Amazon Prime sucks massive donkey balls

I ordered a heavily discounted item on prime day, and it got dispatched to a amazon warehouse, then whilst still in the warehouse got marked as delayed with a message saying they will refund me automatically if it doesnt arrive by target date, seems very odd, looks like they dont have the stock and are trying to bail out.

Its on the web site as in stock now over double the price.
 
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Out for delivery a day early, so in the end I guess they needed a way to find an excuse to change the delivery date, they claim a delay then deliver it day early.
 
I ordered something on prime last night, would only let me pick tues as a delivery date... literally the only option..

So I wake up and check the exact same items again and now I could order for free delivery tomorrow....

So I cancelled the original order and ordered the exact same items to the exact same address but get them on the 3rd instead of 5th...

How ridiculous, tiny items too a USB Adapter and a 480mbps usb isolator
 
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They've changed the Amazon Shopper Panel terms as of November so instead of getting £5 credit a month for submitting photos of 10 receipts, it's now 10p per receipt up to a max of £5. Shame, but good while it lasted!
 
I had an interesting one today

Ordered some pricy Bose ANC headphones (from Amazon, not a different seller)

I was given a code to quote to the delivery driver.

He dropped off the parcel this afternoon, but it didn't feel right to me, so I opened it straight away and it had 100 glow sticks in it. I told him it wasn't what I ordered and he literally couldn't give a flying poop and drove off.

I contacted Amazon, and their customer service is very good. They told me to return it and said they would refund me the full amount.

Mentioned this to my friends on Whatsapp and they said other people have had similar buying apple products and ended up with cheap Chinese tatt. Surely someone in the warehouse is making a lot of money if this is common? The package had not been tampered with and had my correct address label on it so I don't think it could be the driver?
 
VincentHanna said:
Mentioned this to my friends on Whatsapp and they said other people have had similar buying apple products and ended up with cheap Chinese tatt. Surely someone in the warehouse is making a lot of money if this is common? The package had not been tampered with and had my correct address label on it so I don't think it could be the driver?
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The amount of theft in the retail distribution networks, especially for high ticket electronic items, is driving me up the wall of late - it has ramped up considerably in the last 2-3 years but especially this year has risen massively yet there seems to be considerable complacency around it at management levels almost like it is cheaper to take the losses than do something about it... (or people higher up are in on it :s).

Some of this is likely happening even long before it arrives in an Amazon warehouse.

EDIT: Annoys me not just because of it being theft but it also casts a shadow on my staff and myself, and occasionally get accusational toned emails about ensuring we are following proper security procedures when losses pass a certain threshold when 99% of the theft* is definitely happening before any involvement by my team.

* May be some small amount when we have a surge of temporary staff/new hires.
 
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Chris C said:
Cancelled my Prime when they started putting ads in programmes,. Can't say I've missed it, probably wasted less money on things I didn't really need. Also the customer service started to get really bad.
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As soon as I've bought all my Christmas bits, it's getting cancelled...

There's nothing on Prime worth watching and with the extra cost of "AD FREE" it's got to go
 
I paid for ad-free for a month out of curiosity.
What I wasn't expecting was for all the freevee content to disappear. I can see the logic, but that's a lot of content gone so it's kinda like the paid service is worse.
A consequence of that is the percentage of content which requires additional payment is increased. I think it's the same amount of stuff, it just feels like there's more.
 
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Back when I did a lot of computer repairs (a decade or so ago) it was worth paying for Prime as the delivery speed was worth the cost and if it didn't arrive when promised they'd give you a free month's subscription on top. That happened once or twice. Prime Video was in its infancy but was a nice bonus.

Nowadays I have stuff delivered to my nearest Amazon Locker which is free, assuming the package isn't too big to fit, and I find delivery times are quicker than promised; often 2 days and no more than 3.

My wife still has Prime on her account and things often seem to arrive later than expected and you get ads when streaming now. I personally wouldn't entertain paying for it, but I don't so it's fine lol.
 
2Thumbs said:
Back when I did a lot of computer repairs (a decade or so ago) it was worth paying for Prime as the delivery speed was worth the cost and if it didn't arrive when promised they'd give you a free month's subscription on top. That happened once or twice. Prime Video was in its infancy but was a nice bonus.

Nowadays I have stuff delivered to my nearest Amazon Locker which is free, assuming the package isn't too big to fit, and I find delivery times are quicker than promised; often 2 days and no more than 3.

My wife still has Prime on her account and things often seem to arrive later than expected and you get ads when streaming now. I personally wouldn't entertain paying for it, but I don't so it's fine lol.
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Why doesn't your wife share her prime membership with you if she is paying for it?
 
Neil79 said:
As soon as I've bought all my Christmas bits, it's getting cancelled...

There's nothing on Prime worth watching and with the extra cost of "AD FREE" it's got to go
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I cancelled last January, I still occasionally buy the odd thing when I reach free delivery. As for the streaming side, I always found that pants and then ads thing, well...

Ive saved quite a bit this year on the streaming, Netflix/disney hardly sub to them anymore, may do for 1-2 months when there is stuff to watch. I'm happy just subbing to Sky Now currently, plenty of tv shows on there, Ive subbed to the entertainment package on a deal for 6 months £6.99 a month, and then got the ultra add-on for £4 for the same length, (£10.99) great deal for all the good shows on sky, recents ones being The penguin and Jackal, considering something like Netflix 4K is something like £17.99 which is a ripoff.

Also Apple TV + has so many free trials every year, look around and you can 6 months free from various places, like EE if you are contracted to them. I don't think Ive paid for Apple TV + in a long time, as a free trial always seems to pop up.
 
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OldKitMan said:
Why doesn't your wife share her prime membership with you if she is paying for it?
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Do you mean me use her account? I don't want her knowing how much I spend. ;)

If it's something that can't be delivered to a locker and would normally cost extra to deliver I'll ask her to order it instead but that's a rarity as I can count on one hand the amount of purchases I make a year.
 
2Thumbs said:
Do you mean me use her account? I don't want her knowing how much I spend. ;)

If it's something that can't be delivered to a locker and would normally cost extra to deliver I'll ask her to order it instead but that's a rarity as I can count on one hand the amount of purchases I make a year.
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no, you can share certain prime benefits, your account remains yours and your purchase history is not shared.

Share your Amazon Prime benefits - Amazon Customer Service

Prime members can share certain benefits with another adult in their Amazon Household.
www.amazon.co.uk
 
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