Virgin Media Discussion Thread

If you''re out if contract, upgrading and signing up for another 2 years. Ask politely and the May put a £50 credit on your bill. As they cannot remove the install charge.

They did for me.
 
i have a m+ tv with TiVo and vhd box, 152Mb and m phone with 08 £5. total package for £68, if i upgrade to big Kahuna package i'm guessing the TiVo monthly fee is included in the big Kahuna package price and i would only have to pay for the vhd box? also i'm guessing i wouldn't need to pay to installation fee, has i have already have a TiVo 500GB?
 
I argued the £49.99 install fee of the TiVo and got it for £5.99! Well I haven't actually had the bill yet but she said she'd do it for £5.99! If it's anymore I'll ring and get the to listen to the call and hear her offer it to me!
 
Damnation said:
I argued the £49.99 install fee of the TiVo and got it for £5.99! Well I haven't actually had the bill yet but she said she'd do it for £5.99! If it's anymore I'll ring and get the to listen to the call and hear her offer it to me!
Click to expand...

You misheard, it was £45.99 :p
 
I have pretty much the Kahuna package minus the TV at the moment, costs us £50 for 152Mb broadband and weekend calls. Then add another £50 for Sky. Might see if they can strike me a dealio, i do dislike the red and black colour scheme of Tivo though. Thats my only gripe.
 
There is supposed to be a new Tivo soon, the Yanks got a new model(s) a while back (pretty nice models too).

All I know is they are looking at them.
 
i currently pay £60 to sky for all channels( sports movies etc) plus hd and £45 to virgin for top internet and basic phone.


what are people paying virgin for this kind of thing?


i cant get sky internet where i live so thinking of going virgin for everything.

was gonna ring them both up and play them off each other.


Do you get sky sport/movies in this big kahuna deal if not whats the price with them?
 
Last edited:
utajoker said:
i currently pay £60 to sky for all channels( sports movies etc) plus hd and £45 to virgin for top internet and basic phone.

what are people paying virgin for this kind of thing?

i cant get sky internet where i live so thinking of going virgin for everything.

was gonna ring them both up and play them off each other.

Do you get sky sport/movies in this big kahuna deal if not whats the price with them?
Click to expand...

Go to the VM website, log in and see what offers are available for you, or probably better is to call the customer service people to see what they will offer you. I just checked on the Kahuna package, and adding Sky Movies & Sky Sports in HD (£41.25) would bring the price to 102.24.

VM may well also hit you with an install fee for the Tivo (you may be able to negotiate out of that), and I don't think you'll get Sky Atlantic, as Sky are keeping that to themselves.

Lat time I checked (if the info is still correct), the HD quality is supposed to be better on VM, as they transmit in 1080i, Sky just upscales 780p.

Best call the customer support people, tell them what you're paying from Sky, and see if they will give you discounts to get your TV business, and point them to the big Kahuna + Sky HD channels.
 
Just phoned the 08000528310 number that I was given last night by a customer service rep. Told them I wanted to downgrade TV to the starter package, keep the talk weekends phone and up to 152MB broadband. New customers can get that for £48 after the first 6 month discount. They offered for £45.99 and dropped the installation to £5.99 which is what we were looking to pay - did we get ripped off or is that an alright price? I always feel I could've got more out of them, especially considering we've been with virgin for about 15 years, but it sounded like a good deal and I didn't want to push it much.

Going from XL TV, Talk Weekends and 60MB at £70/m to M TV, Talk Weekends and 152MB for £46, don't think that's too bad but not sure if anyone else has had a better deal offered.
 
The downloads Virgin offer are perfect, you clearly don't need any more, even from the 60MBit one. Their upload speeds are quite pathetic though. I am on the 120MBit offer and with 10-11MBit upload I am not happy with ping with CS:GO gaming. In several months I'm switching flats and will definitely not go for Virgin, probably BT - they offer 72/19 which is a lot more balanced.
 
Last edited:
Nymins said:
There isn't really a technical reason why the date is dec14 to may15, they are just wanting to phase the rollout to reduce chances of problems. It's just a config file, so every area can get it already.
Click to expand...

Could you explain this for me please, Ive checked on the VM website for my father and its estimating december.
 
Stuen4y said:
The downloads Virgin offer are perfect, you clearly don't need any more, even from the 60MBit one. Their upload speeds are quite pathetic though. I am on the 120MBit offer and with 10-11MBit upload I am not happy with ping with CS:GO gaming. In several months I'm switching flats and will definitely not go for Virgin, probably BT - they offer 72/19 which is a lot more balanced.
Click to expand...

your upload speed is not the cause for your latency in cs:go. 10Mbit is far greater than needed for it to be the problem.
 
james.miller said:
your upload speed is not the cause for your latency in cs:go. 10Mbit is far greater than needed for it to be the problem.
Click to expand...

I mean it's not tragic - 30-60ms is not that bad. The thing is that the people with 20-30Mbits are getting <15ms. :) And from a certain skill level onwards it does matter.
 
just rang virgin.

offered me top tv package sport and movies, HD tivo box, 150mb internet with phone for £76 for 3 months then £86 onwards plus free install.

i currently pay £45-£50 to virgin for phone and 120mb and £60 to sky for top package tv with sports and movies.


I told him i will give sky a ring to see about cancelling, could i get a better deal if i come back with sky offering me better?
 
You must log in or register to reply here.
Back
Top Bottom