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970's having performance issues using 4GB Vram - Nvidia investigating

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the 290X 8GB will be an outdated in 3 months time, maybe even less if AMD get their fingers out.
I would disagree. There is a good chance that the initial card releases in the 3xx series will not include an 8GB card. We will see one of course, but I'd be quite surprised (pleasantly though) if we saw it available in a few months time. It makes sense they'd hold something back. And when an 8GB card IS released, even if I'm wrong and it's imminent... you can bet your life that it will be WAYYYY more expensive than the £300 you can get one for today... it honestly wouldn't surprise me if it was twice that! Obviously it'll be a more powerful card, but you will absolutely pay for the privilege.
 
you cant be that disgruntled if you buy another Nvidia, plus you're buying another disaster waiting to happen........4GB is not enough RAM, you're running out of time.

the 290X 8GB will be an outdated in 3 months time, maybe even less if AMD get their fingers out.

the obvious thing to do is therefore to wait and keep using the 970.

The 290x 8GB might have a lot of RAM relative to its horsepower but id say thats one if its strengths, it'll let you run stuff without just crawling into a stutterfest like others cards can and will do. Low FPS yea maybe, but atleast you'll have the option to add more 8gb cards and have more horsepower and still have 8gb. And maybe you're not that picky about FPS dropping into the 40s as long as the frametimes are fine :p
 
I would disagree. There is a good chance that the initial card releases in the 3xx series will not include an 8GB card. We will see one of course, but I'd be quite surprised (pleasantly though) if we saw it available in a few months time. It makes sense they'd hold something back. And when an 8GB card IS released, even if I'm wrong and it's imminent... you can bet your life that it will be WAYYYY more expensive than the £300 you can get one for today... it honestly wouldn't surprise me if it was twice that! Obviously it'll be a more powerful card, but you will absolutely pay for the privilege.

This is why what ever I do now, stick with my 970 or go 290x it will be with me for at least a year. Like said above, the 3xx will come at a premium but also I've learned not to buy new tech from the off again.
 
So you replaced it with a Kodak retractable lens pocket camera?

It has the same number of megapixels... it must be the same!

You bought into Nikon system in that case... would you really dump all the lenses you have built up over decades as a photogropher just because a single body has an oil issue?

No...

First... Nikon repaired & replaced faulty units with D610.

Second... those who couldn't wait didn't lose out in upgrading to a D800... they got a better camera

Third... collect underpants

Fourth... ???

Fifth... profit

What rubbish are you talking about? You just massively contradicted yourself trying to just make up some answer to sound cool.

Nikon offered replacement shutter units and repairs out of warranty once the issue was confirmed out of warranty for the camera including a free service.The shutter replacements are the same fixed shutters from the D610 and people have received D610s in certain cases.

Canon offered free repair or replacement with newer models of affected cameras in the past. I had a Canon S60 which was affected by a fauly sensor design which was found in 2005:

http://camerarepair.blogspot.co.uk/2007/11/canon-digital-cameras-showing-black.html

Canon offered free repairs or replacements 5 years(or longer) after the issue was discovered.

This is because they know they WILL lose customers if they dick people around. People will SELL entire systems and changeover.

People have less religious like love of camera companies than they do of graphics cards ones.

So where you is Nvidia offering free fixed gtx970 cards then for the next 5 years. Oh! Wait! No,it appears. Where is the software fix and maybe a free game voucher or free software download even?? Oh! Wait! No,it appears.

Is it even a problem for Nvidia?? Oh! Wait! No,it appears - it was the way it was meant to work(tm).

You can deflect desperately as much as possible,but it won't work for you.

It just shows you how people like you make excuses for graphics cards companies for issues. This is not the first time AMD or Nvidia have skirted around issues.

This is getting worse than the Apple fans I know.

Honestly don't bother answering,especially with whatever random stuff pops into your head.


The camera market is not a duopoly.

All of us who buy video cards are in the same boat.

Be it green or red, they are the only choices.

Competition drives innovation. if we all decided to boycott one supplier based on a principle, then we would only be shooting ourselves in the foot.

If AMD had a similar issue to the one Nvidia is going through, would you stop buying graphics cards?

Whether we like it or not, they both have us between a rock and a hard place.

Mine just so happens to still be Green....

Yet funnily in other areas of consumer electronics companies seem more likely to fix issues,or offer exchanges.

Or maybe consumers can be more proactive in pushing these companies to do something.

Either AMD or Nvidia WILL do something if people push them hard enough.

If people reward them for screwing up then there is no incentive to fix any issue.

But I like how people still ignore the $1 billion hit Intel took with the SB chipset problem - one which would have not been apparent for years.

They are in utter dominance over AMD in X86 and desktop and laptop chips and are a worse duopoly than graphics where we have a third player(well a poor performing one).

Yet they seemed to have done the right thing.

They could have easily said - yeah if there is some issue in 5 years we might look into it case by case .

We won't bother until then - good luck!

No they made they replaced ALL their the socket 1155 motherboards with the B3 versions at their own cost.

Has our expectations for customer service from Nvidia and AMD reached new lows?
 
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The best thing is for people to push Nvidia as hard as possible to make sure their GTX970 cards get drivers which minimise the issues,and Nvidia should offfer some financial compensation(a game voucher or something).

If they really cared they would offered fixed GTX970 cards which could use all 4GB of VRAM at full speed - this is highly unlikely as they have rejigged the specs.

What people don't understand there is a million GTX970 owners around the world.

It would ludicrous to expect every single one of them to only fix their problem by getting a GTX980 or a R9 290/290X.

Plus there will be plenty of people out there who won't look on forums or tech sites,or seeing the potential issues and will end up turning down settings anyway.

People need fixes for the current GTX970 cards or at least some conciliary compensation of sorts.

So what card would you recommend to a disgruntled 970 buyer , that for whatever reasons needs/wants a Nvidia card?
960 is too slow ,, they dont want a second hand card, 980 is the obvious choice.
While i think Nvidia should offer refunds to all 970 buyers there is no point to be gained be complaining about those that choose to buy another Nvidia card

So what happens to the rest of the million GTX970 owners then??

So nobody is going to buy a GTX970 now??

This is getting hilarious and all over 512MB of slow VRAM. Yes it can cause problems and yes,Nvidia should do something which helps existing owners,but really??

So if someone does not have £400 for a GTX980 and finds a GTX960 too slow,then are you going to ask them to wait a year til the GTX1070 or buy whatever AMD is offering?? In other countries the price differential probably is even higher.

What about the 100s of 1000s of other GTX970 owners then?? Most GTX970 owners are probably not on tech sites and forums.

If geeks in the know keep buying GTX980 cards to replace GTX970 cards,and the rest are unaware of what has happened,what incentive is there for Nvidia to do anything??

ZERO.
 
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Hello,

Sorry but Gigabyte are not a retail seller of any form and do not sell or swap goods direct to the public that are not faulty or offer payable upgrades. We are not any form of shop or retail outlet and/or warehouse and do not keep stock. Please take up any upgrades or direct swaps/refunds with your seller as they sold you the item(s).

Our official statement is as follows in regards to the GTX970 Nvidia memory configuration issue:

//• GTX 970 is an excellent performing product that delivers the promised performance. It is NOT faulty.
• There is NO need for any customer to return it to us.
• Gigabyte Do Not accept returns for a product that is functioning normally.

This admin dept at the time of writing, knows of no other statement or message apart from the one given above which is what we are informing customers with. The one you have advised us off though below will be investigated officially and has been forwarded on.

Therefore unless the item is faulty (memory issue is excluded as this is not a fault), please take up all other options with your supplier only and return the goods to them. This e mail address is only for customers requesting direct assistance for faulty VGA’s or motherboards for repair only. The Nvidia memory design issue is affecting all hardware manufacturers.

Regards

Returns Admin Dept​

Where on earth did the original quote come from then?

I will be keeping hold of my GTX 970 G1, but it will be the last Gigabyte card I own if that's their stance whilst most of it's competitors are helping out, mainly due to OCUK/Gibbo's involvement I might add.
 
I've decided to keep my 970 as i can't afford a 980 and AMD isn't a choice for me.
I only game at 1080 and doubt i'll go to 4k anytime soon.
The card is still a good card imo.
 
If Nvidia is saying the GTX970 is the way it is meant to work(tm),then you can see why companies might not want to help customers out.

What is needed is more official action from Nvidia. ATM,it appears its more a case of certain retailers and by extension OEMs pushing Nvidia for refunds.
 
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I am not a fan of Gigabyte in truth, regardless of this news. I once sent them an email asking if I bought a couple of GTX Titans, could I remove the cooler and put a water block on, which was replied to about a month later with the explicit "No, if you attempt to remove the cooler, you will void your warranty" I even told them I had built many systems over the years and built a few water cooled one's.

For that response (and the time it took to respond), I shan't be using Gigabyte. As for Mal and 8GB being obsolete in 3 months.....LOL
 
The best thing is for people to push Nvidia as hard as possible to make sure their GTX970 cards get drivers which minimise the issues,and Nvidia should offfer some financial compensation(a game voucher or something).

If they really cared they would offered fixed GTX970 cards which could use all 4GB of VRAM at full speed - this is highly unlikely as they have rejigged the specs.

What people don't understand there is a million GTX970 owners around the world.

It would ludicrous to expect every single one of them to only fix their problem by getting a GTX980 or a R9 290/290X.

Plus there will be plenty of people out there who won't look on forums or tech sites,or seeing the potential issues and will end up turning down settings anyway.

People need fixes for the current GTX970 cards or at least some conciliary compensation of sorts.



So what happens to the rest of the million GTX970 owners then??

So nobody is going to buy a GTX970 now??

This is getting hilarious and all over 512MB of slow VRAM. Yes it can cause problems and yes,Nvidia should do something which helps existing owners,but really??

So if someone does not have £400 for a GTX980 and finds a GTX960 too slow,then are you going to ask them to wait a year til the GTX1070 or buy whatever AMD is offering?? In other countries the price differential probably is even higher.

What about the 100s of 1000s of other GTX970 owners then?? Most GTX970 owners are probably not on tech sites and forums.

If geeks in the know keep buying GTX980 cards to replace GTX970 cards,and the rest are unaware of what has happened,what incentive is there for Nvidia to do anything??

ZERO.

While i think Nvidia should offer refunds to all 970 buyers there is no point to be gained be complaining about those that choose to buy another Nvidia card
You might see my stance here..
Which was some users getting upset how some gtx 970 were choosing to go about this situation and complete forgetting said owners were perfectly free to do so since they used there only money to buy the card and are entitled to dispose of the card however they liked without being badgered by others

People like you are screwing me over.


You might well want everyone to do thing "your way" and jump up and down for a fix no matter how long it takes. but others are just as entitled to do things as they please and buy another card be it AMD or Nvidia and move on
This doesnt mean they like the idea its just often whats best for the individual, and shouldnt be condemned by others just because its not what they want
While it might suit for you for everyone to conform to your way of thinking you seem to of missed the point , Most Humans are individuals and are able to do as they choose in matters like this ;)

I do hope you carry on complaining to Nvidia about your GTX 970 Cat and i hope they fix the issue for you and give you a voucher like you want
 
The best thing is for people to push Nvidia as hard as possible to make sure their GTX970 cards get drivers which minimise the issues,and Nvidia should offfer some financial compensation(a game voucher or something).
.

My ideal scenario here.


How do we go about pushing Nvidia though? I'm open to suggestions and will join in anything sensible. Feel a bit voiceless atm though if not an option to send back the card.
 
You might see my stance here..
Which was some users getting upset how some gtx 970 were choosing to go about this situation and complete forgetting said owners were perfectly free to do so since they used there only money to buy the card and are entitled to dispose of the card however they liked without being badgered by others




You might well want everyone to do thing "your way" and jump up and down for a fix no matter how long it takes. but others are just as entitled to do things as they please and buy another card be it AMD or Nvidia and move on
This doesnt mean they like the idea its just often whats best for the individual, and shouldnt be condemned by others just because its not what they want
While it might suit for you for everyone to conform to your way of thinking you seem to of missed the point , Most Humans are individuals and are able to do as they choose in matters like this ;)

I do hope you carry on complaining to Nvidia about your GTX 970 Cat and i hope they fix the issue for you and give you a voucher like you want

Which sums up way companies like Nvidia and AMD drag their feet when trying to fix these issues - people love the companies wayyyy to much just like with Apple,and don't understand they are screwing everyone including themselves.

Weak consumers only empty their wallets to go and help CEOs get even more pay rises! ;)

What some of you don't seem to get into your heads - is that companies will only fix things when they have a financial reason to do so.

It could be the threat of class action lawsuits and so on.

Rewarding a company for mis-selling or not being enitrely truthful about something only gives them NO incentive for them to fix anything.

If people don't get that concept in anyway it explains why so many people in this country are so much in debt and so on. They don't seem to understand the companies serve the consumer and NOT the consumer serving the customer.

Its almost like a religion or cult level of attachment it appears.

People "jumping up and down" are the reason companies like Sony and so on offered compensation when they screwed up. Why there were internal changes to help try and avoid such issues again.

Yet again I like how many of you ignore that Intel took a $1 billion hit for a problem which would have taken years to appear. Of course they won't acknowledge it since it makes their arguments look weak.

If people did not protest or do anything you might as well just be apathic about everything and not even vote then! ;)

Plus its funny how so many people in this thread are so willing to just accept that companies screw them over.

The funny thing is many PC owners have pot shots at Apple fans. Ironic.

Edit!!

So if Nvidia releases a Titan II and then comes back two months later and says oh wait the specs are not entirely true,then you are OK with that??

Its consumers which set precedents not companies.
 
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its interesting
everyone only seems angry at nvidia not the hardware reviewers
and the reviewers i havent seen voice any anger either
maybe if they had to take some of the blame they would be lol
If nvidia never explained the architecture and memory system of the GTX 970 how could the reviewer have known about it?
 
My ideal scenario here.


How do we go about pushing Nvidia though? I'm open to suggestions and will join in anything sensible. Feel a bit voiceless atm though if not an option to send back the card.

For one,don't reward Nvidia by ditching your GTX970 for a GTX980.

Make everyone you know as aware about what Nvidia as much as possible,and people need to be as vocal as possible in social media and forums. At some point Nvidia cannot just stay silent because of the bad PR,and they will be forced to do something.

Look at what Sony did after they dragged their feet with the PS security breach?? People made a massive deal about it,and Sony had to do something.

This is not about punishing Nvidia,but more about getting them to try and fix the problem instead of hoping it will go away. Both AMD and Nvidia do too much of this and its not acceptable especially with things costing over £250.

For all the other GTX970 owners who are not on forums and tech sites,they need Nvidia to at least do as much as possible software wise to make sure the problem does not rear its ugly head.

This is what some people are not considering.
 
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is there any news from them on any social media sites?

a lot of people get issues sorted or can make awareness through there?

i cant really comment too much as im not on any of them
 
The worst thing is that Nvidia has had cards like the GTX660 and GTX660TI which had slow access to the last 512MB of VRAM too since they used a 192 bit memory controller with 2GB of VRAM,but the cards still were fine in most cases.

So its kind of perplexing why they are dragging their feet on all of this,or even why the GTX970 is having issues when using the last 512MB of VRAM.

Sure the GTX660 and GTX660TI had a 64 bit memory access to the last 512MB and the GTX970 has only a 48 bit memory controller for that last bit of VRAM,but it also has texture compression too.

Nvidia PR is what is the most fail in all of this saga!

Edit!!

Even the fact they were not honest about the specs,is even more bewildering!

Its not like they cared with the GTX660TI with its 192 bit memory controller and 2GB of VRAM against the HD7950.

LOL,has the AMD MOAR VRAM quotes had such an impact LOL?! :p
 
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http://bursor.com/investigations/nvidia/

:eek:
 
General good sense

While I generally agree with most of your posts and particularly agree with your comments re: big companies, there are a couple of seemingly insurmountable problems in this case

1. The GPU market desperately needs a third player. Not Intel and not a Samsung takeover of AMD. It needs a respected company to start producing competitive products, even if they just challenge at the mid range to move the high end forward. Because at the moment we have...

2. ...A situation where no matter what nvidia do, there are still people out there who WILL NOT buy an AMD card, no matter the price or how much faster it could be than the nvidia price equivalent. It's been seen in this thread countless times. "Yeah I'm unhappy with nvidia but I don't do AMD so I'm buying a 980". People really are that blinkered. A third player could break this impasse.
 
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