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Why is AMD quiet about black screens on 290x?

The card not changing its Vcore down cos its cooler.Mine doesnt atleast.And yes Vcore is bound to memory voltage with +100mV i can get 1625 out of the memory.
 
Now I know for sure my card black screens at stock which I've now confirmed on an Intel 2500k system using pci 3.0 and an AMD system using pci2.0 I am tempted to return it to ocuk and maybe get another see if its better, I don't know if to RMA or use the DSR as it hasn't been 14 days since I've had it does anyone know which method is quicker to refund/exchange?
 
Euda said:
Didn't try yet. I'll do so today... But it should be supposed to just work at stock-clocks without underclocking, vCore-raising etc. It's just ridic how AMD is talking about their 'not guaranteed max. clock', it's the 'faster than Titan and stable if you're lucky'-card. -.-
Click to expand...

That's the point I've been trying to make AMD don't give a stock clock, most retail outlets are falsely advertising... look at all official AMD sources and it simply says "up to 1000mhz". They are not guaranteeing anything.

As long as the cards run stable in quiet mode at whatever speed the GPU throttles to the cards are not technically faulty, as **** as that it. Running Uber mode at 1000mhz all of the time is not guaranteed.

It might be that some high leakage GPU's are drawing more power than the VRM's are capable of at uber/1ghz, whereas in quiet mode the card would have throttled by then, it could even be why AMD shipped retail cards with slower fan speeds so they would throttle more and crash less...
 
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I installed the new MSI afterburner beta which enables voltage control, got the red screen of death after 10 mins of gaming a few times, uninstalled it and the problem stopped. Perhaps you could try getting rid of afterburner?
 
Well had another play about this morning with the Card at stock voltage and GPU @ 900 and RAM @ 1150. PCI-E set to Gen 3.

It took a little longer on the shooting range to Black Screen again, so down clocking for me does not work.

2013-11-17 11:23:00 Seven seconds before Black Screen
GPU Core Clock [MHz] 900.0
GPU Memory Clock [MHz] 1150.0
GPU Temperature [°C] @ 91.0
Fan Speed (%) [%] 47%
Fan Speed (RPM) [RPM] 2308
GPU Load [%] 98
Memory Usage (Dedicated) [MB] 1388
Memory Usage (Dynamic) [MB] 202
12V [V] 11.50
VDDC [V] 1.156
VDDCI [V] 1.000
VDDC Current In [A] 13.0
VDDC Current Out [A] 113.0
VDDC Power In [W] 156.3
VDDC Power Out [W] 124.1
VRM Temperature 1 [°C] 60
VRM Temperature 2 [°C] 77

2013-11-17 11:23:07 @ Black Screen Crash.
GPU Core Clock [MHz] 900.0
GPU Memory Clock [MHz] 1150.0
GPU Temperature [°C] @ 89.0
Fan Speed (%) [%] 46%
Fan Speed (RPM) [RPM] 2291
GPU Load [%] 0
Memory Usage (Dedicated) [MB] 1388
Memory Usage (Dynamic) [MB] 202
12V [V] 11.63
VDDC [V] 1.180
VDDCI [V] 1.000
VDDC Current In [A] 8.8
VDDC Current Out [A] 77.5
VDDC Power In [W] 101.9
VDDC Power Out [W] 91.9
VRM Temperature 1 [°C] 60
VRM Temperature 2 [°C] 77
 
mmj_uk said:
That's the point I've been trying to make AMD don't give a stock clock, most retail outlets are falsely advertising... look at all official AMD sources and it simply says "up to 1000mhz". They are not guaranteeing anything.

As long as the cards run stable in quiet mode at whatever speed the GPU throttles to the cards are not technically faulty, as **** as that it. Running Uber mode at 1000mhz all of the time is not guaranteed.

It might be that some high leakage GPU's are drawing more power than the VRM's are capable of at uber/1ghz, whereas in quiet mode the card would have throttled by then, it could even be why AMD shipped retail cards with slower fan speeds so they would throttle more and crash less...
Click to expand...

if a card acted up on me at stock, I rma it.
if it also wasnt ok clocking it, I rma or sell it as you do pay a lot for one bit of hardware. I am ok with a 200mhz oc, but as fast I get a usb drive I flash my bios to get the most out of this card.

I expect the manufacturer to have solid products that works.
not to behave as a tesseract.
 
I won't RMA mine until the next few driver releases. If I remember correctly, there were some driver-related artifacting & instability-issues right after the 700 series release by nVidia which people blamed defective VRAM for before the fix - albeit full ack to this:
I expect the manufacturer to have solid products that works.
not to behave as a tesseract.
Click to expand...
 
I think I will give them a bit to come out and release a driver/fix or just some information before jumping in an sending back, the truth is I would get another, the gaming performance for £320 i paid is fantastic, and for once I've got a one that seems to able to do a very high core clock.
 
Two of the threads now have people saying the returned their cards, replaced them with a 580TI and have no more problems.

Idiotic from AMD. That's going to be on the Internet forever, they could have sent a community person in just to say they were investigating. One tweet. One little comment and i believe it would have helped no end.

I simply cannot see the benefit of silence. And i have a hangover and want to play Xcom and the Bioshock DLC.

I asked this before, but serious question, work have a stack of AMD 7770s in the cupboard. Would this serve a decent card just for Xcom, for the time being, until I get some kind of resolution or fix?
 
flopper said:
if a card acted up on me at stock, I rma it.
if it also wasnt ok clocking it, I rma or sell it as you do pay a lot for one bit of hardware. I am ok with a 200mhz oc, but as fast I get a usb drive I flash my bios to get the most out of this card.

I expect the manufacturer to have solid products that works.
not to behave as a tesseract.
Click to expand...

I agree, but what I am saying is that the 'stock' for a 290X is quiet mode where the card is free to throttle as much as it deems fit, 'uber mode' is an enthusiast mode where nothing is guaranteed.

"up to 1000mhz" which is what AMD are selling these cards as simply means that they won't go any higher than 1000mhz under any conditions, there is no mention from AMD of a 'stock speed' or 'base clock' because they don't have one... the frequency is dynamic based on load/temperature.

It's **** I know, that's what I've been saying since release.

With all that said though, unless people try actually underclocking cards to see if it fixes the crash it's all just speculation... but Spribeye claimed earlier that doing so fixed his black screen problem so that's my theory.
 
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Yep. But the problem got _much_ worse after installing the Accelero even though temperatures are much lower, constantly than they used to be with the Ref.-blower. ;)
So I primarily think it's something as a sensor-bug. Whatever.
 
It doesn't make sense to be driver related, as some only get it on overclock (the majority that I have seen) and the minority are getting it at stock.

Can someone underclock the clocks (someone who gets it at stock) to a point they can lower the core voltage and failing that showing a fix, doing the same with the memory please.
 
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