Virgin Media Discussion Thread

MOOGLEYS · 25 Jul 2015 at 21:13

Tuvoc said:
yeah but if you're in the middle of a contract, you can't cancel, so that doesn't work does it ?

They are adding something you do not want and charging you for it with no alternative.

ih8modem · 25 Jul 2015 at 21:57

Tuvoc said:
yeah but if you're in the middle of a contract, you can't cancel, so that doesn't work does it ?

Actually any time they increase your fee, you have the right to cancel penalty-free.

Tuvoc · 26 Jul 2015 at 01:37

ih8modem said:
Actually any time they increase your fee, you have the right to cancel penalty-free.

Ah - thank you. Worth a phone call then.

randal · 26 Jul 2015 at 13:00

Cheers fellas, some good information there. I'll be giving them a call later once I've worked up the enthusiasm.

AssaTM · 26 Jul 2015 at 14:16

I'm still on the original SuperHub as most of my components are wired, with just the phones in the house being on Wifi, is it worth changing to the new SuperHub? they dont need to send out an engineer or anything for it do they?

Tuvoc · 26 Jul 2015 at 18:00

If the original Superhub is working fine for you, I don't see much benefit in getting the Superhub 2.

Rannoch · 26 Jul 2015 at 21:46

Virgin 152mb is brilliant, good upload speed also. I use Plex and watch it remotely from my pc.

Christmas themed thank · 26 Jul 2015 at 21:54

meade16 said:
Virgin 152mb is brilliant, good upload speed also. I use Plex and watch it remotely from my pc.

*if you're not in a congested area

Rackerz · 27 Jul 2015 at 13:57

Indeed, my area is congested and it is impossible to stream anything at peak times.

Rannoch · 27 Jul 2015 at 18:03

Never had a problem. Downloading via sftp from my seedbox generally 16-18mb sec or so.

chroniclard · 27 Jul 2015 at 18:07

AssaTM said:
I'm still on the original SuperHub as most of my components are wired, with just the phones in the house being on Wifi, is it worth changing to the new SuperHub? they dont need to send out an engineer or anything for it do they?

I find it much better, 802.11ac support and iirc it only cost me £20 to get it.

However I have a couple of 802.11ac devices that can actually use the speed.

Evian · 27 Jul 2015 at 19:44

Whats the Virgin media site that tracks complaints etc? I can't seem to find it, My internet was offline the majority of last night.

spoffle · 27 Jul 2015 at 19:52

Evian said:
Whats the Virgin media site that tracks complaints etc? I can't seem to find it, My internet was offline the majority of last night.

Call them and speak to retentions

Roalith · 27 Jul 2015 at 20:52

8 downstream channels locked, but only 2 (out of 4 possible) upstream channels locked here... oh well. It's upstream bandwidth I want more than anything, but I won't argue if my downstream gets even quicker

Tuvoc · 27 Jul 2015 at 20:57

152Mb is way faster than I actually need, but I'd certainly appreciate more upload speed.

itchy · 28 Jul 2015 at 00:11

Just signed up to virgin tonight hope they better than PlusNet and sky!

Tuvoc · 28 Jul 2015 at 06:08

As long as you aren't in a congested area, it should be awesome.

PicassoPigeon · 29 Jul 2015 at 10:39

I have signed up to Virgin, moving from BT after the recent price rises. 1st for Sport, so cancelled that, followed by line rental increase a month later. Allowed me to escape the 18 month contract without penalty.

Hope Virgin will be good for my 12 months

I know they will also raise prices at some point

LFletcher · 29 Jul 2015 at 12:54

Tuvoc said:
As long as you aren't in a congested area, it should be awesome.

Is there any way of finding out if your area is congested before ordering?

ChrisD. · 29 Jul 2015 at 14:22

LFletcher said:
Is there any way of finding out if your area is congested before ordering?

Try posting the first bit of your post code on the support forum, or having a search of it. IME, even in non congested areas, the streaming performance especially on YouTube is dire.

Virgin Media Discussion Thread

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