In the past they used to have two guys come over to bring you a monitor and.ollect the old one the next day. Happened to me twice. But that was 10+ years ago.Interesting... Just had a call from Syncreon about collecting my old monitor on Monday, even though the replacement isn't due till September!
Seems that Dell still have no idea what they're doing
Unless the monitor I have is completely dead I would not let them take it unless you get one at the same time or beforehand.