Soldato
We are working on a solution that gives that, amazing customer service, OcUK will make it happen and I want it done by tomorrow.![]()
![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
I look forward to hearing what you manage to accomplish. Again, thanks for your work on our behalf.
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We are working on a solution that gives that, amazing customer service, OcUK will make it happen and I want it done by tomorrow.![]()
Hi guys! I wrote a piece about the whole situation yesterday. Annoyingly, due to the changing nature of the story, there are some bits I need to add.
http://truepcgaming.com/2015/01/27/nvidia-should-honor-gtx-970-refund-requests/
AMD would do well to stay out of it tbh.
But nothing is crystal clear, if an etailor decided to refuse it could be a battle and certainly not nice for the customer at all, even if they did win the case in the end.
My point is the etailor needs to make this simple and easy for the customer, in short amazing customer service should the customer want a refund.
We are working on a solution that gives that, amazing customer service, OcUK will make it happen and I want it done by tomorrow.![]()
But nothing is crystal clear, if an etailor decided to refuse it could be a battle and certainly not nice for the customer at all, even if they did win the case in the end.
My point is the etailor needs to make this simple and easy for the customer, in short amazing customer service should the customer want a refund.
We are working on a solution that gives that, amazing customer service, OcUK will make it happen and I want it done by tomorrow.![]()
How is this going to be announced and at what time please?
I'm seriously considering sending mine back if that's an option I am really not happy about this whole situation and after a very long streak of Nvidia cards I am seriously considering either parting out my PC and getting a console or at the very least getting an AMD GPU but even at this point that's a dilemma as AMD have new cards around the corner
I have no sympathy for the bashing that any Nvidia employee receives for this as its fraud
Is that the same amazing customer service I got when you sent me a broken monitor without a stand, ignored all of my web notes then short changed me on the refund?
Tbh? Using OCUK the other day was just as bad as the last time I used you about three years ago.
(Without trying to sound like a dick) honour has a u, unless you're writing in US English for some reason
Haha, I've been working as a gaming journalist and hardware reviewer for some time, and you quickly learn that most sites use US English...
I found the following video on youtube which shows stutter on Farcry 4. The video was uploaded back on Novermber 2014 when no one even knew or suspected that a gtx 970 could be the problem.
https://www.youtube.com/watch?v=ZQvwBd7NqbU
The game is using 3.8GB and I have no doubt now that its the memory bandwidth of the gtx 970 that is the problem, not the hyper threading as the video uploader suspected.
Seriously absolutely rubbish, in 99% of games if gives incredible FPS and silky smooth performance. If what you say is true there would be hundreds of threads alone on this forum, there is not.
You purchased a b grade item, and it b grade does have it issues, apologies for that. But you should have being refunded full amount, drop a post in CS showing my reply here to make sure you get full amount plus your shipping cost.
But yes the great customer service where you can post on a forum, not get your post deleted and receive answers out of business hours, that in my book is top notch customer service.![]()
Which is the best 980 boys*just in case*
I bought my 970 on release day with the plan of sli 4k this year, I would have gone 980 if I had known about the memory
Personally I don't see why anyone would want to upgrade to a 980 after this, I would want some form of good will gesture and the cards advertised correctly in the future or a full refund
But nothing is crystal clear, if an etailor decided to refuse it could be a battle and certainly not nice for the customer at all, even if they did win the case in the end.
My point is the etailor needs to make this simple and easy for the customer, in short amazing customer service should the customer want a refund.
We are working on a solution that gives that, amazing customer service, OcUK will make it happen and I want it done by tomorrow.![]()