Sky Fibre Optic
- Thread starter robfosters
- Start date
The router had a downstream connection speed of 40000 and an upstream of 7991 before moving to fibre pro, so that was my logic that the pro upgrade might provide a speed increase.
The normal speed checker on BT's website also indicates that I would get 64meg from them. Does anyone know if BT have expanded they vectoring trial and if so would the performance increase be open to all fibre vendors and not just BT?
Soldato
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- 20 Oct 2008
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- 12,083
With those figures you may be room for improvement.
I've gone from 40 Meg to 80 Meg FTTC twice.
The first was with IDNet in the early FTTC days when 80 Meg connections first became available. The second was with PlusNet when I was initially on the wrong profile.
In both cases the uplift was immediate. It's possible that I needed to power cycle the router and modem to see the change, but I can't remember. If you haven't switched it all off, and then back on again, then try it (but only once or twice).
I was assuming that the uplift would have been immediate rather than this 10 days malarkey that Sky told me.
I rebooted the modem the other day via the option in the menus (rather than a power cycle) and lost some upload speed (dropped to about 7100). I'll try a power cycle when I get home to see if that makes a difference.
I rebooted the modem the other day via the option in the menus (rather than a power cycle) and lost some upload speed (dropped to about 7100). I'll try a power cycle when I get home to see if that makes a difference.
+1, it can take up to 2 weeks to get your speed back up, note don't reboot your sky hub more than once in 24 hours if you can help it.
Phone the Sky Fibre team tell them you had speed issue's and you rebooted the sky hub and your still having speed issue's and they should check your line for faults.
Well waited the 10 days (including a power cycle reboot) and that made no difference.
Called Sky today and they are insistent that the line will only go to 41.5 which conflicts with the btwholesale estimation of between 48-63 even though they told me this figure came from BT. Hmmmm. All seems rather odd.
Gone back to the normal fibre package for now, no point paying extra for no speed increase.
Anyone got any ideas as to why Sky and BT's numbers would differ so much?
Any chance BT would be applying vectoring which wouldn't be available to Sky (I know BT were trialing vectoring earlier this year but haven't seen much since)?
Think I'll hack the modem to see what speeds it believes the line will support.
Called Sky today and they are insistent that the line will only go to 41.5 which conflicts with the btwholesale estimation of between 48-63 even though they told me this figure came from BT. Hmmmm. All seems rather odd.
Gone back to the normal fibre package for now, no point paying extra for no speed increase.
Anyone got any ideas as to why Sky and BT's numbers would differ so much?
Any chance BT would be applying vectoring which wouldn't be available to Sky (I know BT were trialing vectoring earlier this year but haven't seen much since)?
Think I'll hack the modem to see what speeds it believes the line will support.
Morning,
Fibre has recently become available to me however I'm currently in contract with Sky for my TV, phone and broadband until May time. If I upgrade to fibre does it extend my TV contract as well or just phone and b&b?
The reason I ask is that I have discount applied to the account until may which takes our bill down to approx £40 a month, I don't particularly want to be locked in at full price just because of a broadband upgrade. Lastly, could anyone tell me what offers sky currently have in place for customers upgrading?
Russ
Fibre has recently become available to me however I'm currently in contract with Sky for my TV, phone and broadband until May time. If I upgrade to fibre does it extend my TV contract as well or just phone and b&b?
The reason I ask is that I have discount applied to the account until may which takes our bill down to approx £40 a month, I don't particularly want to be locked in at full price just because of a broadband upgrade. Lastly, could anyone tell me what offers sky currently have in place for customers upgrading?
Russ
Caporegime
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- 28 Jun 2007
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- 52,812
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- Tamworth, UK
I've recently moved and now have Sky Fibre. The fastest speed I could get previously was 6 Mbps LLU as I was circa 3 miles from the exchange.
When it was first connected I didn't have a long enough Ethernet cable to my desktop so used a 10 metre telephone extension cable. The connection speed was steady at 35 Mbps and then increased to just under 38 Mbps once the Ethernet cable was used and the hub transferred to the main telephone point.
Interestingly, the upload speed shows as being over twice as fast when connected to a VPN. I am sure this is not the case in real terms, perhaps due to compression?
When it was first connected I didn't have a long enough Ethernet cable to my desktop so used a 10 metre telephone extension cable. The connection speed was steady at 35 Mbps and then increased to just under 38 Mbps once the Ethernet cable was used and the hub transferred to the main telephone point.
Interestingly, the upload speed shows as being over twice as fast when connected to a VPN. I am sure this is not the case in real terms, perhaps due to compression?
As far as I am aware they are separate - I was out of contract for Fibre already and phoned up today to get a discount and a new hub (£15 a month for FibUnl now). I was already on a TV deal until September and I'm on a separate contract for phone and fibre now for 12 months.
Cheers guys.
I was hoping to order the 76mbit package however I feel overall it is very expensive in comparison to the competition and even sky's own 38mbit package.
In the end I have ordered the 38mbit package with sky who have waived the £50 activation fee and dropped the price to £10 per month for 12 months.
The call centre agent was trying to put me off the pro package telling me I would be unable to max it out lol. Ultimately thought it boiled down to price for me. It appeared that their was no flexibility available on the pro package meaning for me it was 3x the price for only twice the bandwidth.
Ideally, I'd have preferred the 76mbit package but I guess for how 38mbit will suffice.
I was hoping to order the 76mbit package however I feel overall it is very expensive in comparison to the competition and even sky's own 38mbit package.
In the end I have ordered the 38mbit package with sky who have waived the £50 activation fee and dropped the price to £10 per month for 12 months.
The call centre agent was trying to put me off the pro package telling me I would be unable to max it out lol. Ultimately thought it boiled down to price for me. It appeared that their was no flexibility available on the pro package meaning for me it was 3x the price for only twice the bandwidth.
Ideally, I'd have preferred the 76mbit package but I guess for how 38mbit will suffice.
The current offers are no activation fee for new customers but existing have to pay it. Get through to cancellations, do your homework on other providers and see what they can offer you. The guys in cancellations love actually upgrading customers, never mind stopping them from cancelling. They should be able to waive the fee and maybe even get you something else on top.
MissChief is spot on there. I rung up explained that fibre pro would cost me £x per year and plusnet etc came in approx £150 over the year cheaper inc activation etc, i then went on to request the cost i would be liable for if i wanted to leave the contract early to change provider at which point the deal i mentioned earlier was offered.
MissChief, are there any offers available on fibre pro do you know? as ideally i would like the full 76mbit package.
MissChief, are there any offers available on fibre pro do you know? as ideally i would like the full 76mbit package.
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Bah Sky teased me with its half price fibre for 6 months for existing customers until an advisor told me it was only for Sky customers who don't already have sky broadband / line rental.
Very nearly ordered what with Quidco offering £100 cashback.
As the TV package and phone packages are separate, when our current package is out of contract could I order a new broadband package in my name while leaving the tv package in my flatmates name?
Do sky allow 2 accounts (albeit different services) for the same property?
Very nearly ordered what with Quidco offering £100 cashback.
As the TV package and phone packages are separate, when our current package is out of contract could I order a new broadband package in my name while leaving the tv package in my flatmates name?
Do sky allow 2 accounts (albeit different services) for the same property?
Not sure about Fibre Pro offers, most of the offers seem to be on standard. There aren't even any staff offers on Pro either.
No Sky generally don't allow talk and broadband on one account and TV on another.