970's having performance issues using 4GB Vram - Nvidia investigating

AtreuS · 30 Jan 2015 at 13:18

yay PALIT back on the menu

carrot1401 · 30 Jan 2015 at 13:18

So just MSI and Gigabyte not playing ball now then. On their heads....

SiDeards73 · 30 Jan 2015 at 13:19

suprising really as they are both huge companies, with decent products

PayneUK · 30 Jan 2015 at 13:20

jwilliamson47 said:
out of interest.. what replacement cards are people ordering?

I luckily didn't sell my 780 before I started having issues and this all came to light, so I am going to hold fire and wait to see what the next bout of AMD cards bring, I've never actually had a working AMD/ATI card and the last time I tried one was 2006! so should be interesting at least.

NVidia have until then to at the very least show that they are genuinely sorry and have learnt from this, and no, a few apologies from employee's is not enough. In this case action will very much mean more then words.

ED209 · 30 Jan 2015 at 13:20

glad to see Palit have come to their senses and are supporting the RMA's

Gibbo · 30 Jan 2015 at 13:20

carrot1401 said:
So just MSI and Gigabyte not playing ball now then. On their heads....

Gigabyte said NO, but to wait until next week! I will not wait any longer but in fairness they have not made a concrete decision.

MSI said they are still waiting on a decision, so in fairness they have not said no, but I cannot keep our customers waiting any longer.

I am confident MSI will do the right thing, they are normally excellent and so are Gigabyte, they are just dragging their feet.

olliej82 · 30 Jan 2015 at 13:22

Wish I had bought my 2 msi 970's from ocuk I would have happily returned them and paid the extra for 2 980's

Cooper · 30 Jan 2015 at 13:22

Well it's a very nice offer from OCUK but my Asus Strix 970's are staying right where they are.

I'll stick to the plan I originally had of keeping them until September, then putting them up for sale in the MM and getting as much as I can for them to put towards another dual card purchase, assuming there is something better available by then (???).

I got lucky with these two cards, not a bit of coil whine, they never go above 70c, fans barely ever needed and will give a nice 15% overclock without any extra volts, although I only run them at stock speeds.

They play BF4 @4k today as brilliantly as they did before all this nonsense occurred.

Did Nvidia screw up?...yes of course they did, but the benchmarks that almost all of you based you're purchasing decision on are as valid today as they were yesterday.

Does the 970 still have the best price/performance ratio out there?...without a doubt.

The fact is, to step up to a 980SLi set up would cost me another £350, not to mention the hassle of returning my 970's to OCUK.

£350 for another 15% performance?...no, just no. 15% doesn't make the difference between a game being playable and unplayable.

As for those of you who think going to 980's (or 290's) will somehow 'future proof' you, lol, just lol.

You should know by now, there ain't no such thing in PC gaming.

gareth170 · 30 Jan 2015 at 13:23

LambChop said:
Gibbo, hats off to you and OCUK for accepting these returns. I have to say however, the people returning these are at the cost of OCUK, have a ****ing think about what your doing. Most have moaned and trolled through this thread demanding this and that. I've never has the displeasure of meeting that amount of selfishness under one thread and the excuses used ? Good lord. There is absolutely nothing wrong with your 970's think yourselves very very fortunate. This is not a troll, bait, point scoring post either.

some brands are helping ocuk so it's not all at the cost of ocuk.

Gibbo · 30 Jan 2015 at 13:24

SiDeards73 said:
suprising really as they are both huge companies, with decent products

That is no doubt the issue, the decision makers are in a different timezone in fairness so I guess it takes longer, but I just don't want our customers being left in the dark over the weekend.

I am fairly confident Gigabyte and MSI will support us with any returns we get.

Spacedeck · 30 Jan 2015 at 13:25

Gibbo said:
Gigabyte said NO, but to wait until next week! I will not wait any longer but in fairness they have not made a concrete decision.

MSI said they are still waiting on a decision, so in fairness they have not said no, but I cannot keep our customers waiting any longer.

I am confident MSI will do the right thing, they are normally excellent and so are Gigabyte, they are just dragging their feet.

I fully hope you get the support you guys need. The way you are handling this situation for the customers is very well done and not heard of nowadays.

Much respect.

Gixer · 30 Jan 2015 at 13:27

Cooper, someone with some sense posting?!?! I'm in shock

It's great when you finally stop chasing the numbers but I do understand that for some that is the whole buzz / part of building and overclocking a PC. I do agree with you though Cooper, if you were happy with what you had up until now and it plays your games without any issues I wouldn't be changing either. For those that actually are being hindered by the issue discovered then it is also great that RMA's are being accepted.

For me though Cooper you speaketh much sense

jwilliamson47 · 30 Jan 2015 at 13:28

Gibbo said:
That is no doubt the issue, the decision makers are in a different timezone in fairness so I guess it takes longer, but I just don't want our customers being left in the dark over the weekend.

I am fairly confident Gigabyte and MSI will support us with any returns we get.

Gibbo, once again thank you for everything

Just wondering if you feel a 295x2 or 290x 8gb in crossfire would be a better buy?

Thanks

The Running Man · 30 Jan 2015 at 13:28

Thing is I've been a long time self confessed nvidia fanboi. I mean going back from gf2, gf3 ti20p, 6600gt, 8800gtx, 8800gt, 460 1gb, 760 2gb.

And i find this behaviour appalling and i truly believe that someone or multiple parties within nvidia knew the specs and the errors at launch and either did nothing or decided implicitly not to correct the stats to guarantee a strong xmas quarter of sales.

gareth170 · 30 Jan 2015 at 13:29

jwilliamson47 said:
Gibbo, once again thank you for everything Just wondering if you feel a 295x2 or 290x 8gb in crossfire would be a better buy?

Thanks

290x 8gb in crossfire is better because 295x2 is 4GB x2

jwilliamson47 · 30 Jan 2015 at 13:31

gareth170 said:
290x 8gb in crossfire because 295x2 is 4GB x2

Great! Would a Corsair HX850 be fine? for an i7 4770k, crossfire 290x?

Gibbo · 30 Jan 2015 at 13:32

jwilliamson47 said:
Gibbo, once again thank you for everything Just wondering if you feel a 295x2 or 290x 8gb in crossfire would be a better buy?

Thanks

They are great buys!

Though I personally feel you should stick with your 970 because the card is bloody fantastic and this is all blown out of proportion, for the money I honestly don't think there is a better performing card as a total package.

gareth170 · 30 Jan 2015 at 13:32

jwilliamson47 said:
Great! Would a Corsair HX850 be fine? for an i7 4770k, crossfire 290x?

will u be OCing?

jwilliamson47 · 30 Jan 2015 at 13:33

gareth170 said:
will u be OCing?

I've overclocked my CPU to 4.3GHz.

jwilliamson47 · 30 Jan 2015 at 13:34

Gibbo said:
They are great buys!

Though I personally feel you should stick with your 970 because the card is bloody fantastic and this is all blown out of proportion, for the money I honestly don't think there is a better performing card as a total package.

Yeah, I'm going to see if a driver update sorts the stutter out first, I think.