"We at Alderon Games, working on the multiplayer dinosaur survival game
Path of Titans, has been encountering significant problems with Intel CPU stability. These issues, including crashes, instability, and memory corruption, are confined to the 13th and 14th generation processors. Despite all released microcode, BIOS, and firmware updates, the problem remains unresolved.
We have identified failures in five main areas:
- End Customers: Thousands of crashes on Intel CPUs on 13th and 14th Gen CPUs in our crash reporting tools.
- Official Dedicated Game Servers:Experiencing constant crashes, taking entire servers down.
- Development Team: Developers using these CPUs face frequent instability while building and working on the game. It can also cause SSD and memory corruption.
- Game Server Providers: Hosting community servers with persistent crashing issues.
- Benchmarking Tools: Decompression and memory tests unrelated to Path of Titans also fail.
Over the last 4 months, we have observed that CPUs initially working that then deteriorate over time, eventually failing.
Actions We Are Taking
To prevent further harm to our game, we are implementing the following measures:
- Server Migration: We are swapping all our servers to AMD.
- Hosting Recommendations: We advise anyone hosting Path of Titans servers or selling game servers to avoid purchasing or using 13th and 14th gen Intel CPUs.
- In-Game Notifications: We are adding a popup message in-game to inform users with these processors about the issue. Many users are currently unaware of why their game is crashing and what they can do about it."