Virgin Media Discussion Thread

Anyone else getting intermittent connection issues currently?

Something is going on, twitter is full of it. Wired and wireless drop out for 10-20 seconds and comes back on.
 
The problem is that these corporate businesses see consumers as disposable, knowing there will always be people willing to sign up. I feel if enough people made a big enough noise about the quality of service they receive, big enough to go viral and counter the multi million pound advertising campaigns, then perhaps the small consumer will be heard. Until people start taking their complaints directly to the head of these organisations, it will never change.
 
I'm going to be moving to Greenford soon and I'm considering Virgin. Does anyone know what it's like in the area?

There seems to be a lot of unhappy people in this thread. Is this a general thing or the vocal minority? (I'm not trying to play down or belittle any problems you guys are having, I just know that no one ever posts that everything is working as intended :)).
 
I live in Bath south side of the river, been a Virgin customer for 2 years and am more than happy, 150MB connection is stable at full speed 24/7 just wish the upload was higher.
 
My farce with VM continues. I had an engineer booked for today (Wednesday) to most likely replace my cable modem as who I spoke to on Saturday on the fault team concluded my issue is likely an equipment fault.

Though I've just found out that my engineer appointment was automatically cancelled due to there being an area fault in between the time the engineer was booked and now, despite it not being an area fault...

I'm failing to see the logic VM works on, if any.
 
I put in my cancellation notice on Monday. Got a call back today from retentions, wasn't able to agree on a price for the 152mb broadband, but he was able to offer 100mb for £21.50 per month.

It was tempting but I know they can do a tad better so I declined it. Hoping they call back otherwise I'll end up calling them in a month's time and asking them to take me back ha!
 
Interesting, thanks for sharing. Hope its not just the public Wifi hotspot thing they were meant to be introducing soon (like BT does with their routers).
 
Might be a 16 down 8 up channel router? The new fon like thing looks cool, total dedicated bandwidth so doesn't slow you down at all, also hoping some relaxation on the upload STM soon not 3 and 4 channel uploads have been seen over at cable forumS
 
It does say hardware on the forum post so hopefully its a new superhub that'll actually be decent.

Also I've noticed that my hub is now running 3 upstream channels instead of 2 so hopefully the upload will be increased in this trial :D
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