Virgin Media Discussion Thread

I tried the tbb test and the x1 and x6 are about the same but over a few test the speed is all over the place and around half the advertised speed of upto 150, so it may just be poor connection speeds and congestion which is great.
 
Hoping some one can help me.
I use to have a super hub 2.0 but now have the 3.0.
On the 2.0 it would show two wireless networks: 2.4ghz and 5.0Ghz and i would chop and change between the two on my smartphone depending on what was best BUT with 3.0 it just shows a combined signal.

Is there anyway to get it so it shows the 2 separate broadcasts so i can choose which one i want to connect my wireless devices to?
 
Hoping some one can help me.
I use to have a super hub 2.0 but now have the 3.0.
On the 2.0 it would show two wireless networks: 2.4ghz and 5.0Ghz and i would chop and change between the two on my smartphone depending on what was best BUT with 3.0 it just shows a combined signal.

Is there anyway to get it so it shows the 2 separate broadcasts so i can choose which one i want to connect my wireless devices to?

Yeah, easily. Just go to 192.168.0.1 and log in with your password (it's on the bottom of the box). From there you can click the Advanced menu and play around the wifi settings in there. It's the second entry down in the Advanced menu iirc. One of the options is to rename the bands' SSID. I can't believe you didn't try that already. :p
 
Yeah, easily. Just go to 192.168.0.1 and log in with your password (it's on the bottom of the box). From there you can click the Advanced menu and play around the wifi settings in there. It's the second entry down in the Advanced menu iirc. One of the options is to rename the bands' SSID. I can't believe you didn't try that already. :p

Thanks you kind sir ;)
 
Thanks you kind sir ;)

No worries. :)

For everyone else, a little update as promised. My tiny little aluminium APU2C4 SoC box arrived preloaded with IPFire. The German company I got it from will also preload OPNsense or pfSense on request, but despite its slightly less flashy UI I always find IPFire (being Linux based with a hardened kernel) has better responsiveness and throughput.

We now have SH3 in modem mode > APU/IPFIRE > Ubiquiti AP AC PRO. We don't have any wired clients at present due to redecorating etc, but I'll eventually make it SH3 > APU > switch | AP.

I have to say I'm impressed! It's a very small and sexy little box, which I specced in firewall red for the lulz. It arrived with a nice deep matte-red brushed aluminium finish (I was expecting bright, cheap paint) and it boots from cold to fully working in seconds. I was worried about it only having an SD card (there's room for an SSD if you want) but in reality I don't run Squid and it isn't an issue.

The Ubiquiti AP AC PRO is serving our dozen or so devices effortlessly, with all capable units syncing at or over 1Gbps on AC wifi, which is impressive. There are no dead spots in the house, and the signal strength is fantastic. Being able to download at 200Mbps over wifi on the opposite side of the house (and upstairs to boot) is great!

Back to the APU/IPFire box, which is handling the 200/20 WAN without noticing: I have the latest Core 107 release of IPFire, with SNORT and Guardian running; and whether it's HTTP, FTP, Usenet or torrents it's maxing the line and barely breaking a sweat. I just did a little wifi test (upstairs, and on the opposite side of the house to the firewall and AP) by grabbing first a Usenet download with 10 connections and then an Ubuntu torrent, which is always well seeded and fast. Both tests quickly jumped between 22 - 24MB/sec and stayed there, which in my eyes is a phenomenal improvement for a wifi connection as far away from the AP as you can get!

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During both download tests the APU remained just under 20% memory usage (that's the SNORT rules behind held in RAM, usage didn't increase when downloading), and the CPU went from 99% idle to 88% idle and stayed there until the download finished. This thing would easily handle a much faster line, that's for sure. We've had zero issues with lag, and even with five of us streaming, browsing and downloading at the same time throughout the day it's just been absolutely seamless.

It's a night and day improvement over the SH3 in router mode, so mission accomplished. It also has AES-NI, so I can play around with bridging a couple of our paid-for VPNs when I get chance. In summary, it's a bargain really. Combined with the Ubiquiti AP AC PRO it's transformed our LAN and internet connection beyond recognition. Highly recommended! :cool:
 
@Rainmaker

Im thinking about upgrading to the 'up to 200mbps' from 100mbps.

Im still on a SH1 in modem mode with an Asus n66u. I have read a lot of issues with the SH3 in modem mode dropping the connection all the time.
I think they may have fixed it, how are you finding it?

Thanks
 
@Rainmaker

Im thinking about upgrading to the 'up to 200mbps' from 100mbps.

Im still on a SH1 in modem mode with an Asus n66u. I have read a lot of issues with the SH3 in modem mode dropping the connection all the time.
I think they may have fixed it, how are you finding it?

Thanks

I'm not on the new firmware yet (they're rolling it out in stages across November), but so far so good. You'll need a SH3 for 200Mbps+ really, as it supports a lot more channels. Definitely make use of modem mode though, as even though it's a big spec bump over previous models it's still not a nice box in router mode.
 
I'm not on the new firmware yet (they're rolling it out in stages across November), but so far so good. You'll need a SH3 for 200Mbps+ really, as it supports a lot more channels. Definitely make use of modem mode though, as even though it's a big spec bump over previous models it's still not a nice box in router mode.

Good to see you don't seem to be effected by the modem mode issues. I think the firmware being rolled out is supposed to fix some of the big issues such as modem mode.

Maybe its not such a widespread problem, only I did see a big thread on vm forum about modem mode issues.

Anyway your post gives me a confidence in going for the higher speed seen as I would need the HUB3.

Thanks
 
Good to see you don't seem to be effected by the modem mode issues. I think the firmware being rolled out is supposed to fix some of the big issues such as modem mode.

Maybe its not such a widespread problem, only I did see a big thread on vm forum about modem mode issues.

Anyway your post gives me a confidence in going for the higher speed seen as I would need the HUB3.

Thanks

I think it depends on whether your areas CMTS had had the latest update or not, it's not something that affects the whole country at once but it does affect whole areas at once. When they did the update in my area it affected all towns in the Glenrothes area so whatever percentage of 100,000+ homes in that area that use Virgin. Basically everyone with a SH2 in any mode or anyone with a SH3 in modem mode.

The newest firmware does indeed appear to have fixed it for the SH3 through, dunno if SH2's are still affected as i don't have one anymore. It seems to me they should have rolled out the new firmware before tinkering under the hood.
 
The retentions team are right bunch of ******

Just canceled for the 3rd time, after they offered me a discount deal which I took and sent me a contact for the standard price, I spent the last 2 weeks trying to get what was promised but each time i spoke to them i got told something diffrent each time always contradicting information, its seem they dont know what they are doing even with everything on the system, Yesterday I spoke to someone who told me that deals not possible they never do anything that low but then did it anyway as promised but was £2 a month more then I was quoted originally, because of all that's happened I phoned back today to confirm i would get the upgraded 150mb and at the agreed price.

INSTEAD OF HELPING he started talking over me, he would let me confirm yes then start talking over me instead of correcting him. then he told me he needs to remove some discounts because its more then i should get, So I told him im fed up with all the messing about and he can cancel the contract, I was shocked when he said I need pay to for the remaining contact (12 months), so i just told him they can try but it will just be passed on to my solicitors.
he finally agreed to cancel but CUT ME OFF before confirming anything.

THEY CAN TAKE OFF DISCOUNTS BUT NOT ADD THEM ?

Some companies seem to go out of the way to **** you off.

You are absolutely right. I've literally gotten off the phone to them.

Received an ad through the post Full house bundle inc line rental - "12 months for £55, then £76 per month."

Call to sign up but I get told it will cost me £87 lmao. Tells me the £55 quid for 12 months is only for new customers, which I totally accepted. But then I tell him it says "then £76 per month" and ask him if I can have it at the normal price then. He says no, and basically tells me I have to pay £11 extra per month because I've been a customer for 7 years.

Told him I'll be calling again soon to cancel my services.
 
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Ha, welcome to VM. Beta test something privately, have users tell you it's very broken, release anyway. :D

very true..

the beta test firmware trial is closed now, so i can now talk about it. it's still very buggy. it only fixes afew things, like the 192.168.100.1 lag, drop out connection even 30min and a few others...

the latency issue still there, high ping to 192.168.100.1 still there and lot of other bugs. VM shouldn't of released it to public.. whats the point of doing a beta test firmware trial when they just release anyway to the public even though the beta testers say it isn't ready.
 
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very true..

the beta test firmware trial is closed now, so i can now talk about it. it's still very buggy. it only fixes afew things, like the 192.168.100.1 lag, drop out connection even 30min and a few others...

the latency issue still there, high ping to 192.168.100.1 still there and lot of other bugs. VM shouldn't of released it to public.. whats the point of doing a beta test firmware trial when they just release anyway to the public even though the beta testers say it isn't ready.

2f626fb1a806521316294909b8516808.gif
 
Did the firmware add any of those problems or did it just fix some but leave others that were already there? If the latter then i don't see the problem, if the former then yes it would be a joke.
 
Did the firmware add any of those problems or did it just fix some but leave others that were already there? If the latter then i don't see the problem, if the former then yes it would be a joke.

it fixed afew bug but it's added afew new bugs (example like the wifi comes on randomly when it's in modem mode even though the wifi led is off). + still the old unfixed bugs such as latency issue, high ping to 192.168.100.1 and lot of other bugs
 
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I'm going to see about putting mine in modem mode and banging a Dratek on the end of it for the weekend, see how it does...
 
I signed up to the 200mb service around the time it went live and since then the speed has degraded to 170mb at peak times.
I received an email from Virgin tonight stating that my upgrade has been completed even though this did happen ages ago so I ran a speed test out of curiosity. It's back up to 200mb, maybe they did carried out some works in my area.
 
I never check my speed,it really does not bother me what speed i get as long as im connected,if i get 10 meg out of my 70 then i will still be happy.
 
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