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Why is AMD quiet about black screens on 290x?

Mine will do this at stock unless afterburner is running which has a custom fan profile or I set the fan to 100% in ccc.

Its not guaranteed either its random it can be an hour in or 10 mins in, so far Heaven 3.0 and BF4 are the quickest way to get it to happen.

I have reproduced it with my whole system running at stock everything which btw is ROCK stable (I'm talking prime blend 20 hours stable) and still can get the black screen.

I just really love the card in games its great, seem to have a great core overclock too at stock volts, sending it back under RMA would mean I would want another one and could get another doing the same thing, I reckon its best to wait see what happens over the next few days, if its driver/bios related it can be fixed without too much hassle at our end if it is a hardware fault it will be so widespread the bad press for AMD would be terrible for them they will have to refund or exchange cards.
 
To enable me to use my Sapphire R9 290 in any game l initially run the shooting range in BF4, get the Black Screen associated computer lockup. I then reset and then power off, power on.

After the computer restarts l am able to use my system normally without any more Black Screen events until the next cold boot.

Not Ideal, however as l now know the symptoms l can use the work around until such times AMD have a solution or l RMA it.

What l really should be asking is what is different with the system after a reset/power off/on cycle compared to a cold boot?
 
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I know this won't help everyone but I can remove the black screen at stock clocks and overclocked core but stock mem by running the fan setting in CCC at 100% instead of the default 47%

It must be a driver issue, powertune is probably not right how they have done it (I hope anyway)
 
acme15 said:
Are they using Elpida chips because Hynix chips cost a fair bit thanks to that fire?
Click to expand...

It's been happening since before the fire, GPU makers are ripping us off with this Elpida tat, I believe it was the 780 Classy that switched to Elpida from Samsung after reviews were out.

We need to send a message to AMD/NV and the AIBs, Elpida is not acceptable.
 
vUNREALv said:
Scrap what I said above it just black screened on me in battlefield 4 with the fan at 100%
Click to expand...

Try the following it works for me:

On initial black screen and lock up do the following:

1. Press reset.
2. Power off. (Once reset happens and computer does not switch off/on just cycles)
3. Power on.

After the computer restarts it "should" be good until next cold boot.
 
I've done that procedure myself, it makes no difference for me. But thanks.

I've just tried setting the monitor scaling to GPU in CCC see what effect that has on this.

It doesn't help that the BF4 servers keep crashing atm :(
 
I've been getting infrequent black screens running at stock (MSI 290X - Hynix memory). One day I can play BF4 for a few hours without issue, next day it will give me a black screens evertime I connect to a server. Weird.

However, one game that always gives me bsod without fail within like 30 seconds of loading is Dark Souls. Dropping my core clock from 1000 to 900MHz fixes the issue and stops the black screen from appearing at all, though.

I am running the card on an OCZ 600w PSU, so might it be a low-powered PSU issue on my end? Or does it sound like the same problem everyone else is having with the black screens regardless of PSU?
 
Spribeye said:
However, one game that always gives me bsod without fail within like 30 seconds of loading is Dark Souls. Dropping my core clock from 1000 to 900MHz fixes the issue and stops the black screen from appearing at all, though.
Click to expand...

Has anyone else suffering the issue tried lowering their GPU core by 100Mhz? given that AMD only advertise the cards as "up to 1000mhz" with no guarantee of any clock speed I guess they're already covered if that turns out to be the issue. ;)
 
Spribeye said:
I've been getting infrequent black screens running at stock (MSI 290X - Hynix memory). One day I can play BF4 for a few hours without issue, next day it will give me a black screens evertime I connect to a server. Weird.

However, one game that always gives me bsod without fail within like 30 seconds of loading is Dark Souls. Dropping my core clock from 1000 to 900MHz fixes the issue and stops the black screen from appearing at all, though.

I am running the card on an OCZ 600w PSU, so might it be a low-powered PSU issue on my end? Or does it sound like the same problem everyone else is having with the black screens regardless of PSU?
Click to expand...

if it happens at stock.
I would rma.
hard to say why it happens, could be the psu but unlikely, I have it if I raise ram mhz with 100, stock and 50mhz I am fine and core goes to 1155mhz without issues.

download msi afterburner b17, and use that to raise voltage a bit.
it might be the card isnt getting enough volt.
due to the dynamic power action.
 
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the 290 has dynamic voltage to the card and since the card also changes the mhz you need to have enough voltage for the set mhz you want to run it with., should work at stock tho
 
The issue grew out of perspective after installing the aftermarket-cooler, Arctic Accelero Hybrid.
So I assume that the lower temperatures result in the card throttling down it's VCore due to lower power consumption, the problem could be that the VCore is somewhat bound to memory-voltages.
So logical conclusion conforms better cooling -> higher RAM instability..
A contrary indication to that is the fact of people still getting blackscreens after bumping up their core voltages or underclocking their memory. F*ck knows.

I personally hate AMD atm for ignoring us customers paying 500 bucks for a component which is supposed to be a reliable premium product. It's such a no-go that it's not working at stock and next time I'll go for Nvidia albeit it's a shame.
 
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Euda said:
The issue grew out of perspective after installing the aftermarket-cooler, Arctic Accelero Hybrid.
So I assume that the lower temperatures result in the card throttling down it's VCore due to lower power consumption, the problem could be that the VCore is somewhat bound to memory-voltages.
So logical conclusion conforms better cooling -> higher RAM instability..
A contrary indication to that is the fact of people still getting blackscreens after bumping up their core voltages or underclocking their memory.
Click to expand...

Have you tried underclocking the core 100mhz? the Accelero could mean the card throttles less and hence is less stable?
 
Didn't try yet. I'll do so today... But it should be supposed to just work at stock-clocks without underclocking, vCore-raising etc. It's just ridic how AMD is talking about their 'not guaranteed max. clock', it's the 'faster than Titan and stable if you're lucky'-card. -.-
 
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