a customer of Blueyonder and I paid for their services and I am not satisfied with the way Virgin Media are running them, and I'm going to go with Sky's 16mb LLU service instead. I have Sky TV so I would save money (quite a lot actually) if I did that tbh.
However, I have to say, since VM took over I have seen the service suffer more interuptions and slow down more often. The daytime STM is just plain annoying, I have very little trouble in hitting the 'limits'. I'm not too disgruntled right now but it's getting a bit old (as my mother for instance uses BBC I Player and the Channel 4 thing every day), and I do a lot of downloading of some very large files so having my connection throttled so often (I never agreed to pay for a service with limits anyway, as far as I'm concerned I am not getting what I originally signed up for and was paying for) is getting more and more noticeable and annoying as our demands as a household increase, and the connection should be able to service it no problem if it could run full speed all the time. It used to be largely just me that did much heavy downloading, but now the others who use my connection do as well.
I do most of my downloading in the day as it goes, because I live at home still, I sleep in the same room as my computers and I can't sleep with them on, even my little eee pc disturbs me if the fan kicks on, I am such a light sleeper (I wish I wasn't believe me) downloading at night is not really practical for me unless I can make something 100% silent, also the flickering LED's disturb me, thus I have to cover those aswell, indeed now that I think about it, so would the click of a hard drive, I have to switch off my sky+ box at night too because of that.
I might just phone them up and have a rant at them, tell them how I have been a customer since they year dot, I was a customer of Blueyonder and I paid for their services and I am not satisfied with the way Virgin Media are running them, and I'm going to go with Sky's 16mb LLU service instead. I have Sky TV so I would save money (quite a lot actually) if I did that tbh.
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