Amazon Prime sucks massive donkey balls

wolfie138 said:
i didn't realise the kind of pressures some of the drivers are under - i ordered something off Wiggle, and when i went to the tracking page it said "currently delivering order 60 - you are 65"! that's a lot of orders in one day!
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And the rest, a multi drop round will normally have 120+ drops a day. Not a job for me.
 
This lot are useless.

I'm off on holiday on Friday. On Prime Day, I ordered a bunch of things I need for the trip. I nominated yesterday, 23/7, for delivery as I knew I would be in all day. I received dispatch confirmation Sunday, then out for delivery confirmation Monday morning. I waited in all day. Nothing came. I contacted Live Chat this morning. Apparently I requested delivery for this Thursday, not Monday. I queried this; if I requested delivery for Thursday, why do my order confirmation, dispatch email, and my order history on my account all state Monday? The rep conceeded; the mistake must be on their end. Now the real problem; I need this stuff by Thursday evening. I cannot wait in all day. The rep looks to see if the delivery can be changed. Nope. It's locked in for Thursday. Could a shorter time slot be offered? Nope. How about I reorder for delivery by 1pm tomorrow, cancel the original order, take the morning off work, and my account is credited with the difference in price? Nope, not possible. It's Thursday 7.00 - 22.00 or cancel the order and spend an extra ~£35 buying the stuff from the high street instead.

All they would do is offer a hollow £5 "goodwill gesture". Yay :mad:
 
Seems you were just unlucky.

I love Prime. I cracked the screen protector on my phone the other day, ordered a replacement Spigen pack of two for £5 on saturday evening and it was delivered on Sunday at lunch time. I know the delivery drivers are being paid peanuts and I feel bad about it, but still. Plus I'm still somehow paying the student rate of £39 a year.
 
Just asked them to change the payment date for my Prime sub and got asked to cancel and rejoin on the day I want payment taken as their system does not allow them to manually change the date. Great way to start a prime sub :p
 
Hellsmk2 said:
There's absolutely nothing I can think of that I need the next day. Happy to wait a day, a week, or even a month for a delivery.
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Most people don't have Prime just for the better delivery service. I have a FireTV for on demand shows and films. The fact that I don't need to spend more than £20 for free delivery is just a bonus.
 
Hellsmk2 said:
There's absolutely nothing I can think of that I need the next day. Happy to wait a day, a week, or even a month for a delivery.
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It's quite handy I find. Like the other day I bought a new monitor, day before it was due to arrive I realised I needed a Displayport cable. I had no time to go across town looking for one, so a few quid later it arrived an hour after the monitor the following day.
 
Hellsmk2 said:
There's absolutely nothing I can think of that I need the next day. Happy to wait a day, a week, or even a month for a delivery.
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Same here, I had it free for 12 months and everything I bought in that 12 months was cheaper from eBay and I was able to pick it up from Argos at my own convenience.
I've got no doubt it would be useful one day for that one urgent purchase.
I didn't even use it for films or anything else.
 
next day availability is deffo dropping I have noticed it too. Even on amazon supplied goods, sometimes its replaced with some kind of priority delivery instead, still free delivery and apparently still faster but not next day.
Also of course now lovefilm is forcefully pushed into the price as well so its not as cheap as it used to be either.

There is also that amazon logistics are a joke, no tracker or estimated hour of delivery, just a massive 14 hour delivery window of between 8am and 10pm.
 
How is that better?

With DPD I know in the morning when they coming, but on that app I have to wait till they within 8 drops? So if its a 9pm delivery I know its coming maybe after I have already waited till 8.30pm?

I dont have the app either.
 
DPD usually have a similar map as well as the 1 or 2 hour delivery window which is better - you don't need the app any more to get the map for Amazon logistics it shows if you refresh the tracking in a desktop web-browser but it isn't that useful for planning your day around the drop - other than if it hasn't updated to show the map you usually still have 30-60 minutes minimum before it turns up.
 
but unless you are having stuff delivered as work with a permanent presence, for home delivery you really need the one hour slot identified the day before,
if indeed amazon are able to deliver outside your work time commitments.

I am intrigued how prime delivery pans out in the USA, I though folks were typically out at work for longer during the day.

The amazon comments on no deal brexit were amusing https://www.theguardian.com/politics/2018/jul/23/no-deal-brexit-civil-unrest-amazon-uk-dominic-raab
they are just worried the tax pay payer will nail them for taxes due if we are empowered to do so
 
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