no harm in calling to see what deals they'll offer you tbh
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
no harm in calling to see what deals they'll offer you tbh
Soldato
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Associate
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- Bromley
south london over wifi just activated today see if it lasts.
Last edited:
Associate
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So I had ordered my Vivid 200 upgrade last week, thought it has stated a Superhub 3, but today I received a Superhub 2.
Anyone here getting the Superhub 3 upgrade when they order the vivid 200 upgrade?
Anyone here getting the Superhub 3 upgrade when they order the vivid 200 upgrade?
Thats good to know, I think ill give them another call and try and get this, everytime I call i alway have a issue with them, ( new contract, contact extended, systems are down, ext)
I called to see what deal I could get if I renewed, best deal I was offered would save £2 on what i'm currently paying or the price would go up by £5 a month if i don't renew.
I couldn't get a good deal so handed in my cancelation notice.
I couldn't get a good deal so handed in my cancelation notice.
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I am in contract, but they changed the pricing, so it is completely illegal to charge my any disconnection fees, and if they did... jesus would they have fun on the phone.
My final contract... for anyone else going through same pain
100MB Broadband
£28.25 during promotional offers
For 6 months
-£3.00 off my bill
For 18 months
-£6.00 off my bill
After promotional offer (18 month)
£37.25
Additionally, £50.00 credit
So I should be paying
£24.00 a month 0-6
£27.00 a month 7-18
I was on 70MB broadband + TV (M) + phone.
Don't use phone, and no benefit to having TV apart from TIVO... so meh back to SMART TV freeview, where all we use is Netflix and Amazon Video anyway!
Considering they're supposedly due to stop the 152MB service at the end of the year, I'm curious as to what they're going to ovffer anyone who's on it at the time.
The options currently are drop to 100 or upgrade to the 200. I'm sure most people would choose to upgrade, I mean who these days takes a downgrade?
This got me thinking, that seeing as they're forcing my hand by stopping the 152MB service that they should waver the £14.99 "activation fee" if I decide to take the 200 over the 100. I'll ring them next week and see if I'm lucky enough to sepak to someone who would be willing to refund the £14.99 off my first bill. Can, but hope!
Has anyone actually upgraded to the 200 and not have to pay the £14.99, or had it refunded?
The options currently are drop to 100 or upgrade to the 200. I'm sure most people would choose to upgrade, I mean who these days takes a downgrade?
This got me thinking, that seeing as they're forcing my hand by stopping the 152MB service that they should waver the £14.99 "activation fee" if I decide to take the 200 over the 100. I'll ring them next week and see if I'm lucky enough to sepak to someone who would be willing to refund the £14.99 off my first bill. Can, but hope!
Has anyone actually upgraded to the 200 and not have to pay the £14.99, or had it refunded?
Considering they're supposedly due to stop the 152MB service at the end of the year, I'm curious as to what they're going to ovffer anyone who's on it at the time.
The options currently are drop to 100 or upgrade to the 200. I'm sure most people would choose to upgrade, I mean who these days takes a downgrade?
This got me thinking, that seeing as they're forcing my hand by stopping the 152MB service that they should waver the £14.99 "activation fee" if I decide to take the 200 over the 100. I'll ring them next week and see if I'm lucky enough to sepak to someone who would be willing to refund the £14.99 off my first bill. Can, but hope!
Has anyone actually upgraded to the 200 and not have to pay the £14.99, or had it refunded?
i can't see how they asking for an activation fee when your already activated. your just changing your package.
I've only ever payed an activation fee once when i first joined ntl/VM 20 years ago. .and I've changed my package so many times
It's what the operator said to me was required for me switching ( #13267 ). They'd ship out a new hub and I'd have pay £14.99 activation fee, but not if I changed my package to the 100MB.
To be honest with you, she didn't fill me with any confidence whilst talking to her. The prices for the packages she was giving me I didn't think were great, so I told her I'd think about it.
Just hope when I call back I end up with someone a bit more savy and flexible with the pricing.
do you have a SH2 or 1?
if you have a SH2 or SH2AC then thats fine for the 200Mb package.
Possibly I'm still using a SH1. Trying to recall, but I don't think I've ever had it changed via post or a home visit.I know I need to go to a SH2 or SH2AC, which would be sent out to me if I go an choose to upgrade to the 200MB
It's just the £14.99 "Activation Fee" that I'm opposed to.
I'm on the phone to them now and this is the situation I'm in. Ridiculous.
He said best he could save me was 3 quid.
Considering price is going up then that is cancelled out anyway. I'll go ahead and cancel then panic a little, or simply sign up to a new customer deal under my GFs name.
Ended up with £28 quid for 100mb for 6 month, then £31 for rest.
Guess thats about as good as I could get.
Sky broadband woulda been tempting but the prices aint much different.
Could have got better. Read my post above.
I'm paying £24 for 6 months, £28 for 12 months after that.
Ive called back ive been given 2 offers
£32 a month for 100mb broadband only free upgrade to 150mb
or £40 basic tv weekend calls and player tv, both 12 month contacts.
im still not happy, ive left my cancelation in place, does the win back team ever call you ?
£32 a month for 100mb broadband only free upgrade to 150mb
or £40 basic tv weekend calls and player tv, both 12 month contacts.
im still not happy, ive left my cancelation in place, does the win back team ever call you ?