Netgear D7000 VDSL modem/router

michty_me · 6 Oct 2015 at 09:40

I've contacted the chap in the know. See what he comes back with.

michty_me · 6 Oct 2015 at 12:32

They are away to try and replicate the problem you are seeing. I'll await a reply and update you.

jambo862 · 6 Oct 2015 at 12:56

Sorry for the slow reply, thanks very much for your help. It's appreciated.

corderoy · 6 Oct 2015 at 16:20

Hi

I've only recently purchased the D7000 as of Saturday (3rd Oct 15) and have exactly the same problem as jambo862. I'm on latest firmware (1.0.0.18) and the router just locks up randomly with leds just solid white, unable to access admin via wifi or wired connection and unable to ping. Interestingly the WiFi still advertises but unable to connect, 5Ghz does not respond, 2.4Ghz responds with login but rejects credentials.

I have not tried the older firmware as jambo862 suggested, so may try that next.

ricke17 · 6 Oct 2015 at 16:41

FYI - I am using test firmware which I am happy to share if people want to try it? It's V1.0.0.20_1.0.1_TEST_0817

Rick.

marjohn56 · 6 Oct 2015 at 16:42

This is strange... Corderoy and Jambo, Could you answer the following questions, as we have only seen you two report this then maybe there is something common.

ADSL or VDSL.

IPTV or No IPTV

Which ISP?

marjohn56 · 6 Oct 2015 at 16:45

ricke17 said:
FYI - I am using test firmware which I am happy to share if people want to try it? It's V1.0.0.20_1.0.1_TEST_0817

Rick.

Nice of you to offer, of course the disclaimer that you do so at your own risk follows too.

Can you pm me a link, you should be able to click in the trust button and PM me. Yours is not set so I cannot PM you.

corderoy · 6 Oct 2015 at 16:49

marjohn56 said:
This is strange... Corderoy and Jambo, Could you answer the following questions, as we have only seen you two report this then maybe there is something common.

ADSL or VDSL.

IPTV or No IPTV

Which ISP?

I have this issue on both ADSL and VDSL, had Sky ADSL over the weekend until Monday as I have just been upgraded to Sky Fibre.

No IPTV

Sky (Fibre Unlimited)

ricke17 · 6 Oct 2015 at 16:50

marjohn56 said:
Nice of you to offer, of course the disclaimer that you do so at your own risk follows too.

Can you pm me a link, you should be able to click in the trust button and PM me. Yours is not set so I cannot PM you.

I think I may have sent it to you via email or summit - go ahead and check?

Rick.

marjohn56 · 6 Oct 2015 at 16:51

ricke17 said:
I think I may have sent it to you via email or summit - go ahead and check?

Rick.

You did, thanks Rick.

ricke17 · 6 Oct 2015 at 16:52

Lemme know how you get on - you'll notice you have more options on the 5ghz wifi

marjohn56 · 6 Oct 2015 at 16:52

corderoy said:
I have this issue on both ADSL and VDSL, had Sky ADSL over the weekend until Monday as I have just been upgraded to Sky Fibre.

No IPTV

Sky (Fibre Unlimited)

Also running Sky Fibre so even stranger.

jambo862 · 6 Oct 2015 at 17:02

@ricke17 If possible could I try the test firmware? Got to be worth a shot.

marjohn56 · 6 Oct 2015 at 17:03

ricke17 said:
Lemme know how you get on - you'll notice you have more options on the 5ghz wifi

And I can turn the LED's off.

ricke17 · 6 Oct 2015 at 17:05

jambo862 said:
@ricke17 If possible could I try the test firmware? Got to be worth a shot.

Just sent you an email (hopefully) - new to all this trust malarkey!

Rick.

jambo862 · 6 Oct 2015 at 17:05

marjohn56 said:
This is strange... Corderoy and Jambo, Could you answer the following questions, as we have only seen you two report this then maybe there is something common.

ADSL or VDSL.

IPTV or No IPTV

Which ISP?

I've tried on Sky VDSL, also tried it using the Ethernet port as just a wireless AP and also using it using the Wan port from the Sky Hub.

Makes no differences high one I use, the outcome is always the same.

ricke17 · 6 Oct 2015 at 17:06

marjohn56 said:
And I can turn the LED's off.

Yeh, that's real handy too. Those with IPTV should find that this works, but can only comment on BT/PN.

Rick.

jambo862 · 6 Oct 2015 at 17:08

@ ricke17 I've just received your message, thanks for that.

I'm travelling home from work at the moment so I'll download it as soon as I get there, but fingers crossed it works.

ricke17 · 6 Oct 2015 at 17:09

Lets hope it works for you - I feel your pain.

The netgear guy I was in touch with, in regards to my IPTV issues, said the official f/w update was happening in August. Nothing yet.

Rick.

marjohn56 · 6 Oct 2015 at 17:11

They appear to have got rid of the annoying delay when first logged into, it was fine if you clicked advanced straight away but now it seems I do not need to.