My guyYeah its all good. **** happens. I work in IT so know sometimes things dont go as planned, especially with third parties
Depends if he has active internet at the property currently, I work from home so connection is a prority for me!Kick off?
Don't be so dramatic over something so trivial.
It's an inconvenience worthy of mild frustration and nothing more.
My missus and I both work from home.Depends if he has active internet at the property currently, I work from home so connection is a prority for me!
Was the angle I came from
As I discovered with mine, there was a lot of other bits that needed to be lined up before I was able to order...and a few more post-install that needed to be tweaked before it actually worked It's a bit of a painful time, but trust me - if they could take your order today, they would, so there will be a good reason why your house isn't quite ready yet. If you see guys walking around, ask them - they're always helpful and will generally share with you what they know about timescales. Round here, they had a rush on every month to get as many houses as possible ready to order before the last, calendar day, so watch for them appearing in-force on these days!Wish they’d get their finger out and take my order! Fibre has been overhead for over 2 months now and I still can’t order.
I know stuff takes time but I don’t care, I want my order placed!
As I discovered with mine, there was a lot of other bits that needed to be lined up before I was able to order...and a few more post-install that needed to be tweaked before it actually worked It's a bit of a painful time, but trust me - if they could take your order today, they would, so there will be a good reason why your house isn't quite ready yet. If you see guys walking around, ask them - they're always helpful and will generally share with you what they know about timescales. Round here, they had a rush on every month to get as many houses as possible ready to order before the last, calendar day, so watch for them appearing in-force on these days!
No consolation for you, I'm sure, but I'm a month in now and the service has been reliable and performant, so it was absolutely worth the wait. (for me, 5 months from shovels in the ground to working internets)
I had far-end-of-the-wire FTTC here, so YouFibre was like going from dial-up to 500k cable back in the day!Thank you for the insight. Yeah it's gone silent around here now. I think they've pulled virtually every overhead pole they could but I appreciate the difficulties network builders have (more than most). I'm just impatient - I'm on a REALLY good deal at the moment for my Zen Gb service but it's asymmetrical - I want that symmetrical goodness lol
Not sure on that one. I know we're virtually last on the line from when they did the BTOR fibre roll out and as far as I understand the YouFibre build out starts from the same place so they're likely getting a few more ducks in line before they get to us. NVM - I'm sure it will be worth the wait.I had far-end-of-the-wire FTTC here, so YouFibre was like going from dial-up to 500k cable back in the day!
Do you know if you are on a new exchange for YF? We were, so the whole physical build-out (i.e. kitting up poles) was also accompanied by an infrastructure build in the exchange and until this was completed, no one in the area went live. It was the exchange commissioning that actually delayed my own go-live by two weeks after my installation date, but as everyone was in the same boat, I just gritted my teeth and smiled while checking the lights on the ONT every night...
No real reason not to. Round here it's been rock stable since day one (only about two months so far though!)So are youfibre any good? from some speedtests I see on this thread..............situation is my sister she's on plusnet and the max she can get is apparently 66mb (she's never got anywhere near that) so they got a letter through from yoofibre. Paying 27 quid for leas than 40mb going up to 900 up and down for 29.99 it's a complete no brainer really
Not had any issues at all and I'm extremely happy.So are youfibre any good? from some speedtests I see on this thread..............situation is my sister she's on plusnet and the max she can get is apparently 66mb (she's never got anywhere near that) so they got a letter through from yoofibre. Paying 27 quid for leas than 40mb going up to 900 up and down for 29.99 it's a complete no brainer really
I think they've had a recent price increase but only by a couple of pounds. I pay £27.99 for 1gb but same package is now £29.99. If you've had anything posted through door then your local sales rep may be able to get you a cheaper deal.I’ve had “the” text and I can now order online.
How are people getting it cheaper though? Gb with static for £32? @immy ?
If you have a local Facebook page - see if there are any YouFibre agents posting - when we went live, local agents were offering intro deals.I’ve had “the” text and I can now order online.
How are people getting it cheaper though? Gb with static for £32? @immy ?
i got 10% early access deal. Tell the sales agent you signed up on the early access deal on the website and try wing it....they should be able to get the manager to apply the discount on the fibre price. They dont discount the static ip.I’ve had “the” text and I can now order online.
How are people getting it cheaper though? Gb with static for £32? @immy ?
Yes and yes. While some of their ads are dodgy the service is spot on.Hi all
Has anyone actually got the 8Gb package? Is it living up to expectations?