Pretty fed up with our Polestar 2 now. We've had it a few months (brand new) as a temporary loan while we wait for a Q4 etron, and a couple of months ago my partner had a problem on the motorway where all of the sound in the car stopped working, and also the indicators - not great. I had to Google and work out how to do a full reset of the software when luckily she safely got home.
Then last week she couldn't start or unlock it with the key - I drove over to where she was and the 4G and wifi module was not working, but fortunately I had set my phone up as a digital key and I was able to drive it home as bluetooth was still working. I couldn't lock it though because the app wasn't working because of no connectivity. I called Polestar assistance out the next day and they removed trim from under the bonnet and disconnected the battery for a while and that fixed it. I know how to do it again, but my partner won't be able to do that if she is out with the kids. Apparently it's happened to a few people due to a new firmware update.
To add insult to injury we had a puncture this week, and because it's a company car we have to get the tyres replaced by the lease company. Guess what, they are special Polestar tyres which they have no idea when they will be able to get hold of, so I have a useless car dumped on my driveway for goodness knows how long. After a lot of arguing we are going to get a replacement hire car tomorrow.
My partner didn't want a Polestar originally because she thought it was a 'duff brand' that she had never heard of, and I convinced her otherwise. I'm beginning to think she was right all along. The lease company even basically said "Yeah, Polestar is a new brand that is hard to get tyres for - tough luck".