Why doesn't Unlimited mean Unlimited anymore? :/

no, it wasnt the point, I was just stating why I hadnt realised.
I was quite shocked that text costs had gone up whereas all the providers are offering unlimited texts **** cheap nowadays, and you dont even need to get into much of a commitment as far as contracts are concerned
 
no, it wasnt the point, I was just stating why I hadnt realised.
I was quite shocked that text costs had gone up whereas all the providers are offering unlimited texts **** cheap nowadays, and you dont even need to get into much of a commitment as far as contracts are concerned

There was a post on reddit that what would could like 10p in normal broadband costs to send data would cost 6 million dollars if it was sent using SMS...
 
Im well aware of the fact that SMS are in general rip offs if you pay per data used - the fact that you could send 1 character 2byte text and it would cost me 12p on my contract if I paid for the texts, but its became less of a nuisance nowadays with the unlimited text contracts being so so common. I wondered years ago why it hadnt been cracked down on, with PAYG texts being 10p, contracts being 10p+VAT with only virgin offering better at 3p per text(but only between virgin users).
 
bethere

if its available in your area then get it....18 quid a month and you do get unlimited downloads with no throttling....
thats right this company does what virgin media wishes it could...(oh yeah i dont like virgin media :p).

its upto you as a user what you do with your bandwidth so dont let isps dictate.
 
bethere

you do get unlimited downloads with no throttling....

Not true btw. They have a FUP, which is unspecific.

What about excessive network usage?

If it’s felt that any Be member’s Internet activities are so excessive that other members are detrimentally affected, Be may give the member generating the excessive web traffic a written warning (by email or otherwise). In extreme circumstances, should the levels of activity not immediately decrease after the warning, Be may terminate that member’s services.

https://www.bethere.co.uk/fairusage.do

I am with Be and think they offer a good service at a very good price, and certainly their limits don't affect me but it still irks me that they don't specify the limit.
 
It sounds to me like a cartel. If innovation fostered competition, some broadband providers would have shiftied over to japan to find out how they can provide 90Mb broadband for the same price we have 8Mb.

But as mattheman has pointed out, there just isn't the competition to drive down prices... costs for some things are going UP (text messaging anyone?).

Capitalism was supposed to foster competition, but tbh companies know what people are willing to pay. We'll see how they handle a recession...

And if you either knew anything about the industry or had even skimmed the huge thread from not so long ago on FTTH in the UK you'd know exactly why they aren't offering it.
 
its upto you as a user what you do with your bandwidth so dont let isps dictate.

No its not, its only up to the user aslong as its within the terms and conditions of the contract, and within the means of the law.
Internet is not a right.
 
Mate, for someone who's in the industry, you seem strangely ignorant of how easy these "problems" are to solve.

I was with Nildram before they got taken over and they had an explicit number of GB per month, which was split into a peak and off-peak allowance AND any unused bandwidth from the previous month was carried over into the next.

You see, I have no problem with limits, but please tell me what they are so I can make an *informed decision* myself!!!

No, thats one companies solution to the issue and it's still not as flexible. I've no doubt you can solve it that way, I've seen 4 different companies trying to flog me the kit to do it that way but I'd rather not do it that way. You want explicit limits, go to an ISP who has them, I'm not about to suggest we change our FUP because it upsets you and I can't imagine anyone else is either.

What we do is the best solution for the average user and that's what we'll continue to do, not just blindly obey the wishes of a small minority who're a bit upset they can't download the world.
 
I.e. if my ISP oversells its capacity, I'll have to take the hit in terms of service. Allow me to "lol".

You're on a contended service, as long as they don't exceed the agreed contention ratio, they can't oversell their capacity ;)
 
You're on a contended service, as long as they don't exceed the agreed contention ratio, they can't oversell their capacity ;)

We keep coming back to what is proper "contractually" and "legally," whereas I think most people who are not happy with the current arrangement are trying to say that the contracts the ISPs are allowed to stipulate and the regulatory framework that is currently in place do not lead to a "fair" outcome for consumers. Let's not confuse "legal" with "right, "fair" etc.

I think this is actually something similar to the current financial crisis, which was caused by some banks behaving "legally" but acting very riskily and in some cases outright stupidly.

The point I was making above can also be expanded to include the perfectly possible scenario that the "average" user's appetite for bandwidth will suddenly increase massively. That will mean that under bigredshark's definition, I'll begin to "detrimentally affect other users" at a much lower usage level, meaning that at a time when overall traffic consumption is rising steeply, I will be forced into reducing my consumption on what is officially an unlimited service. Surely there is some irony to be appreciated here.
 
We keep coming back to what is proper "contractually" and "legally," whereas I think most people who are not happy with the current arrangement are trying to say that the contracts the ISPs are allowed to stipulate and the regulatory framework that is currently in place do not lead to a "fair" outcome for consumers. Let's not confuse "legal" with "right, "fair" etc.

I think this is actually something similar to the current financial crisis, which was caused by some banks behaving "legally" but acting very riskily and in some cases outright stupidly.

The point I was making above can also be expanded to include the perfectly possible scenario that the "average" user's appetite for bandwidth will suddenly increase massively. That will mean that under bigredshark's definition, I'll begin to "detrimentally affect other users" at a much lower usage level, meaning that at a time when overall traffic consumption is rising steeply, I will be forced into reducing my consumption on what is officially an unlimited service. Surely there is some irony to be appreciated here.

Only among those who don't understand what they signed up for in the first place... You could argue that they should make more of a point of trying to ensure people understand the consequences of a contended service, but ultimately, that's not their responsibility.

The idea that consumers are not responsible for understanding what they are agreeing to in a contract is not something I support.
 
It sounds to me like a cartel. If innovation fostered competition, some broadband providers would have shiftied over to japan to find out how they can provide 90Mb broadband for the same price we have 8Mb.

*sighs*

Try working out the cost of supplying infrastructure to a few hundred people in a single building, or spread over a few hundred yards on a single road.
Then try working out the same infrastructure spread over several miles.

The Japanese system largely works because it's much cheaper to supply it in the manner they do, in very high population densities than it is to supply it over traditional (individual) phone lines or co-ax cable, and it isn't generally available at such speeds or at low costs outside the major cities.

You cannot easily compare supplying services in a city like Tokyo to even most of London - it costs less for an ISP/Telecom company in Tokyo to supply a very high capacity fibre line to a building than it would for them to supply enough individual phone lines for even a medium office block/residential complex (IIRC what they've taken to doing is running a couple of fibre lines to new buildings, then putting what is basically a mini exchange in the basement).

From what I understand, we're actually ahead of many countries (including the US) in terms of what we can get across the country as a whole, and the costs/options we've got.


Anyway back on topic, as someone who has had an internet connection from the days when you paid for the phone call (in addition to the cost of the ISP plan), and had disconnections every X hours, then moved onto BB I've always taken "unlimited" to mean "unlimited connection" which is exactly what we've got now.
We can remain connected, and get a workable connection for practically unlimited usage - the speed is the thing that varies (5-20mb, which is still a huge improvement on what I originally signed up for, especially as it now costs less than what I started with for 10-40x the speed).
 
Ah I see, so you're saying it's just another example of loose advertising terms being applied liberally. I actually partially agree with your point but at least it's unreasonable for a consumer to believe that to be true, whereas it's reasonable to believe that unlimited internet means unlimited.

No, what I am saying is you are foolish to base your buying decisions purely on advertising. They are going to paint their product in the best light possible. So before you make a purchase you do a bit more in the way of research. Hence why my ISP is Zen.
 
No, what I am saying is you are foolish to base your buying decisions purely on advertising. They are going to paint their product in the best light possible. So before you make a purchase you do a bit more in the way of research. Hence why my ISP is Zen.

Sort of, but there's a line that shouldn't be crossed, otherwise all advertising would be "say whatever you like, it's up to the consumer to check whether or not we're telling the truth", which is hardly in the spirit of things.
 
Sort of, but there's a line that shouldn't be crossed, otherwise all advertising would be "say whatever you like, it's up to the consumer to check whether or not we're telling the truth", which is hardly in the spirit of things.

You could liken it to all you can eat. You've got a big table of food for you and the 19 other diners. Do you think the restaurant owner is going to be happy if you walk up and take 95% of the food he brings out when there is enough to feed the 20 of the 98% of people with normal appetites, and you keep doing this every time the food is brought out?

That's the real issue here, it's a contended service, so the actions of one can have a direct impact on the actions of others.
 
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