Soldato
That's interesting, will give them a bell and see what they say.
Vodafone broadband any good?
- Thread starter Dark Light
- Start date
Anybody here using their own kit on the Vodafone FTTC service? I currently use a HG612 unlocked to monitor the linestats and would like to continue to use that but the HH5 that works on Plusnet is incompatible with Vodafones service AFAIK.
Someone recommend as a decent router known to work to pair with the Huawei modem?
Someone recommend as a decent router known to work to pair with the Huawei modem?
Soldato
Got this from BT retentions, we pay the line rental (£208.80) upfront anyway. Not a bad deal and saves messing around changing:
Soldato
Yep, phoned the retentions team as my contract is up.
I know. The speeds were what I got on speed test immediately before I made the post. I've had BT out before and they can't get the line working any quicker. I have been questioning if it's worthwhile paying extra for i2 when I'm nowhere near the 70+ speeds. Last time they said I was getting the minimum of 55 so was nothing they could do.
Stumbled upon the Vodafone broadband deal earlier and it looks a lot more appealing than the amount I'm paying for Virgin Media currently. Only issue is I think I'm still in contract with Virgin until January, does anyone have any experience with leaving early and what sort of fees I'd be looking at?
Soldato
''As part of a fixed term contract with Virgin Media, you agree that you’ll continue with your chosen Broadband, TV and/or Phone services at your current address for a minimum period. This is shown in your contract, but is usually either 9, 12, 18 or 24 months.
If you decide to end part or all of your services with Virgin Media during a minimum period, then we’ll usually charge you an Early Disconnection Fee instead of the remaining payments for your minimum period for your services.
The Early Disconnection Fee will not be more than the charges you would have paid for the services for the remainder of the minimum period less any costs we save, including the cost of no longer providing you with the services.''
http://www.virginmedia.com/shop/the...-optic-services/early-disconnection-fees.html
It used to be the policy that you were charged the minimum monthly subscription per service rather than the actual package price you were on. Customers with excessive faults and ongoing complaints often found those charges waived after putting it in writing. I can't speak to the current policy, but personally for the sake of 3 months I'd sit tight.
Vodafone will inform BT you're moving, as for refund well I've been a BT phone customer since forever, I don't subscribe to any of their other services and am therefore out of contract. My line rental according to my last bill is prepaid up to end of November and we hardly make any calls, possibly less than a tenner a quarter but they've written claiming I'll need to pay £60 odd if I leave.
I suspect they're deliberately ignoring the fact I should be due a refund upon leaving and it's a scare tactic to get me to ring them so as they can try to persuade me to stay.
Just hit the 6 month mark and apart from one slowdown which they sorted in rapid time, no complaints whatsoever. As i'm an existing VF mobile customer, I can't moan at £25/month for BB.