Virgin Media Discussion Thread

If it wasn't for the whole mountain of a molehill situation, I don't think anyone would have been none the wiser regarding the SH3 issues.

Doesn't affect me at all.
 
I have a neighbour with Virgin, so I could take a laptop round and check local performance... What software should I be using? Work laptop, so I can't load games on there too actually see how Overwatch, for example, actually perform.
 
Glanza said:
I very much doubt it, you read this thread about the SH3 and it's all doom and gloom yet when I game online I don't appear to get any of the issues that people state in here.
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Nor did I if till recently you read thread also, the issue is acknowledged by Intel and a Firmware was supposedly in testing long ago but VM have said nothing on matter of that.
 
Set up a Broadband Quality Monitor and post it here in 24 hours.

https://www.thinkbroadband.com/broadband/monitoring/quality/list


This is me on 300Mb/s:


2v97z2b.jpg



This is a few days later on 350Mb/s:


r201u1.jpg
 
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I'm clearly too soft compared to some of you.

Just settled for: -

Full House TV
100MB Broadband
Talk Weekends

At £60 per month, with a £50 credit on the first bill. New V6 Box and Superhub 3 on its way due to arrive Tuesday.

Certainly not deal of the century but seeing as I'm currently paying £75.97, which was due to increase to £79.99 once the price increase is added I can live with it for 12 months.

Doubt I'll notice the drop in BB from 152 to 100, at least I hope not :)

Edit: Current speed test...

6706865763.png


Speed test after downgrade to 100...

6715160023.png
 
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Just had tons of fun and games with Virgin, but got a ok result in end.

I was paying 55 odd for Mix TV / 100Mbps BB / Phone. Now pay 58 but with 350Mbps BB. Probably still over odds but quite happy with deal.

Next up I knew my powerline adaptors (60Mbps tops) would now not cope so whizzed up to shop and got two TP Link USB WIFI adaptors... was still having issues so went back so bought a TP-LINK AC1350 C60 Router and put SH3 in modem mode. Though I could now get over 800Mbps connected to router I was still not getting over 70Mbps internets and spent forever trying to get it fixed (many hours). Turns out this router only has a 100Mbps WAN port, completely shocking given it says 'for Virgin Internet' on box. I never thought of checking as assumed it would be Gigabit in this day and age. It will be going back for a refund today!

I'm now back on just SH3, and after tweaking 5GHz channel to get a good 877Mbps WIFI connection get below... pretty pleased.

6707939261.png
 
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w1ze1 said:
Set up a Broadband Quality Monitor and post it here in 24 hours.

https://www.thinkbroadband.com/broadband/monitoring/quality/list


This is me on 300Mb/s:





This is a few days later on 350Mb/s:
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Mine looks exactly the same, before and after my upgrade from 200 to 350. I can't say I've noticed it while gaming though, my ping is still good and I'm not getting any noticeable packet loss.

Flukester said:
Just had tons of fun and games with Virgin, but got a ok result in end.

I was paying 55 odd for Mix TV / 100Mbps BB / Phone. Now pay 58 but with 350Mbps BB. Probably still over odds but quite happy with deal.

Next up I knew my powerline adaptors (60Mbps tops) would now not cope so whizzed up to shop and got two TP Link USB WIFI adaptors... was still having issues so went back so bought a TP-LINK AC1350 C60 Router and put SH3 in modem mode. Though I could now get over 800Mbps connected to router I was still not getting over 70Mbps internets and spent forever trying to get it fixed (many hours). Turns out this router only has a 100Mbps WAN port, completely shocking given it says 'for Virgin Internet' on box. I never thought of checking as assumed it would be Gigabit in this day and age. It will be going back for a refund today!

I'm now back on just SH3, and after tweaking 5GHz channel to get a good 877Mbps WIFI connection get below... pretty pleased.
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I'm using my SH3 with an Asus RT-AC66U (Merlin firmware) I picked up on the MM, it works a treat.
 
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Just cancelled my virgin after they wanted £50 a month for just 200mbps broadband. Can I expect a call from retentions? Or best to join as a new customer?
 
skaif said:
Just cancelled my virgin after they wanted £50 a month for just 200mbps broadband. Can I expect a call from retentions? Or best to join as a new customer?
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That seems odd. It's £43 a month on their website, maybe the person you spoke to was confused.
 
Yeah I see it at £37 for 12 months on their website? Confused!

Apparently (according to their live chat) I can get a better deal if I call through. Is it better to call or wait for them to get in touch? FWIW I paid line rental saver last year at £184 and then was paying £19 a month for basic TV, Basic Phone and 200mbps.

I just want broadband now and to be honest £37 * 12 = £444, so isn't a massive difference from the £412 I was paying with their loyalty discount...
 
Just signed up for Virgin Media after they installed the cables down my street recently.

I've gone for Mix TV + Vivid 200 for £40 which suits me fine.

I don't use my landline and the only people who call me on it are telemarketers!
 
Kemik said:
Any recommendations for a separate router with WiFi? The VM Hub WiFi is awful. Keeps dropping out.
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Im running a Netgear R7000 (with DD-WRT) as the main router behind the SH3, and an Asus AC68U (also dd-wrt) from a different location in the house - the Asus has an Amazing WIFI range/speed.. Second hand they can both be had for around £50.
 
Scope said:
Im running a Netgear R7000 (with DD-WRT) as the main router behind the SH3, and an Asus AC68U (also dd-wrt) from a different location in the house - the Asus has an Amazing WIFI range/speed.. Second hand they can both be had for around £50.
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Is DD-WRT much better than merlin? I have been using 2 68u's (with gigabit extenders) to increase the range of wifi over the house and sometimes have issues with connections dropping. I wonder if its the merlin firmware...
 
skaif said:
Is DD-WRT much better than merlin? I have been using 2 68u's (with gigabit extenders) to increase the range of wifi over the house and sometimes have issues with connections dropping. I wonder if its the merlin firmware...
Click to expand...

I have no experience with Merlin, but based on my experience with DD-WRT (which is only a couple of months mind) it is running rock solid, we have no had WIFI issues at all at home. I am running 3 routers around the house to spread the WIFI, all hardwired in, the AC68U is by far the best out of the 3.
 
skaif said:
Is DD-WRT much better than merlin? I have been using 2 68u's (with gigabit extenders) to increase the range of wifi over the house and sometimes have issues with connections dropping. I wonder if its the merlin firmware...
Click to expand...

Also using a 68u along with the Merlin firmware and can't say I have noticed any connection dropouts ... both wired & wireless.
 
I've had VM for around 9 months now, switched from Sky purely for the faster Internet. No complaints at all, although I only use the SH3 as a modem and I don't use my Tivo box at all.
 
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