Netgear D7000 VDSL modem/router

corderoy · 10 Oct 2015 at 10:13

Managed to last 2 days on version 16 firmware and now locking up constantly again.

Interestingly the wireless at lockup had generated a duplicate SSID of one of my networks adding .b to the end of the existing name, which I had not noticed before (not that I could connect to that either).

michty_me · 10 Oct 2015 at 10:24

Possibly a faulty device? I would be trying a different unit.

marjohn56 · 10 Oct 2015 at 11:01

I don't get this michty... I cannot see it being Sky related as it's connecting to the same OR network, the only difference is the option 61/60 to get and address off Sky's DHCP server.

I would like to see the stats of the guys who are having issues, i.e. BCM or ECI DSLAM, SNR etc.

The only other possibility is a bad batch of either D7000's or power supplies.

Edit....

Actually that's tosh, if it's locking up it cannot be line related.

marjohn56 · 10 Oct 2015 at 11:07

corderoy said:
Managed to last 2 days on version 16 firmware and now locking up constantly again.

Interestingly the wireless at lockup had generated a duplicate SSID of one of my networks adding .b to the end of the existing name, which I had not noticed before (not that I could connect to that either).

Are you using both 2.4 & 5Ghz and guest WiFi?

How many clients are connected when it locks up or does it happen when there is little activity client wise?

michty_me · 10 Oct 2015 at 11:43

marjohn56 said:
I don't get this michty... I cannot see it being Sky related as it's connecting to the same OR network, the only difference is the option 61/60 to get and address off Sky's DHCP server.

I would like to see the stats of the guys who are having issues, i.e. BCM or ECI DSLAM, SNR etc.

The only other possibility is a bad batch of either D7000's or power supplies.

Edit....

Actually that's tosh, if it's locking up it cannot be line related.

It's either an issue for sky users or a freak coincidence that all affected are on sky. Best way to find out woukd be to use a known good one on a sky connection I guess.

marjohn56 · 10 Oct 2015 at 11:44

michty_me said:
It's either an issue for sky users or a freak coincidence that all affected are on sky. Best way to find out woukd be to use a known good one on a sky connection I guess.

I am on Sky.... no issues at all.

michty_me · 10 Oct 2015 at 11:54

marjohn56 said:
I am on Sky.... no issues at all.

Oh right, may be a bad batch then. It's hard to tell. I've not seen any issues either but I'm Zen.

corderoy · 10 Oct 2015 at 13:56

marjohn56 said:
Are you using both 2.4 & 5Ghz and guest WiFi?

How many clients are connected when it locks up or does it happen when there is little activity client wise?

Yes 2.4 and 5 with Guest disabled on both

Up to 5-6 clients generally connected, although also drops out with low activity.

ricke17 · 10 Oct 2015 at 13:58

Really odd. I have 24 devices attached (12 by wifi) and no dropouts.

marjohn56 · 10 Oct 2015 at 14:39

corderoy said:
Yes 2.4 and 5 with Guest disabled on both

Up to 5-6 clients generally connected, although also drops out with low activity.

OK, nothing wierd there then but you lose both LAN and WiFi. On the LAN side of your network, are you using multiple ports on the router and are there any wifi other wifi repeaters? I'm looking there to see if there might be an issue with loops.

Are you using the USB ports?

Sandmod · 10 Oct 2015 at 16:33

hello, I finally got round to purchasing this router and it was a piece of cake to install. The only issue i had was that i could not seem to get the username from my SR101 so used the one from my older Sagem one which works some how.

The issue im having is that the internet drops out when i start actually using it. If i leave it and not use it the connection will remain fine for hours on end but after i start using it for a few minutes it will drop out???? The Noise margin is slowly creeping up (started at 7 now at 10) and along with it the speed has dropped but the drop outs are still the same.

any idea what i can do? its stable with the SR101 and i tried to replace the SR101 with an ASUS DSL-AC68U but that was also dropping out. Surely it cant be anything to do with using the old sagem login details?

Thanks for any assistance

marjohn56 · 11 Oct 2015 at 10:55

You really need to get the one from the SR101. Have you been over to the Skyuser forum and looked at the extracting passwords etc. The calculator works well too. Also, spoof the mac address ( WAN ) of the SR101 on the Netgear.

Are you VDSL or ADSL?

Sandmod · 11 Oct 2015 at 13:51

I am going to take another look at it, all the calculators i tried just wouldn't work for the SR101 for some reason :-(

I am ASDL unfortunately, but yes i will put the mac address in on the Netgear.

To clarify, the details on the back of the SR101 are the details i use on the calculators like the Sagem yeah?

Thanks for the help

marjohn56 · 11 Oct 2015 at 14:13

Sandmod said:
I am going to take another look at it, all the calculators i tried just wouldn't work for the SR101 for some reason

I am ASDL unfortunately, but yes i will put the mac address in on the Netgear.

To clarify, the details on the back of the SR101 are the details i use on the calculators like the Sagem yeah?

Thanks for the help

Good youtube video here:

https://www.youtube.com/watch?v=Vvmn3xI77Os

I prefer the wireshark method as that's definately what the supplied router is sending to the DHCP servers.

gord · 11 Oct 2015 at 15:04

Has anyone tried using this with a 3g/4g dongle? Is it even possible?

marjohn56 · 11 Oct 2015 at 17:37

gord said:
Has anyone tried using this with a 3g/4g dongle? Is it even possible?

That seems to be an omission on netgear's part... Future firmware perhaps, certainly the tplink vr900 supports 3g/4g singles and its the same chipset I believe.

Sandmod · 11 Oct 2015 at 19:11

marjohn56 said:
Good youtube video here:

https://www.youtube.com/watch?v=Vvmn3xI77Os

I prefer the wireshark method as that's definately what the supplied router is sending to the DHCP servers.

the wireshark method worked great :-)

now running with the SR101 details including MAC address.

Cheers!

Do you know if its possible to adjust the noise margin at all?

marjohn56 · 11 Oct 2015 at 19:59

Sandmod said:
the wireshark method worked great now running with the SR101 details including MAC address.

Cheers!

Do you know if its possible to adjust the noise margin at all?

Is it running without dropping the connection now?

There is a command to set the SNR but it doesn't work for me on VDSL. You'll need to telnet into the router. Go back through this thread to find the instructions for doing so.

Once in the shell issue the command xdslctl --help, that will list all the commands. It's something like

xdslctl configure --snr 80

That would reduce it to about 5db from 6db, but as I said, I could not get it to work, if you do, then do let me know..

gord · 11 Oct 2015 at 22:46

Has anyone had an issue connecting this up to a wireless printer?

I've got a Canon MG5250 and just wasted 2 hours of my life trying to get them to talk to each other. I've tried everything I can think and as far as I can tell the router simply will not assign the printer an IP address. I even tried reserving the IP for the MAC address.

The printer will not connect when there is any security on (my old netgear router using WPA2-SPK works fine). If I turn off the security then the printer does connect but the IP address on the router remains blank and the device shows an IP of 169. something so it's clearly not being assigned by my DHCP which starts 192.

Does anyone have any ideas please? This is driving me mad.

gord · 11 Oct 2015 at 23:37

gord said:
Has anyone had an issue connecting this up to a wireless printer?

I've got a Canon MG5250 and just wasted 2 hours of my life trying to get them to talk to each other. I've tried everything I can think and as far as I can tell the router simply will not assign the printer an IP address. I even tried reserving the IP for the MAC address.

The printer will not connect when there is any security on (my old netgear router using WPA2-SPK works fine). If I turn off the security then the printer does connect but the IP address on the router remains blank and the device shows an IP of 169. something so it's clearly not being assigned by my DHCP which starts 192.

Does anyone have any ideas please? This is driving me mad.

Well, went away, came back, didn't have many more ideas but tried switching the mode to 54Mbps for my 2G network and it seems to be working now. Will try some more options another night..